2014 AUDI Q5 Complaints

I APPROACH A CITY INTERSECTION AT THE FORT LAUDERDALE AIRPORT AND HAD NO BRAKES, STEERING, OR ACCELERATOR CONTROL. THE VEHICLE WAS COMPLETELY UNRESPONSIVE. I FLEW THROUGH THE INSPECTION HITTING THE CURB AND LAUNCHING MY VEHICLE APPROXIMATELY 50' OF DISTANCE OVER A DRAINAGE DITCH SLAMMING TO A COMPLETE STOP ON THE OTHER SIDE. THE SPEED WAS AT LEAST 40-50MPH AT THAT MOMENT, MAYBE FASTER SINCE THE VEHICLE JUST ACCELERATED BUT WOULD NOT BRAKE OR STEER. I HAD MY SEATBELT FASTENED AND AIRBAGS WERE DEPLOYED. THE VEHICLE WAS TOTALED AND THE FRAME LITERALLY SHATTERED ON IMPACT. I SUSTAINED SERIOUS TRAUMA TO MY FACE AND BACK AND ANKLES.

LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, INCREASING THE RISK OF FIRE AND CAR STALLS ETC.. *TR

PANORAMIC SUNROOF IMPLODED WHILE DRIVING. GLASS SHARDS COVERED MYSELF AND BACKSEAT. LARGE HOLE IN TOP OF SUNROOF AND ALL GLASS FRACTURED. SOUNDED LIKE A GUNSHOT WHEN IT EXPLODED. IN MOTION ON SEWARD HIGHWAY. 5:15 AM ON ROAD. MINIMAL TRAFFIC.

CHECK ENGINE LIGHT STARTED COMING ON INTERMITTENTLY AT 64683 MILES. CAR WAS TAKEN TO AUDI DEALER TO TROUBLE SHOOT. DIAGNOSED AS "COLD START FUEL PERFORMANCE FAULT CAUSED BY STRETCHED TIMING BELT." OUT SIDE OF WARRANTY AND CLASS ACTION LAW SUIT AUDI FOUND AT FAULT FOR EARLIER MODELS FOR THIS.

TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S RESIDENCE, THE CHECK ENGINE OIL WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT SHE NEEDED TO ADD OIL TO THE ENGINE EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO BIENER AUDI (LOCATED AT 795 NORTHERN BLVD, GREAT NECK, NY 11021, (516) 829-2834) THREE TIMES. ON OCTOBER 13, 2019, THE CONTACT WAS INFORMED THAT THE PISTON SIZES WERE TOO SMALL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 81,886.

AFTER AUDI REPAIR THE SECONDARY WATER PUMP DUE TO RECALL MONTHS LATER CAR THERMOSTAT RUNNING HOT AND AUDI STATES MAIN WATER PUMP LEAKING

DAYTIME RUNNING LIGHT DOES NOT WORK AND APPEARS BASED ON MY INTERNET SEARCH THIS PROBLEM IS PERVASIVE.

WE WERE ABOUT 350 MILES INTO A 600 MILE DRIVE. STOPPED AT A REST AREA TO EXERCISE THE DOG AND VISIT THE RESTROOM. OUTSIDE TEMPERATURE WAS 97 DEGREES. THE CAR WAS RUNNING FINE WITH NO STEERING ISSUES. THE CAR WAS SHUT OFF FOR ABOUT 7-8 MINUTES. UPON RESTARTING THE Q5 TDI, THE DASH INDICATOR FOR DYNAMIC STEERING CONTROL LIT UP ALONG WITH A DO NOT DRIVE WARNING. WE HAD THE CAR TOWED TO AN AUDI DEALER. THEY SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. TO DATE, IT SITS AT THE AUDI DEALER WITHOUT REPAIR WAITING ON THEIR CUSTOMER SERVICE TEAM TO RESPOND TO MY COMPLAINT. THEY INITIALLY SAID THAT AUDI COULD HELP IF THEY HAD MORE "HISTORY" ON THE CAR. I JUST BOUGHT IT AS AN OFF-LEASE AND POST-DIESEL QUARANTINE SIX MONTHS AGO. THIS IS OUR FIRST AUDI AND HAVEN'T HAD REASON TO VISIT A DEALER FOR REPAIR YET. AUDI'S SECOND COMMENT WAS THAT WE HAVE NO HISTORY AT THE LOCAL DEALER. IT IS ODD THAT THE SAME PART ON THE SQ5 HAS BEEN RECALLED, BUT NOT ON THE Q5. AUDI NEEDS TO OWN A BAD PART REGARDLESS OF WHICH MODEL IT IS INCLUDED.

AFTER DRIVING THE VEHICLE AND PARKING, WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 3.5 HOURS, HEARD AN ALARM SOUND UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL HAD NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING AS WE WERE STRANDED OUT OF STATE, ARRIVED AT OUR DESTINATION, TURNED OFF VEHICLE, WARNING LIGHT TURNED OFF AND POWER STEERING RESUMED, CAR SAT OVERNIGHT, UPON START UP THE FOLLOWING MORNING THE ALARM WENT ON AGAIN WITH WARNING LIGHTS ILLUMINATED AGAIN, TURNED CAR OFF AND DID NOT DRIVE, CAR SAT FOR 10 HOURS AND UPON START UP POWER STEERING RETURNED AND DROVE TO DEALERSHIP WHERE PURCHASED AND THEY COULD NOT GET THE SYSTEM TO REPEAT THE DEFECTIVE STEERING WARNING ILLUMINATE, RAN THE CODES AND COULD NOT DIAGNOSE, TRANSFERRED TO AN AUDI DEALER WHO IN TURN DIAGNOSED IT WITH A FAULTY STEERING (SAME AS THE SQ5'S WHICH HAVE THE RECALL) AUDI REFUSES TO COVER UNDER WARRANTY. CAR ONLY HAS 41K MILES ON IT.

TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 80 MPH. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE GRADUALLY CAME TO A STOP WITHOUT CRASHING. THE CONTACT STATED THAT THE TACHOMETER WAS RED-LINED AT THE TIME. THE VEHICLE WAS TAKEN TO AUDI ORLAND PARK (LOCATED AT 8021 159TH ST, TINLEY PARK, IL 60477, (708) 342-0300) WHERE IT WAS DIAGNOSED THAT BOTH WATER PUMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.