2011 AUDI Q5 Complaints

View complaints related to 2011 AUDI Q5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2011 AUDI Q5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 AUDI Q5
    - NAPERVILLE, IL

    TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COULD NOT PROCEED THROUGH THE INTERSECTION. AUDI WILL NOT COVER ANY DAMAGE THAT WAS CAUSED AND IS INDICATING THEY ARE NOT RESPONSIBLE FOR THE ISSUES WITH THE TIMING CHAINS. I'VE SEARCHED ONLINE AND FOUND MANY OTHER LAWSUITS WHERE THIS TYPE OF ISSUE HAS BEEN COVERED FROM AUDI.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - CRYSTAL LAKE, IL

    AT ABOUT 63,000 MILES MY CHECK ENGINE LIGHT WENT ON AND I CHECKED CODE AND P0018 SHOWED UP. IT FAILED EMISSIONS TEST SUBSEQUENTLY FOR LICENSE RENEWAL. I TOOK IN TO DEALERSHIP AND FIRST TIME THEY SAID A SENSOR WAS SLIGHTLY LOOSE AND A LITTLE CORROSION ON. SAID IT WAS FIXED AND MEETS MANUF. SPECIFICATIONS. LIGHT CAME BACK ON 2 DAYS LATER. JUST TOOK IN AND THEY SAID IT WAS THE LEFT SIDE TIMING BELT AND $6,100 TO FIX. WHAT TROUBLES ME IS THAT THERE WAS A RECALL FOR THE SAME YEAR AUDI BUT ONLY FOR THE 2.0. MY CAR IS APPARENTLY THE ONLY 3.2 LITER HAVING THIS ISSUE. NO RECALL? IT OCCURRED AT THE SAME MOMENT IN TIME, AROUND 65,000 MILES. WHILE I WAS APPEASED SLIGHTLY BY THEM OFFERING TO FIX IT FOR PARTS COST..... ABOUT $3,300, AND THE SUBSEQUENT BILL WAS A SURPRISING (TO THE GOOD) BILL OF $2327.25 INCLUDING THE NECESSARY OIL CHANGE, I JUST QUESTION THE FACT THAT THERE IS NO PENDING RECALL ON THE AUDI Q5 3.2 LITER. AND UNFORTUNATELY STILL A SUSPICIOUS COST. EVERYTHING WAS DONE AMICABLY, AS TIME WAS OF THE ESSENCE. BUT STILL FEEL SHORTED THAT MY 3.2 DOESN'T FALL INTO THIS RECALL.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - WOODINVILLE, WA

    AT 79,000 MILES ENGINE NEEDS TO BE REPLACED AFTER TIMING BELT AND TENSIONER FAILED. THIS IS THE 2ND ENGINE FOR THIS CAR. TIMING BELT DESTROYED PISTONS, RODS AND CYLINDERS. WARNING LIGHT WENT ON, I TOOK IT TO THE DEALER, AND IT FORTUNATELY EXHIBITED THE FAILURE AT THE DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - SAN CLEMENTE, CA

    CAR WAS SOLD WITHOUT AN OIL DIP-STICK. THE SEQUENCE OF BUTTONS TO PUNCH TO BRING UP AN OIL-LEVEL READOUT RARELY WORKS. THIS IS A SAFETY DEFECT.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - ROMEOVILLE, IL

    TIMING CHAIN AND TENSIONER FAILED, CAR BECAME COMPLETELY INOPERABLE. STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION IN RUSH HOUR.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - COLUMBIA, SC

    THE SUNROOF SUNSHADE BROKE WHILE RETRACTING AND BLOCKED REAR WINDOW CAUSING A HAZARD. I HAD TO TAPE IT UP AS IT IS NOW ONLY PARTIALLY ATTACHED AND I AM UNABLE TO REMOVE. IT IS TAPED SO I CAN CONTINUE DRIVING SAFETLY. I WAS DRIVING WHEN THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - SANTA ROSA, CA

    UPON ATTEMPTING TO START THE ENGINE, THE TIMING CHAIN SLIPPED CAUSING PISTONS TO HIT INTAKE VALVES, WRECKING ENGINE. ONLY 77,000 MILES ON VEHICLE. I DO NOT QUALIFY FOR CLASS ACTION SETTLEMENT DUE TO FILING DEADLINES BUT AM FACING UP TO $14,000 IN REPAIR COSTS. IT IS UNREASONABLE FOR AN ENGINE TO FAIL CATASTROPHICALLY AT SUCH A LOW MILEAGE ADN THERE TO BE NO MANUFACTURER LIABILITY.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - MARICOPA, AZ

    WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG FOR ALMOST A YEAR GOING BACK-AND-FORTH TO DIFFERENT AUDI DEALERSHIPS AND GETTING DIFFERENT RESPONSES OR DIFFERENT DIAGNOSIS OF WHAT IS WRONG WITH THE CAR. RECENTLY WE HAD OUR AUDI Q5 2011 FULLY DIAGNOSED AND NOW WE COME TO A WHOLE NEW DILEMMA AND MALFUNCTION OF OUR VEHICLE. WE KNEW THE FUEL INJECTORS WERE GOING BAD BECAUSE OF THE WIRING WHICH WAS NOT PROPERLY INSTALLED FOR THE FUEL PUMP WHICH CAUSED THE ALTERNATOR ALSO TO GO BAD AND THE SENSORS AND NOT TO FORGET ABOUT THE SPARK PLUGS AND COILS. WE THOUGHT WE FINALLY WERE GOING TO GET OUR CAR FIXED AT NO CHARGE TO US EVEN THOUGH WE I KNEW THAT OUR WARRANTEE WAS OUTDATED, BUT WE THOUGHT MAYBE SINCE THE RECALL HAD A LOT TO DO WITH IT AUDI WOULD TAKE CARE OF IT. WELL ALMOST A YEAR AND GUESS WHAT AUDI DECLINED THE WORK OF REPLACING THE FUEL INJECTORS. WHEN I ASKED THEM WHY THEY CONTINUE TO GIVE ME THE SAME RESPONSE WHICH I ALREADY KNOW, THAT MY VEHICLE IS OUT OF WARRANTY, TELL ME SOMETHING I DON'T KNOW, WE WERE ONLY ASKING FOR THE RIGHT THING TO BE DONE AND WHAT SEEMS FAIR. LAST TIME I EVER BUY AN AUDI

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - KAILUA KONA, HI

    TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 AUDI Q5
    - ROCHESTER, NY

    TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT AUDI ROCHESTER (LOCATED AT 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE