2014 AUDI Q5 Complaints

2014 AUDI Q5 3L TURBO DIESEL WOULD NOT START ON JAN 1. VEHICLE HAD "AUX HEATER " RECALL PERFORMED BY DEALER WITHIN THE PRIOR WEEK. AS THE OUTSIDE TEMPERATURE WAS FRIGID (CAR INDICATED BELOW 8F) SUSPECT DIESEL 'WAXING' MAY BE CONTRIBUTORY FACTOR. TOWING COMPANY SUGGEST THIS IS A KNOWN ISSUE, AND OWNER MESSAGE BOARDS SUGGEST SIMILAR, BUT AUDI ARE VERY DELIBERATE IN NOT ANSWERING QUESTION. SERVICE DEPARTMENT REP WHEN ASKED STATES THERE IS NO DIESEL ADDITIVE REQUIRED FOR SUCH COLD WEATHER AND THEY HAVE NEVER PERSONALLY SEEN DIESEL WAXING WITH AUDI. VEHICLE HAS BEEN AUDI DEALER SERVICED AT PRESCRIBED INTERVALS FROM NEW. TRIED THE VEHICLE MULTIPLE TIMES AND EVEN IN TEMPERATURES OF 12-20F VEHICLE SUBSEQUENTLY DID NOT START - ENGINE AND BATTERY WARNING LIGHTS REMAINING ILLUMINATED. THE KEYFOB WOULD ALSO NOT RELEASE AS THE VEHICLE 'THOUGHT' THE IGNITION WAS 'ON' AND REQUESTED IT BE TURNED OFF BEFORE LEAVING VEHICLE WHICH WAS NOT POSSIBLE, THUS FURTHER DRAINING BATTERY. GIVEN THAT AUDI APPEAR TO HAVE A PREVALENT 'DON'T ASK, DON'T TELL' CULTURE ON POTENTIAL PROBLEMS AM REPORTING THIS INCIDENT SO THAT OCCURRENCE DATA MAY BE INDEPENDENTLY ANALYZED AND VERIFIED.

THE DEF PUMP IS BAD ON MY AUDI Q5 WITH 65K ON IT. THE TECH AT THE DEALER REPORTED THAT THESE PUMPS ALL SEEM TO GO ON THESE TDIS AROUND THE SAME MILEAGE. I FIND IT OBJECTIONABLE TO HAVE TO PAY $1,445 TO REPLACE A PUMP ON A VEHICLE THAT DOESN'T MEET CURRENT EMISSION REQUIREMENTS.

2014 AUDI Q5, HEADLIGHT LENSES CRAZING/FROSTING FROM THE INSIDE. THIS IS NOT WATER MOISTURE, THIS IS A DEFECT IN THE LENS MATERIAL. THE CRAZING/FROSTING OF THE LENS DECREASES LIGHT OUTPUT AND SCATTERS THE LIGHT TO WHERE IT AFFECTS ONCOMING DRIVERS.

INTERIOR SURFACE OF HEADLIGHT ASSEMBLY COVERS (LENSES) SHOWED SIGNIFICANT PITTING AND HAZING, AS IF IT HAD BEEN SANDBLASTED, RESULTING IN REPLACEMENT UNDER WARRANTY BECAUSE THE PLASTIC HAD DEGRADED ENOUGH TO REDUCE VISION FROM HEADLIGHTS. THESE ARE SEALED ASSEMBLIES AND THERE WAS NO EXTERIOR DAMAGE. MY SUSPICION IS THAT THE UV GENERATED BY THE LED HEADLIGHT PROJECTORS IS SO HIGH THAT IT IS ATTACKING THE INTERNAL SURFACE OF THE PLASTIC. DEALER REMARKED THAT THEY HAD SEEN "A NUMBER" OF THESE. Q7 OWNERS WITH SIMILAR LED HEADLAMPS HAVE ALSO HAD THIS PROBLEM. PROBLEM IS ONLY REALLY VISIBLE TO OWNER IF THE HEADLIGHTS ARE ON, AND THE OWNER HAPPENS TO BE LOOKING AT THE HEADLIGHT ASSEMBLY WHILE NOT DRIVING.

THE WIPER PULLS BACK WATER TO THE WINDSCREEN THAT IMPACTS VISIBILITY CAUSING A SAFETY HAZARD. THE CAR WAS TAKEN TO THE DEALER AND VIDES WERE SHOWN. BRAND NEW WIPER BLADES WERE INSTALLED AT THE COST OF $80. THE PROBLEM CONTINUES. DEALER STATES THAT IT IS BY DESIGN. HAVE DRIVEN SEVERAL Q5'S AND SUCH A SAFETY HAZARD IS DEFINITELY NOT BY DESIGN. VIDEOS ARE POSTED ON THE AUDI FACEBOOK PAGE. NO RESPONSE OR ATTEMPT TO FIX THE ISSUE.

UNIVERSAL JOINTS RUBBING AND NEED TO BE REPLACED. COMMON PROBLEM APPARENTLY AND NO RECALL BY AUDI. PAYING OVER $800 FOR THIS REPAIR. POWER STEERING IMPAIRED 04/27/18*JB *TR

2014 AUDI Q5. CONSUMER WRITES IN REGARDS TO VEHICLE ARM REST ISSUES. *SMD THE CONSUMER STATED THE ARMREST DOES NOT LOCK IN POSITION AND SLIDES OVER THE CUP HOLDER WHEN MOVED TO THE FORWARD POSITION. THE CONSUMER STATED IF THERE IS A CONTAINER OF HOT LIQUID IN THE CUP HOLDER AND SOMEONE LEANS ON THE ARMREST, IT EASILY SLIDES FORWARD AND PUSHED INTO THE CONTAINER WHICH COULD CAUSE THE HOT LIQUID IN ALL DIRECTIONS. *JB

THIS HAS HAPPENED NOW SEVERAL TIMES, WHEN THE CAR COMES TO A COMPLETE STOP OR JUST ABOUT A COMPLETE STOP, THEN TRYING TO ACCELERATE THERE IS NO THROTTLE RESPONSE INSTEAD OF ACCELERATING AS EXPECTED. IS THE ABS SYSTEM CUTTING POWER TO THE ENGINE? THE CAR IS 'DEAD' FOR ABOUT TWO SECONDS AND THEN POWER IS RESTORED. I WAS ALMOST HIT BY ONCOMING TRAFFIC. REPORTEDLY, THIS IS APPARENTLY WIDELY DOCUMENTED AND ONGOING SINCE AT LEAST THE YEAR 2000, AND NOT SPECIFIC TO AUDI...WHAT IS THE NHTSA DOING ABOUT THIS??? *TR

DROVE ON HAWTHORNE BOULEVARD CLOSE TO TORRANCE BOULEVARD LESS THAN A MILE AWAY FROM AUDI DEALERSHIP WHEN THE CAR START TO SHAKE AND ALMOST GOT REAR ENDED. I WAS ABLE TO PULL ASIDE AND AFTER FEW SECONDS THE ENGINE WAS WORKING FINE BUT A MESSAGE ON THE BOARD MENTIONING THE AUTO STOP START FUNCTION WAS NOT WORKING PROPERLY AND THE ASSOCIATED SYMBOL TURNED ON THE DASH. I TOOK THE CAR TO AUDI DEALERSHIP AND THEY CONFIRM THAT THE FUEL PUMP NEEDS TO BE REPLACED. *TR

BRAKE ROTORS AND PADS NEEDED TO BE REPLACED AT 18,000 KM , WE WERE TOLD THAT THE PROBLEM WAS THAT WE WERE USING CRUISE CONTROL AND THAT WORE OUT THE BRAKES . BRAKES WE PULSATING AND GRINDING . INSPECTION REVEALED THAT THE ROTORS WERE HOT SPOTTED AND A LOT OF MATERIAL WORN OFF THE ROTORS AND PADS . WE ARE NOT AGGRESSIVE DRIVERS AND TREATED THE CAR WITH UTMOST RESPECT . AUDI MADE US PAY FOR NEW ROTORS AND PADS . AUDI SAID IT WAS NOT COVERED UNDER WARRANTY . I DRIVE A GM THAT HAS NEVER NEEDED BRAKES BEFORE 100,000 KM .AUDI NAILED US FOR 400.00 FOR 2 ROTORS AND PADS . *TR