2012 AUDI Q5 Complaints

View complaints related to 2012 AUDI Q5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 AUDI Q5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 AUDI Q5
    - BROOKLYN, NY

    "TAKATA RECALL" I BOUGHT THE CAR FROM BAY RIDGE NISSAN IN BROOKLYN ON 11/03/17. THE FOLLOWING WEEK THEY SAID THEY COULDN'T GIVE ME THE CAR BECAUSE IT HAD RECALL THAT NEEDED TO FIX. IT'S NEARLY A MONTH NOW AND I HAVEN'T GOT THE CAR. DOES IT TAKE THAT LONG TO FIX THE AIRBAG? VIN # [XXX]. THE SALESMAN NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - NEW YORK, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI MANHATTAN, 800 11TH AVE, NEW YORK, NY 10019) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI Q5
    - NORMAN, OK

    I PURCHASED THIS VEHICLE ON SEPTEMBER 1ST 2016. WHEN I FOUND OUT IT HAS AIRBAG PROBLEMS I WENT BACK TO THE DEALER AND TOLD THEM THAT AUDI DID NOT HAVE REMEDY TO FIX THE AIRBAGS ON OCTOBER 2016. I HAD AN OPEN HEART SURGERY IN 2013 AND DRIVING IN THE VEHICLE WITH DEFECTED AIRBAGS WAS NOT AN OPTION. I TRADED THIS VEHICLE AT THE SAME DEALERSHIP AND LOST MY TRADE IN VALUE OF $9000.SOMEONE HAS TO BE RESPONSIBLE FOR THIS AND I THINK IF DEALERSHIP CANNOT RECOUP MY LOSS OF $9000, THAN AUDI SHOULD REIMBURSE ME FOR MY LOSS. I WAS COULDN'T TAKE A CHANCE TO DRIVE IN UNSAFE VEHICLE AND WAIT TILL NOW TO REPLACE AIRBAGS. I WAS NOT DISCLOSED AT THE TIME OF SALE THAT THERE WAS NO REMEDY AVAILABLE FROM MANUFACTURER TO FIX AIRBAGS IN 10/2016. I HAVE MY INITIAL CONTRACT FOR VEHICLE PURCHASE. I DO NOT HAVE THIS VEHICLE IN MY POSSESSION ANY LONGER AND TRADED IN ON ANOTHER AT THE SAME DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - WILDWOOD, MO

    TAKATA RECALL MANUFACTURER ISSUED A RECALL NOTICE (69N1) IN APRIL 2016 AND HAS NOT BEEN ABLE TO COMPLETE THE REPAIR/REPLACEMENT SINCE. I'VE CALLED THE LOCAL DEALER SEVERAL TIMES OVER THE PAST 17 MONTHS AND EACH TIME THEY SAY THEY DO NOT HAVE PARTS AVAILABLE AND CANNOT REPAIR.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - WESTFIELD, NJ

    TAKATA RECALL - WE ARE FIRST-TIME PARENTS AND HAD INFANT TWIN BOYS. WE HAD BOUGHT THIS CAR FOR MORE ROOM AND SAFETY AND THEN THE RECALL HAPPENED. WE ASKED OUR DEALER REPEATEDLY FOR A FIX AND EVEN CONTACTED AUDI USA BUT THEY TOLD US THERE WAS NOTHING THEY COULD DO. WE HAD FRIENDS AND RELATIVES WITH OTHER CAR BRANDS WHOSE DEALERS GAVE THEM LOANERS OR RENTAL CARS BUT AUDI OFFERED US NOTHING. ULTIMATELY, WE TRADED IN THE CAR BECAUSE WE WERE SO WORRIED.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - PRINCETON, NJ

    TAKATA RECALL. I CALLED AUDI OF PRINCETON NJ AND THEY INFORM ME THE PARTS ARE BACKORDERED, WITH NO IDEA OF THE ETA. THIS IS CONCERNING GIVEN THE DANGEROUS NATURE OF THE AIRBAG INFLATOR COULD POTENTIALLY RUPTURE DUE TO PROPELLANT DEGRADATION.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - PORTLAND, OR

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE AUDI BEAVERTON DEALER LOCATED IN BEAVERTON, OR. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURE HAD NOT BEEN CONTACTED. (PARTS DISTRIBUTION DISCONNECT).

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI Q5
    - HENRYVILLE, PA

    I DROVE MY CAR TO WORK, PARKED IN THE GARAGE, PICKED UP THE CAR, THE GARAGE ATTENDANT BROUGHT IT TO ME AND TURNED OFF THE IGNITION. THE CAR WAS IN PARK WHEN I TRIED TO START THE CAR, BUT IT WOULD NOT TURN OVER AND ULTIMATELY THE ENGINE NEVER STARTED AGAIN. I HAD IT TOWED TO AUDI MANHATTAN THE NEXT MORNING. THE CAR HAS NOT WORKED SINCE. IT WILL BE A WEEK THIS COMING FRIDAY, AUGUST 4, 2017.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - CYPRESS, TX

    TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN AUDI DEALER IN HOUSTON, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI Q5
    - LAKE HAVASU, AZ

    TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR EMITTING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO HENDERSON AUDI (LOCATED ON 7740 EASTGATE RD, HENDERSON, NV 89011) WHERE IT WAS OBSERVED THAT FUEL WAS LEAKING FROM THE FUEL TANK. A TEMPORARY REPAIR WAS MADE; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE