2015 AUDI Q5 Complaints
View complaints related to 2015 AUDI Q5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2015 AUDI Q5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 AUDI Q5- MAYSVILLE, KY
ABOUT A MONTH AGO AFTER A DRIVE WHERE THE ENGINE GOT UP TO OPERATING TEMPERATURE I RECEIVED A WARNING ON THE DASHBOARD SAYING SHUTOFF ENGINE AND CHECK COOLANT LEVEL IT IS LOW. THIS PROBLEM CONTINUES TO HAPPEN, SPONTANEOUSLY, WHILE I'M DRIVING. ALSO, THE PROBLEM CONTINUES TO OCCUR DESPITE COOLANT LEVELS BEING WITHIN NORMAL PARAMETERS.
Source: NHTSA WEB SITE -
2015 AUDI Q5- EAGLE, ID
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A WARNING MESSAGE REGARDING THE POWER STEERING WAS DISPLAYED THAT ALSO INSTRUCTED NOT TO DRIVE THE VEHICLE. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE OUTSIDE TEMPERATURE WAS VERY COLD. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AUDI OF BOISE LOCATED AT 8400 W. FRANKLIN RD #1, BOISE, ID 83709 WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI Q5- ARDMORE, PA
OIL CONSUMPTION - CHECK ENGINE ADD OIL LIGHTS COME ON EVERY 200 TO 300 MILES ADD A QUART OF OIL THEN AGAIN AFTER 200+ MILES ADD ANOTHER QUART. AUDI WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AND RECALL. I HAVE 108K MILES 90% HIGHWAY. 5 YEAR 80K WARRANTY IT STARTED AFTER 80K MILES. I HAVE SPENT $3K THE PAST SIX MONTHS WITHOUT REPLACING THE ENGINE.
Source: NHTSA WEB SITE -
2015 AUDI Q5- CHESTER, NH
THE ADD OIL LIGHT ON MY VEHICLE STARTED TO COME ON AS I WAS DRIVING. INITIALLY IT WAS REQUIRING OIL ADDED IN BETWEEN SERVICE APPOINTMENTS. I MENTIONED IT AT TIME OF SERVICE AND I WAS TOLD THIS WAS NORMAL AT THE DEALERSHIP WHERE I HAD ALL OF THE SERVICE ON THIS VEHICLE DONE. WHEN IT STARTED READING LOW OIL AT JUST UNDER EVERY 1000 MILES I CONTACTED DEALER AGAIN WHO HAD ME BRING IT IN AND THEY PERFORMED A SCOPE OF THE SYSTEM. I WAS TOLD THAT IT WAS NOT USING TOO MUCH OIL AND ACCORDING TO AUDI IT WAS WITHIN NORMAL USAGE OF OIL. I WAS VERY SKEPTICAL AND BROUGHT IT TO A DIFFERENT AUDI DEALERSHIP FOR THE NEXT SCHEDULED SERVICE. THEY TOLD ME THERE WAS TOO MUCH OIL IN THE EXHAUST AND IT WAS INDEED USING TOO MUCH. AT HIS POINT I AM NEEDING TO ADD A QUART OF OIL AT JUST UNDER EVERY 500 MILES. I DID GET A THIRD OPINION FROM A FOREIGN MOTOR SPECIALIST WHO WORKS ON AUDI'S BUT IS NOT AFFILIATED. HE TOLD ME THE CAR IS USING WAY TOO MUCH OIL AND THAT THE AUDI Q5 VEHICLES ARE KNOWN FOR THIS. I HAVE HAD ALL RECOMMENDED SERVICE COMPLETED AT AN AUDI DEALER, MOST WAS DONE WHERE THE VEHICLE WAS PURCHASED. I HAVE ONLY USED PREMIUM GASOLINE, WHICH IS WHAT AUDI RECOMMENDS. I AM VERY FRUSTRATED WITH THE CONFLICTING REPORTS AND BELIEVE THIS IS A KNOWN PROBLEM THAT AUDI CONTINUES TO IGNORE. THIS IS AN ONGOING INCIDENT WHICH FIRST HAPPENED AT ABOUT 60,000 MILES. THE DATE BELOW REFLECTS THE LAST TIME THE ADD OIL LIGHT CAME ON.
Source: NHTSA WEB SITE -
2015 AUDI Q5- CLERMONT, FL
MY 2015 AUDI Q5 HAS 36,000 MILES ON IT, IS GARAGE KEPT AND TAKEN WELL CARE OF. IT JUST NOW HAD BOTH REAR BEARINGS GO OUT AT THE SAME TIME. IT MADE A HORRIBLE NOISE WHILE ON SMOOTH HIGHWAY, AND I HAD IT TOWED TO A MECHANIC WHO DEEMED IT UNSAFE TO DRIVE. THERE IS A RECALL ON THE FRONT BEARINGS BUT AUDI REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE. UNSAFE AND COULD KILL PEOPLE.
Source: NHTSA WEB SITE -
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2015 AUDI Q5- GEORGETOWN, KY
I HAVE BEEN DEALING WITH AN OIL CONSUMPTION ISSUE ON MY 2015 AUDI Q5 FOR A GOOD PART OF THIS YEAR. I SERVICE MY VEHICLE REGULARLY AND OIL CONSUMPTION HAD NEVER BEEN AN ISSUE UNTIL THE ENGINE LIGHT CAME ON IN MARCH. I LIVE IN FL DURING THE WINTER MONTHS SO I TOOK THE VEHICLE TO AUDI OF MELBOURNE ON MARCH 12, 2020, ODOMETER READING 75,755. AT THAT TIME, THEY COMPLETED PART 1 OF AN OIL CONSUMPTION TEST AND INFORMED ME TO RETURN THE VEHICLE IF THE ENGINE LIGHT CAME ON OR I DROVE 1,000 MILES. BECAUSE OF THE CORONAVIRUS, I RETURNED TO KY AND THE SECOND PART OF THE TEST WAS COMPLETED BY AUDI OF LEXINGTON ON MARCH 31, 2020, ODOMETER READING 76,920. I WAS INFORMED THAT THE VEHICLE PASSED THE OIL CONSUMPTION TEST (NO REPORT PROVIDED) BASED ON THE PARAMETERS ESTABLISHED BY AUDI USA. I CONTINUED TO MONITOR THE OIL LEVEL, ADDING WHEN NEARING THE MINIMUM LEVEL. REALIZING THAT OIL CONSUMPTION WAS WORSENING, I CONTACTED AUDI OF LEXINGTON AND SCHEDULED A SECOND OIL CONSUMPTION TEST. PART 1 OF THAT TEST OCCURRED ON JUNE 23, 2020, ODOMETER READING 77,793. I WAS TOLD TO DRIVE THE VEHICLE UNTIL THE ENGINE LIGHT CAME ON OR I HAD DRIVEN 700 MILES. AUDI OF LEXINGTON COMPLETED PART 2 OF THE TEST ON JULY 21, 2020, ODOMETER READING 78,534, AND AGAIN THE VEHICLE PASSED WITHIN AUDI USA PARAMETERS. I BELIEVE THE OIL CONSUMPTION WAS .49 QUARTS. I PURCHASED THE CERTIFIED PRE-OWNED VEHICLE FROM AUDI OF LEXINGTON ON APRIL 18, 2015. THE CPO WARRANTY IS SET TO EXPIRE ON AUGUST 23, 2020 AND I FEAR THE ENGINE WILL FAIL SOMETIME BEFORE OR AFTER THAT DATE. I KNOW THERE IS A SERIOUS OIL BURN ISSUE THAT I HAD NEVER EXPERIENCED ON ANY OTHER VEHICLE OWNED DURING MY LIFETIME AND WHILE ACCEPTABLE TO AUDI USA, IT IS NOT ACCEPTABLE TO ME. WHILE THE OWNER'S MANUAL MENTIONS MINOR OIL CONSUMPTION, QUART PER 600 MILES, I WAS NOT DISCLOSED THAT ISSUE PRIOR TO PURCHASING THE VEHICLE.
Source: NHTSA WEB SITE -
2015 AUDI Q5- MELBOURNE, FL
2015 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING GEAR. *LD THE CONSUMER STATED THE STEERING GEAR BECAME DISLODGED. *JS *JS
Source: CONSUMER LETTER -
2015 AUDI Q5- KEARNY, NJ
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER SIDE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI Q5- ARLINGTON HEIGHTS, IL
VEHICLE RANDOMLY DISENGAGES THE CRUISE CONTROL FOR NO APPARENT REASON, I.E. DRY CLEAR ROAD CONDITION, NO FAULT LIGHT OR ISSUES WITH ABS/TRACTION CONTROL, NO FAULT CODES, ETC. *TR
Source: NHTSA WEB SITE -
2015 AUDI Q5- HARTSDALE, NY
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO AUDI SOUTH BURLINGTON (1325 SHELBURNE RD, SOUTH BURLINGTON, VT 05403). THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CHECK ENGINE WARNING LIGHT WAS CLEARED BY THE DEALER. A MONTH LATER, THE CHECK ENGINE WARNING LIGHT REAPPEARED AND THE VEHICLE WAS TAKEN TO CLASSIC AUDI SERVICE CENTER (655 N MACQUESTEN PKWY, MT VERNON, NY 10552). THE WARNING LIGHT WAS NO LONGER DISPLAYED WHEN THE VEHICLE REACHED THE DEALER. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING AT 45 MPH, THE CONTACT'S SON WAS PULLED OVER AND HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO A GAS STATION AND THEN TOWED TO AUDI RUTLAND (176 US-7, RUTLAND, VT 05701) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *JS
Source: CONSUMER LETTER