2010 AUDI Q5 Complaints
View complaints related to 2010 AUDI Q5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2010 AUDI Q5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 AUDI Q5- ALLENTOWN, PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI ALLENTOWN, 4725 HAMILTON BLVD, ALLENTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 AUDI Q5- CEDAR PARK, TX
TAKATA RECALL MY AUDI DEALERSHIP DOES NOT HAVE MY REMEDY READY AND REFUSES TO OFFER A TIMELINE OR A LOANER VEHICLE.
Source: NHTSA WEB SITE -
2010 AUDI Q5- NASHVILLE, TN
2010 AUDI Q5. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS
Source: CONSUMER LETTER -
2010 AUDI Q5- ATLANTA, GA
TAKATA RECALL I HAVE CONTACTED ATLANTA AUDI SERVICE DEPARTMENT TO GET MY AIRBAG REPLACED, AND HAVE BEEN TOLD THIS OVER IEMAIL: "REGARDING REPLACEMENT PARTS, I WISH I HAD A DATE FOR YOU'AND FOR ME! THIS RECALL HAS BEEN OUT SINCE THE SPRING OF 2016. TAKATA TOOK SEVERAL MONTHS TO PROVIDE REPLACEMENT PARTS IN 2016/2017 AND WE REPLACED MANY. SHORTLY AFTER, THEY SHUT DOWN IN 2017 DUE TO BANKRUPTCY. FROM THAT POINT, AUDI OF AMERICA TOOK OVER AND HAVE HAD NEW PARTS MADE, WHICH HAS TAKEN SEVERAL MONTHS. THEY'RE STARTING DISTRIBUTION THIS YEAR. IT'S BEEN QUITE THE PROCESS! PARTS HAVE BEEN INCREDIBLY LIMITED AND I AM UNABLE TO PROVIDE A STOCK DATE. YOU'RE WELCOME TO REACH OUT PERIODICALLY, OTHERWISE, WE'LL KEEP YOU ON OUR CALL BACK LIST. FOR MORE INFORMATION REGARDING THE RECALL, FEEL FREE TO CONTACT AUDI CUSTOMER RELATIONS." I DO NOT FEEL SAFE DRIVING MY CAR. HOW IS THIS POSSIBLE TO NOT HAVE PARTS FOR A FATAL RECALL LIKE THIS?
Source: NHTSA WEB SITE -
2010 AUDI Q5- LAS VEGAS, NE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI LAS VEGAS AT (702) 822-7000 (6335 W. SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 AUDI Q5- FAIR OAKS, CA
I RECEIVED A NOTICE OF RECALL FOR MY VEHICLE DUE TO POSSIBILITY OF LEAKING FUEL. CALLED THE DEALER TO COMPLETE THE RECALL IN NOVEMBER 2016 ALONG WITH AN REGULAR MAINTENANCE, TOOK THE CAR IN AND WAS NOT ADVISED OF ANY ISSUES WITH COMPLETING EITHER SERVICE. PICKED THE CAR UP AND WAS TOLD THAT THE PART REQUIRED FOR THE RECALL WAS NOT AVAILABLE AND THAT I WOULD BE CALLED BY THE DEALER ONCE THE PART BECAME AVAILABLE SO THE REPAIR COULD BE COMPLETED. IT IS NOW MARCH OF 2018 AND I HAVE YET TO RECEIVE A CALL TO SCHEDULE THE REPAIR OF THE RECALL.
Source: NHTSA WEB SITE -
2010 AUDI Q5- WESTPORT, CT
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. AFTER CONTACTING THE DEALER (AUDI OF WALLINGFORD, 800 S. COLONY RD, WALLINGFORD, CT 06492) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 AUDI Q5- BOULDER, CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (PRESTIGE IMPORTS, 9201 W COLFAX AVE, DENVER, CO 80215, (303) 872-9990) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 AUDI Q5- HAMILTON, NJ
TAKATA RECALL UNABLE TO EVEN GET ANY DETAILS ON HOW/WHEN TO GET THIS REMIDIED BY EITHER THE DEALER OR AUDI OF AMERICA. BOTH SAY THEY DON'T KNOW WHAT TO TELL ME, THE DEALER TELLS ME TO CALL AUDI OF AMERICA AND AUDI TELLS ME TO CALL THE DEALER. IT'S BEEN INFORMATION BLACKOUT FROM BOTH OF THEM. THIS WHOLE SAGA HAS BEEN GOING ON FOR A VERY EXTENDED PERIOD OF TIME, YEARS NOW.
Source: NHTSA WEB SITE -
2010 AUDI Q5- COCOA BEACH, FL
TACIT RECALL: I HAVE TRIED UNSUCCESSFULLY TO GET MY CLOSEST DEALERSHIP TO ADDRESS THIS ISSUE BECAUSE THEY ARE TELLING ME THAT THEY CANNOT GET THE PART. MEANWHILE I'M TAKING A RISK EACH TIME I DRIVE MY CAR. NO ONE SEEMS TO CARE. I HAVE TALKED TO AUDI USA WHO PUT ME IN TOUCH WITH A TAKATA SPECIALIST AND THEY PUT ME BACK IN TOUCH WITH AUDI OF MELBOURNE FLORIDA. I GET THE SAME ANSWER, THE PART IS HARD TO GET AND ONCE WE RECEIVE THE PART THEY WILL CONTACT ME. HOW LONG MUST THIS GO ON. I HAVE IN CHRONOLOGICAL ORDER THE SERVICE ADVISOR'S I HAVE TALKED TO AND WHEN. I'AM STILL WAITING ON THIS DEALERSHIP TO CONTACT ME TELLING THEY HAVE RECEIVED THE PART.
Source: NHTSA WEB SITE