2010 AUDI Q7 Complaints

DRIVING AT NIGHT ON THE HIGHWAY IN RAIN WITH WIPERS ON, THE PASSENGER SIDE WIPER ARM SNAPPED IN HALF CREATING A DANGEROUS SITUATION. REMAINING CALM, DROVE TO MY DESTINATION WHERE I SAW THE WIPER ARM SNAPPED OFF.

TL* THE CONTACT OWNS A 2010 AUDI Q7. THE CONTACT NOTICED A STRONG FUEL ODOR NEAR THE REAR DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) IN 2016. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AUDI ALBUQUERQUE (8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113, (505) 821-4000) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE SECOND RECALL FOR THE FAILURE. THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

VEHICLE WAS STATIONERY IN HEAVY RAIN. TURN WINDSHIELD WIPERS ON AND WITHIN A FEW SECONDS PASSENGER SIDE WIPER ARM BROKE IN HALF.

TL* THE CONTACT OWNS A 2010 AUDI Q7. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS INTENDED. THE VEHICLE WAS TAKEN TO AUDI OF LYNBROOK (855 SUNRISE HWY, LYNBROOK, NY 11563, (516) 887-5300) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER WAS CLOGGED AND THERE WAS A TEAR IN THE TURBO THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

CAR DECELERATES RAPIDLY WHILE DRIVING EVEN THROUGH YOU HAVE PRESSURE ON THE ACCELERATOR. THEN FEW JERKS HAPPEN AND CAR RETURNS BACK TO NORMAL ACCELERATION. THIS WHOLE PROCESS REPEATS INTERMITTENTLY. THIS FIRST HAPPENED ON A BUSY FREEWAY. THEN THIS HAS BEEN REPEATING FREQUENTLY. AUDI IS UNABLE TO FIGURE OUT THE PROBLEM AND ARE SUGGESTING REPLACING THE WHOLE FUEL SYSTEM WHICH MAY POTENTIALLY FIX THE PROBLEM. THEY ARE NOT SURE. I AM NOT SURE IF THIS IS A MANUFACTURING ISSUE WHICH CAN START HAPPENING TO OTHER VEHICLES. BUT THIS IS DEFINITELY A DANGEROUS SAFETY ISSUE.

DRIVING ON RT 93 SOUTHBOUND IN MA DURING A HEAVY RAINSTORM THE PASSENGER SIDE WIPER ARM SNAPPED OFF COMPLETELY AT THE BASE. I WAS ABLE TO CONTINUE DRIVING AFTER THE INITIAL SHCCK OF THE ARM BREAKING OFF.

TL* THE CONTACT OWNS A 2010 AUDI Q7. WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, THERE WAS AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. MA 10/16/15 UPDATED 11/28/217*CN

