2015 AUDI Q5 Complaints

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEACOCK AUTO MALL (5001 US-278 A, HARDEEVILLE, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FALL OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED AN ESTIMATED DATE OF LATE 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM).

I RECEIVED RECALL NOTICE, NHTSA # 18V229 FOR MY VEHICLE. REGARDING A COOLANT PUMP THAT COULD POSSIBLY EXPERIENCE A SHORT CIRCUIT AND OVERHEAT. IT WAS RECOMMENDED THAT THE VEHICLE BE PARKED OUTSIDE AS A PRECAUTIONIN CASE THERE WERE TO BE A FIRE BECAUSE OF THIS PROBLEM. THERE IS NOT YET ANY PARTS AVAILABLE TO FIX THIS. I AM VERY CONCERNED ABOUT DRIVING AROUND WITH THIS POTENTIAL PROBLEM. AND EVEN IF I PARK MY CAR OUTSIDE OF MY HOUSE, I LIVE IN THE WOODS SO A CAR FIRE WOULD LIKELY CAUSE A LOT OF DAMAGE ANYWAY. I FIND THIS TO BE UNACCEPTABLE AND I WOULD LIKE TO KNOW IF SOMETHING ELSE CAN BE REPLACED INSTEAD TO REMEDY THE PROBLEM, OR WHEN THE PARTS WILL BE AVAILABLE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE. WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.

CAR SMELLS WHEN TURNING THE HEATER ON. CAR STILL DOES NOT HAVE A FIX FOR THE EMISSION. EVEN IF THE EMISSION IS FIXED I STILL NEED TO INCREASE GAS/AD-BLUE.

I DO NOT HAVE ANY PROBLEM WITH MY CAR. BUT I HAVE ANOTHER IMPORTANT THING TO REMIND WHO IS RESPONSIBLE FOR INFORMING ANY RECALLS. MY CAR HAD FEW RECALLS PREVIOUSLY AND EACH TIME I GOT A NOTIFICATION. BUT FOR THE LATEST OPEN RECALL THAT MY CAR HAS, NO ONE INFORMED ME. THE RECALLING HAS BEGAN SINCE MAY 2017 AND NO ONE INFORMED THIS RECALL FOR NEARLY 4 MONTHS UNTIL I CALLED THE DEALERSHIP 2 WEEKS AGO FOR SCHEDULING MY SERVICE DATE. AND THE DEALERSHIP REPRESENTATIVE TOLD ME THAT IMY CAR HAS A RECALL. AND THIS RECALL IS MORE RISKY AND DANGEROUS AND WHAT IF SOMETHING HAPPENED. AND WHO WILL TAKE THE RESPONSIBILTY OF LOOSING MY AND MY FAMILY'S LIVES? AND EVEN THIS IS SOMETHING IMPORTANT RECALL THEY SCHEDULED ME FOR OCTOBER 6TH FOR TAKING CARE OF THE RECALL AND SERVICE. THIS IS SO DISSAPOINTED AND WHY NOBODY INFORM THESE RECALLS. WHO WILL TAKE THE RESPONSIBILITY. I CALLED AUDI AND THEY SAID THEY ARE NOT SENDING ANY REMINDERS BUT NHTSA SEND NOTICES. PLEASE I NEED A CONSIDERABLE REPLY FOR THIS AND PLEASE NEVER LET THIS HAPPEN AGAIN.

WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC. I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR. THE CAR IS RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPLACE THE FUEL FILTER FLANGE AT HER EXPENSE; HOWEVER, THE MANUFACTURER WOULD NOT RELEASE THE NECESSARY FUEL FILTER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE ANY TECHNICAL INFORMATION TO THE DURABILITY OF THE PROTECTIVE FILM. THE CALL WAS THEN ESCALATED TO A TEAM LEADER WHO WAS UNABLE TO ANSWER IF ADDITIONAL MAINTENANCE OR INSPECTION WAS REQUIRED MOVING FORWARD AFTER THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.