2016 AUDI Q5 Complaints

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI NORTHLAKE (10831 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT AVAILABLE FOR THE RECALL REMEDY UNTIL NOVEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER FROM AUDI USA TODAY STATING THAT THERE IS A SAFETY ISSUE WITH THE "AFTER RUN COOLANT PUMP" FAILING AND POTENTIALLY CAUSING THE VEHICLE TO CATCH FIRE. AUDI SAYS THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM YET, AND WILL NOT BE AVAILABLE UNTIL AT LEAST NOVEMBER. UNTIL THAT TIME AUDI SAYS TO PARK THE VEHICLE OUTSIDE AT NIGHT SO THAT IF IT DOES CATCH FIRE, IT IS LESS LIKELY TO BURN DOWN YOUR HOUSE. I DO NOT THINK THIS IS A SAFE WAY TO HANDLE THIS ISSUE. FIRST AUDI SOLD US THE CARS WITH TAKATA AIRBAGS, THEN AUDI SOLD CARS WITH FRAUDULENT DIESEL ENGINES, NOW AUDI KNOWINGLY ADVISED THEIR CUSTOMERS TO DRIVE CARS THAT MAY CATCH FIRE AND HAS NO TIMELY SOLUTION TO MAKE THEM SAFE. I THINK YOU SHOULD INSTRUCT AUDI TO CORRECT THIS SITUATION IMMEDIATELY AND NOT TO BE ABLE TO SELL ANY MORE NEW VEHICLES IN THE USA UNTIL THIS SAFETY ISSUE IS RESOLVED.

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI MILWAUKEE, 10606 W ARTHUR AVE, MILWAUKEE, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 19N4 COOLANT PUMP STATES THAT DUE TO THE PROBLEM, THE CAR MAY CATCH ON FIRE IF THE EPC LIGHT GOES ON, CONTACT AUDI..RECALL NOTICE STATES THE REPAIR PARTS MAY NOT BE AVAILABLE UNTIL THE END OF THIS YEAR. I CONTACTED AUDI USA, THE DEALER AND THE LEASING FIRM..NONE OF WHICH OFFERED ANY ASSISTANCE OR REMEDY. I DO NOT WANT TO DRIVE A CAR WHICH CLEARLY HAS A PROBLEM WHICH COULD LEAD TO MY FAMILY BEING IN SERIOUS DANGER. MY LEASE IS UP IN APRIL... I WANT OUT OF THE LEASE PLEASE HELP

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI GREENVILLE, 200 DUVALL DR., GREENVILLE, SC 29607, (864) 206-5285) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: THIS IS A SUPPLEMENT TO COMPLAINT NO. 10939120 I SHOULD HAVE MENTIONED THAT THE VEHICLE WAS PURCHASED AND OPERATED IN FLORIDA FROM APPROXIMATELY 3/15/2010 UNTIL APPROXIMATELY 8/15/2012. IT WAS, THEREFORE EXPOSED TO TYPE A HEAT AND HUMIDITY DRIVING CONDITIONS AND SHOULD BE CLASSIFIED AS SUCH EVEN THOUGH THE VEHICLE IS NOW OPERATED IN THE STATE OF WASHINGTON. DAMAGE TO THE PROPELLANT WHILE THE VEHICLE WAS OPERATED IN FLORIDA CANNOT BE RULED OUT. *TR

I HAVE A 2016 AUDI Q5 AND RECENTLY WAS INVOLVED IN A SERIOUS SINGLE-CAR ACCIDENT. I WAS PARKING MY CAR AND MOVED MY FOOT TO BRAKE WHEN THE CAR SURGED FORWARD OVER A COUPLE OF BOULDERS THROUGH THE TREES FLIPPING ONCE AND ROLLING DOWN AN EMBANKMENT. I, MIRACULOUSLY, CAME OUT OF THE INCIDENT UNSCATHED. THREE WEEKS EARLIER MY BROTHER-IN-LAW BORROWED MY CAR AND SAID I SHOULD HAVE THE CAR CHECKED BECAUSE IT SURGED FORWARD ON HIM ON THREE DIFFERENT OCCASIONS WHEN HE WENT TO BRAKE. I DISMISSED HIS COMMENTS, THINKING HE WAS NOT USED TO MY CAR. TURNS OUT THERE MAY HAVE BEEN A CONNECTION TO BOTH OF OUR EXPERIENCES AND A SERIOUS SAFETY ISSUE WITH THE CAR. I HAVE CONTACTED AUDI CORPORATE, BUT WANTED TO REGISTER THIS INCIDENT.

ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. THE AUDI HAD 10,376 MILES ON IT AT TIME OF PURCHASE [EXHIBIT H] AND LO JACK [EXHIBIT G]. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE NOT RECEIVED THE TITLE TO THE VEHICLE FROM AUDI TYSONS CORNER. EACH TIME I HAVE ASKED THE MANAGER, [XXX], WHEN I WILL RECEIVE MY TITLE FOR THE 'PAID IN FULL' VEHICLE I KEEP GETTING A DIFFERENT DATE / RUN AROUND. AS YOU CAN SEE FROM EXHIBITS A THRU C THAT ARE ATTACHED. I AM REACHING OUT TO NHTSA FOR ASSISTANCE ON OBTAINING MY TITLE FROM AUDI TYSONS CORNER, AND REQUESTING THAT A FULL INVESTIGATION BE CONDUCTED REGARDING THE DEALERSHIP, BUSINESS PRACTICES AND SALES PRACTICES OF AUDI TYSONS CORNER. ON OCTOBER 13TH AT APPROXIMATELY 5:15PM I LEFT A VM FOR THE GENERAL MANAGER OF AUDI TYSONS CORNER, [XXX], REGARDING THE ISSUE OF NOT HAVING RECEIVED THE TITLE TO THE CAR I HAVE PAID IN FULL FOR AND REQUESTING HIM TO INVESTIGATE THE MATTER FOR ME. I INFORMED [XXX] THAT I WOULD BE FILING A COMPLAINT WITH NHTSA AND THE DOJ. AT THIS TIME, I HAVE NOT RECEIVED A RESPONSE FROM [XXX]. I HAVE ALSO INCLUDED FOR YOUR REFERENCE THE FOLLOWING: EXHIBIT D: COPY OF CREDIT SCORE FOR VIRGINIA CORNELL ' EXCELLENT RATING; EXHIBIT J: COPY OF RECEIPT FOR MONEY PAID FOR TRANSFER OF LICENSE PLATES; AND EXHIBIT K: COPY OF 'WE OWE' OF MISSING CARGO COVER AT TIME OF PURCHASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SEE LANE LINES AND ON COMING CARS HAS BEEN A CONTINUAL PROBLEM FOR ME, PARTICULARLY WHEN TURNING LEFT. THE DAMAGE TO MY VEHICLE WAS OVER $10,000. I AM CERTAIN I WAS GOING UNDER 10 MILES AN HOUR BECAUSE I WAS ONLY GOING TO TRAVEL ONE BLOCK FROM WHERE I WAS TURNING. THE CAR I HIT WAS DRIVABLE. MY CAR HAD TO BE TOWED.