2013 AUDI Q5 Complaints

THE SPEAKERS IN THE AUDIO SYSTEM RANDOMLY EMIT A VERY LOUD POP! THIS NOISE HAPPENS EVEN WITH THE VOLUME OF THE ENTERTAINMENT SYSTEM ALL THE WAY DOWN AND ALSO HAPPENS WHEN RADIO OR ANY AUDIO IS PLAYING. THE NOISE IS VERY STARTLING! *TR

SEVERE BRAKE SQUEELING WHEN BACKING UP AND MOVING FORWARD AT LOW SPEEDS. PROGRESSIVELY GETTING WORSE. DEALER HAS TRIED SEVERAL FIXES (CLEANING) TO NO AVAIL. MY CONCERN (OTHER THAN THE HURTING THE EARS OF BY STANDERS) IS FURTHER BRAKE PERFORMANCE DEGRADATION.

2013 AUDI Q5. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SEAT ENTERTAINMENT SYSTEM MONITOR MOUNT CONFIGURATION. *SMD THE CONSUMER STATED HE ASSUMED WHEN HE WAS HAVING THE VEHICLE BUILT, THE REAR SEAT ENTERTAINMENT SYSTEM DVD MONITORS WOULD BE MOUNTED IN THE BACK OF THE FRONT SEAT HEAD REST, LIKE THEY NORMALLY WERE IN OTHER VEHICLE. WHEN THE VEHICLE WAS SHIPPED FROM GERMANY, BACK TO THE US. HE DISCOVERED THE REAR SEAT ENTERTAINMENT SYSTEM DVD MONITORS WERE MOUNTED ON SOME STURDY BRACKETS THAT WERE PROTRUDING FROM THE BACK OF THE DRIVER AND PASSENGER SEATS APPROXIMATELY FOUR INCHES TO SIX INCHES OUTWARD AND DIRECTLY TOWARD THE FACES OF THE PASSENGERS WHO OCCUPIED THE REAR SEATS. *JB

THIS IS A CONTINUING PROBLEM WHEN IT RAINS. THE INTERMITTENT SETTING ON THE WINDSHIELD WIPERS IS INEFFECTIVE AND I BELIEVE DANGEROUS AS VISIBILITY IS SIGNIFICANTLY IMPAIRED. DURING MODERATE RAINY PERIODS, THE INTERVAL, WHICH IS SUPPOSED TO BE SENSED BY DEVICES IN THE WINDSHIELD RESPONDS ERRATICALLY, WITH INTERVALS VARYING FROM OVER 30 SECONDS TO ABOUT 2-3 SECONDS AND THEN INTERVALS IN-BETWEEN. THIS IS PARTICULARLY CHALLENGING WHEN PASSING TRUCKS ON LIMITED ACCESS HIGHWAYS WHERE THE PASSING TIME CAN BE EXTENDED BY TRAFFIC. REQUESTS FOR REPAIR OF THIS ERRATIC OPERATION HAVE BEEN MADE, BUT WITHOUT RESOLUTION OF THE PROBLEM. I HAVE BEEN TO THE DEALER TWICE AND NO RESOLUTION. *TR

I WAS TRAVELING ON THE INTERSTATE AND HAD TO BRAKE. AS SOON AS I HIT THE BRAKE PEDAL IT FELL TO THE FLOOR AND I FORTUNATELY WAS ABLE TO SWERVE TO THE SHOULDER AND AFTER HITTING THE BRAKES A FEW TIMES THEM CAME BACK. ABOUT A WEEK LATER MY WIFE AND KIDS EXPERIENCED THE SAME ISSUE, AGAIN AVOIDING AN ACCIDENT. THIS SEEMS LIKE A COMMON PROBLEM WITH POSTS ON AUDI FORUM. THEY OFFERED AN EXTENSION ON THE VEHICLE WARRANTY BUT THAT DOESN'T PREVENT SOMEONE GETTING KILLED DUE TO MALFUNCTIONING BRAKES. *TR

NOTCHINESS, FRICTION WHILE ROTATING STEERING WHEEL WITHIN FEW DEGREES FROM 12'O CLOCK POSITION EITHER SIDE. PROBLEM PERSISTED DESPITE THE SOFTWARE UPDATE. ANOTHER ISSUE WAS WHISTLING SOUND FROM SIDE MIRROR. AT TIMES PARTICULARLY WHILE DRIVING AT HIGH SPEED, IT GET SO PRONOUNCED AS IF A "FLY" IS BUZZING NEXT TO THE DRIVERS EAR. I COMPLAINED TO DEALERSHIP AND AUDI ON 09/14/2013. SINCE THEN I'M DRIVING LOANER. DEALERSHIP TRIED TO RETURN CAR ON 09/17/13, NONE OF THE ISSUES WERE FIXED. I RETURNED CAR TO DEALERSHIP AGAIN. I COMPLAINED AGAIN TO AUDI OF USA. NOW, I AM TOLD THAT SIDE MIRRORS ARE REPLACED AND FIXED. HOWEVER, NOTCHINESS/FRICTION IN STEERING WHEEL STILL PERSIST. THERE IS NOTHING AUDI CAN DO TO FIX THIS. DEALERSHIP IS INSISTING ME TO ACCEPT MY CAR. HOWEVER, I AM RELUCTANT TO ACCEPT DUE TO CONCERN OF POTENTIAL SAFETY ISSUE. PLEASE ADVISE. *JS

TL* THE CONTACT OWNS A 2013 AUDI Q5 HYBRID. THE CONTACT STATED THAT WHENEVER ACCESSING THE POWER LIFTGATE, THE DOOR WOULD OPEN AND CLOSE ABRUPTLY. THE DEALER WAS CONTACTED AND STATED THAT THE LIFTGATE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FROM AUDI AND/OR RECURRENCE OF THE PROBLEM. THIS HAS BEEN THE SECOND PROBLEM I HAVE HAD WITH THIS VEHICLE. THE FIRST PROBLEM OCCURRED ON THE WAY HOME AFTER PURCHASE.. WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT CAME ON. I CONTACTED THE DEALERSHIP AND WAS ASKED TO RETURN THE VEHICLE TO THE DEALERSHIP. AFTER UNDERGOING DIAGNOSTIC TESTING, IT WAS DETERMINED THAT THE AIR INTAKE MANIFOLD NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2013 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE HEARD A LOUD NOISE COMING FROM THE SUN ROOF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES AND EVERY TIME THE ROOF WAS CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 5,500. *TR

FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT HIGHWAY THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIMES A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMOST IMPOSSIBLE TO MAINTAIN A STRAIGHT DIRECTION WITHOUT CONSTANTLY ADJUSTING THE WHEEL FROM RIGHT TO LEFT. ON SEVERAL OCCURRENCES THE WHEEL JERKED TO CENTER UNCONTROLLED. TURNING THE CAR OFF AND BACK ON WILL RESET THE ISSUE AND THE OCCURRENCES ARE RANDOM. IT IS VERY ANNOYING BECAUSE THE DRIVER DOES NOT FEEL LIKE YOU HAVE CONTROL OF THE VEHICLE. IN RESEARCHING THIS ISSUE I HAVE FOUND SEVERAL OTHER OWNERS OF THE 2013 AUDI Q5 THAT ARE HAVING THE SAME PROBLEM...AUDI INSTALLED A NEW ELECTROMECHANICAL STEERING SYSTEM IN THE 2013 Q5 AND APPARENTLY THIS IS THE SOURCE OF THE PROBLEM. THIS SHOULD BE INVESTIGATED IMMEDIATELY TO DETERMINE IF THE STEERING IS SAFE !!!!! *TR