2011 AUDI Q5 Complaints

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND WOULD NOT RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.

TAKATA RECALL. RECALL DATE WAS 2/9/2016. AUDI HAS NO RESOLUTION AT THIS TIME AND CANNOT PROVIDE A DATE THAT THE AIRBAG WILL BE REPLACED.

RECEIVED A LETTER IN APRIL 2016 FROM AUDI STATING THAT MY 2011 Q5 HAS THE TAKATA AIR BAG SYSTEM AND MY BE DEADLY IF INVOLVED IN A FRONT END CRASH. AS OF THIS TIME, THERE IS NO RECOURSE AND NO AVAILABLE PARTS TO FIX THE AUTOMOBILE AS PER ONLINE CHAT WITH AUDI ON 09/01/2016.

TAKATA RECALL. I HAVE NOT HAD MY AIRBAG REPLACED AND DON'T FEEL COMFORTABLE DRIVING MY CAR WITH A POSSIBLY DEFECTIVE AIRBAG. DO YOU HAVE ANY INFORMATION AS TO WHEN THIS WILL BE REMEDIED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE INDOOR ODOR OF THE CAR SMELLED STRONG OF GAS. THE AREA AROUND OR UNDER THE CAR WAS COMPLETELY DRY. THE SMELL WAS PREVALENT WHILE MOVING OR PARKED. THE GAS TANK WAS DRY AT THE NOZZLE. I DRIVE MY FAMILY IN THE CAR, INCLUDING MY GRANDCHILDREN. I WAS CONCERNED FOR OUR SAFETY SO HAD MY LOCAL MECHANIC EVALUATE. THEY DISCOVERED A PIN HOLE LEAK IN THE FUEL PUMP UNDER THE REAR SEAT AND GAS WAS ALL OVER THE GAS TANK. ANY SPARK WOULD HAVE SET THE CAR IN FLAMES AND POSSIBLE EXPLOSION GIVEN THE LOCATION OF THE LEAK. THIS REPAIR COST $1131. THIS OBVIOUS FLAW SHOULD BE IDENTIFIED BY AUDI AND A RECALL SHOULD BE IN PLACE TO REPLACE THIS DEFECTIVE PART.

TAKATA RECALL I WAS NOTIFIED BY MY DEALERSHIP THAT MY AUDI Q5 CONTAINED FAULTY AIRBAGS THAT POSSIBLY COULD RESULT IN DEATH IF ACTIVATED IN AN ACCIDENT. THIS NOTIFICATION TOOK PLACE FIVE MONTHS AGO. I WOULD LIKE TO KNOW EXACTLY HOW LONG I WILL HAVE TO WAIT FOR THE REPLACEMENT OF THESE AIRBAGS.

TAKATA RECALL. I LIVE IN A ZONE A HIGH RISK AREA WITH HIGH HEAT AND HUMIDITY (HAWAII) FOR THE TAKATA AIRBAG TO SPONTANEOUSLY EXPLODE OR EXPLODE AS A RESULT OF AN ACCIDENT, AND AUDI HAS, AS OF YET, NOT PROVIDED ANY SOLUTION FOR A LOANER CAR OR RENTAL CAR TO ADDRESS THE RISK OF INJURY OR FATALITY IN DRIVING THE 2011 AUDI Q5. I HAVE CONTACTED AUDI USA AND AUDI HAWAII, AND NEITHER WANTS TO TAKE RESPONSIBILITY OR OWNERSHIP FOR THE PROBLEMS WITH THE TAKATA AIRBAG RECALL, AND THUS FAR, HAVE OFFERED NO SOLUTIONS. ...UPDATED 04/20/17 *BF *TR

ON FRIDAY AUG. 12 2016, I PAID A VISIT TO JIM ELLIS AUDI (AUDI ATLANTA) ON 5805 PEACHTREE BLVD, ATLANTA, GA 30341. I WAS LOOKING TO PURCHASE A USED 2014 SQ5. I CURRENTLY HAVE A 2011 Q5 2.0T. I WAS INFORMED DUE TO THE TAKATA AIRBAG RECALL ON MY VEHICLE, THEY WERE ONLY GOING TO SEND THE VEHICLE OFF TO AUCTION, BECAUSE THEY DID NOT WANT TO BE BOTHERED WITH THE RECALL AND THE OWNER JIM ELLIS HAD DIRECTED THEM TO SEND VEHICLES WITH THE AIRBAG RECALL STRAIGHT TO AUCTION WITHOUT FIXING THE RECALLED AIRBAG.

TAKATA RECALL I WORK FOR A DEALERSHIP WE SELL AUDI'S I FINALLY HAVE Q5'S TO SELL AT A GOOD PRICE TO THE CONSUMER, HOWEVER THIS RECALL IS KILLING THE SALE BECAUSE OUR PARTS DEPARTMENT CAN NOT GET REPLACEMENT PARTS FOR THE AIR BAG HOWEVER A HONDA DEALER A HALF MILE AWAY HAS DONE OVER 30 REPLACEMENTS. HOW DO YOU GET THE PARTS I HAVE GONE ON LINE TALKED TO SEVERAL PEOPLE AND HAVE NO CLUE WHEN WE ARE GETTING REPLACEMENT AIR BAGS SOME PEOPLE SAY 1 TO 3 YEARS AND THAT IS NOT EXCEPTABLE.