2012 AUDI Q5 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/16 UPDATED 08/30/16.*JB

TAKATA RECALL: THIS HAS BEEN KNOWN SINCE FEBRUARY 9, 2016. I HAVE NOT BEEN NOTIFIED UNTIL I WENT IN ALMOST 1 YEAR AFTER PURCHASING THE VEHICLE TO GET MY VEHICLE APPRAISED AND IT WASN'T EVEN AUDI UNTIL I WENT THERE AND WAS TOLD TO WAIT UNTIL THERE IS A PART FOR THE AIRBAGS OR IF I FEEL THAT UNSAFE TO TRADE IT IN FOR ANOTHER VEHICLE. WHICH IS ALSO UNFAIR BECAUSE IT'S TRUE TRADE-IN VALUE ISN'T $21,00-$24,000. SO FAILURE TO NOTIFY OWNER AND THIS IS WHAT I FOUND ONLINE: "REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE " ACCORDING TO SAFERCAR.GOV THIS HAS BECOME A GROWING SAFETY ISSUE FOR MY PASSENGERS, PETS, AND MYSELF. IT IS A DISAPPOINTMENT AND MAKES ME NOT WANT TO RELY ON AUDI AND DRIVE THE VEHICLE I HAVE PURCHASED AFTER WORKING HARD IN EARNING IT. THEY ARE TAKING QUIET SOME TIME AND SHOULD HAVE THOUGHT OF ANOTHER ALTERNATIVE BESIDE THE OBVIOUS REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

TAKATA RECALL WE GOT A COMMUNICATION FROM AUDI IN APRIL 2016 THAT WE WILL RECEIVE A FOLLOW-UP LETTER ON THE NEXT STEPS TO GET THE AIRBAG FIXED. TWO MONTHS LATER I GOT THE EXACT SAME MESSAGE FROM THE DEALER - "WE DO NOT NOT WHEN YOU WILL RECEIVE THE FOLLOW-UP LETTER BUT IT WILL BE MANY MONTHS." THIS IS NOT PARTICULARLY USEFUL SINCE IT IS A CRITICAL SAFETY ISSUE. LOOKING FROM BETTER GUIDANCE AND COMMUNICATION FROM AUDI USA AND TAKATA. THANKS.

I FIND IT UNACCEPTABLE THAT THERE IS A TAKATA AIRBAG RECALL AND THE REPLACEMENT PART IS NOT AVAILABLE. I DEMAND AN IMMEDIATE FIX.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I RECEIVED THE TAKATA RECALL 69N1 FOR TAKATA SDI DRIVER FRONTAL AIRBAG FOR MY 2012 AUDI Q5. THE RECALL NOTICE ALSO NOTIFIES ME THAT A RECALL REPAIR IS NOT YET AVAILABLE DUE TO UNAVAILABLE PARTS. AUDI OF AMERICA INFORMED ME THAT THEY ARE NOT LOANING OUT VEHICLES TO THOSE AFFECTED BY THE RECALL SINCE NOT AUDI VEHICLES WORLD WIDE HAVE NOT HAD A INJURY OR DEATH DUE TO THE AIRBAG. I DO NOT WANT TO BE THE FIRST AUDI DEATH OR INJURY DUE TO THE AIRBAG ESPECIALLY SINCE I LIKE IN A VERY HUMID AREA (CENTRAL ALABAMA) WHICH I HAVE BEEN TOLD THAT THE AIRBAGS ARE MORE LIKELY TO DEPLOY BROKEN IN HUMID AREAS. I DO NOT FEEL SAFE DRIVING MY CAR. I CANNOT SPEND MONTHS CROSSING MY FINGERS THAT I WILL NOT GET IN AN ACCIDENT WHILE WAITING FOR PARTS. I WOULD LIKE A CAR AVAILABLE FOR ME TO DRIVE. THANK YOU. *TR

MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE TEMPERATURE WAS A MODERATE 73 DEGREES F. THE CAR JUST TURNED OVER 40,000 MILES AND THE WARRANTY EXPIRED ON JAN. 31. THE CAR IS KEPT IN THE GARAGE AT HOME AND AT WORK.

TAKATA RECALL. I OWN A 2012 AUDI Q5. I DRIVE MY 2 YOUNG CHILDREN TO SCHOOL IN MY AUDI AND HAVE NO OTHER ALTERNATIVE MODE OF TRANSPORTATION. I FEEL INCREDIBLY NERVOUS AND IN DANGER DRIVING MY CHILDREN AND MYSELF IN SUCH AN UNSAFE VEHICLE. AUDI REFUSES TO GIVE ME A LOANER VEHICLE AND HAS NO TIME FRAME AS TO WHEN REPAIRS MAY BE DONE. I CONTACTED AUDI HEADQUARTERS AND MY LOCAL DEALER SEVERAL TIMES VOICING MY SAFETY CONCERN. I WAS TOLD BY BOTH PARTIES THAT EACH OTHER WERE TO BLAME FOR THE LACK OF RESOLUTION. IT'S UNBELIEVABLE TO ME, THAT AUDI, BEING AN EXPENSIVE LUXURY BRAND, WOULD GIVE ME SUCH A RUN AROUND AND HAVE NO PROTOCOL ON HOW TO HANDLE THIS TAKATA RECALL SITUATION. IT'S SHOCKING HOW BLATANTLY AUDI HAS NO REGARD FOR THEIR CUSTOMERS SAFETY. MY HUSBAND'S VEHICLE, ACURA TL 2012 HAD THE SAME RECALL. ACURA DEALER INSTRUCTED MY HUSBAND TO STOP DRIVING THE CAR IMMEDIATELY AND PROVIDED A LOANER FOR CONCERN OF MY HUSBANDS SAFETY. WITHIN 2 MONTHS, THEY FIXED THE VEHICLE AND ALL IS WELL. IT WAS A PAINLESS EXPERIENCE HE GREATLY APPRECIATED. I EXPECTED THE SAME FAIR TREATMENT FROM AUDI BEING A PREMIER LUXURY CAR BRAND. I DON'T UNDERSTAND WHY AUDI DOESN'T FEEL ANY OBLIGATION TO ENSURE THE SAFETY OF THEIR CUSTOMERS. ALL I'M ASKING FOR IS A SAFE VEHICLE TO DRIVE UNTIL THEY CAN REPAIR MY Q5. IT IS A HUGE DISAPPOINTMENT. I HOPE YOU CAN HELP REMEDY MY DESPERATE CONCERN. THANK YOU. *TR

*** TAKATA RECALL *** I AM FILING A COMPLAINT WITH NHTSA BECAUSE I FEEL I AM DRIVING A, SO TO SPEAK, "LOADED GUN." I FIND IT COMPLETELY IRRESPONSIBLE THAT MY VEHICLE MAKER, AUDI, AS WELL AS TAKATA, HAVE NOT REACHED OUT TO ME REGARDING A VERY SERIOUS DEFECT IN MY CAR. AS YOU ARE WELL AWARE, THIS IS A PROBLEM THAT HAS LED TO SERIOUS HARM AND DEATH, YET, BY SHEER COINCIDENCE, I JUST SO HAPPENED TO STUMBLE UPON THIS STORY AND FIND THAT MY CAR IS ONE OF THE AFFECTED. TO MAKE MATTERS WORSE, I FIND OUT THAT THERE IS NO REMEDY TO THIS PROBLEM. NEITHER TAKATA NOR AUDI ARE TAKING MEASURES TO GET MY CAR OFF THE ROAD PROTECTING ME AND MY FAMILY.