MY FAMILY VEHICLE IS A 2010 AUDI Q7 TDI, PRESTIGE EDITION. THIS IS THE VEHICLE WE ALWAYS TAKE WITH THE CHILDREN, AGES 1 AND 2. RECENTLY, WE HAD AN UNKNOWN BATTERY DRAIN, AND SO TODAY I TOOK THE VEHICLE TO THE DEALERSHIP TO BE SERVICED. APPROXIMATELY 20 MINUTES INTO THE DRIVE, I HEARD WHAT SOUNDED LIKE A GUNSHOT INSIDE THE VEHICLE. I THEN REALIZED THE SUNROOF HAD EXPLODED FROM THE INSIDE AND THERE WAS GLASS EVERYWHERE. THERE WERE NO ROCKS, AND ONLY A FEW VEHICLES A SAFE DISTANCE AHEAD OF ME - EVEN SO, A ROCK WOULD HAVE HAD TO TRAVEL STRAIGHT UP AND THEN STRAIGHT DOWN TO SHATTER THE SUNROOF IN THIS MANNER. THERE WERE NO BRIDGES OR UNDERPASSES. I WAS ABLE TO MAINTAIN CONTROL OF THE CAR, DESPITE HAVING SHATTERED GLASS ALL OVER MYSELF, IN MY HAIR, COFFEE MUG, ETC. THIS IS PROBABLY THE ONLY TIME I'VE DRIVEN THE VEHICLE WITHOUT THE CHILDREN, AND AM ABSOLUTELY THANKFUL THEY WERE NOT IN THE VEHICLE AS BOTH CAR SEATS WERE COVERED IN GLASS. THE CAR WILL HAVE TO BE DETAILED BEFORE THEY CAN RIDE IN IT AGAIN DUE TO THE SHEER VOLUME OF BROKEN GLASS. I TOOK PHOTOS OF THE DAMAGE, AND THE REMAINING GLASS BENDED UPWARD ON THE EDGE OF THE DAMAGE - INDICATING IT BROKE FROM THE INSIDE-OUT. ONE DOES AS MUCH RESEARCH AS HUMANLY POSSIBLE BEFORE PURCHASING A FAMILY VEHICLE BUT AN EXPLODING SUNROOF (PANORAMIC) IS NOT SOMETHING ONE WOULD ANTICIPATE. THIS SHOULD NEVER HAVE HAPPENED - NOT EVEN ONCE - AND IS EXTREMELY DANGEROUS. *TR

I HAVE AN AUDI Q7 2010. JUNE 2013, MY HUSBAND, 4 YR OLD SON AND I WERE DRIVING ON THE FREEWAY GOING WITH THE FLOW OF TRAFFIC. THE CAR STARTED SHAKING VIOLENTLY AND DECELERATED TO 20 MILES PER HOUR. MY HUSBAND PUSHED THE GAS PEDAL OVER AND OVER AND THE CAR WOULD NOT SPEED UP. LUCKILY NO ONE WAS HURT, HOWEVER WE WERE VERY SCARED. WE WERE ABLE TO PULL TO THE EMERGENCY LANE AND MAKE IT TO THE AUDI DEALERSHIP CLOSE BY. JANUARY 2014, I WAS HEADING TO PICK UP MY SON FROM SCHOOL AND THE CAR STARTED SHAKING VIOLENTLY AGAIN- THIS TIME WORSE THEN BEFORE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE STEERING WHEEL LOCKED UP AND I WAS STUCK. THE POLICE WERE CALLED BECAUSE I WAS NOT IN A SAFE PLACE AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. DEALER STATED THAT THEY FOUND FAULT IN THE FUEL SYSTEM, METAL SHAVINGS IN THE FUEL FILTER IN ADDITIONAL TO LOW FUEL PRESSURE. ALSO CONFIRMED METAL SHAVINGS IN THE N290 VALVE. THEY HAD TO GET AUTHORIZATION FROM GERMANY TO REPLACE ENTIRE FUEL SYSTEM. JULY 2014- YES IT HAPPENED AGAIN. THIS TIME MY HUSBAND AND SON WERE HEADED TO GO ON A FATHER-SON CAMPING TRIP AND RIGHT BEFORE THEY LOST ALL CELL SERVICE THE CAR STARTED VIOLENTLY SHAKING AGAIN AND DECELERATED. MY HUSBAND LEFT THE CAR IN A SAFE PLACE AND HAD FRIEND COME GET THEM. THE CAR IS A LEMON. I HAVE ASKED THAT AUDI AMERICA TO REPLACE THE CAR AND THEY SENT A TECHNICIAN TO THE DEALERSHIP WHO REPLACED THE FUEL FILTER AGAIN AND HAS DECIDED THE CAR IS REPAIRED AND SAFE TO DRIVE. THIS IS AFTER THE MANAGER OF THE SERVICE DEPARTMENT TOLD AUDI AMERICA THAT THE CAR IS NOT SAFE AND RECOMMENDED THEY REPLACE THE CAR. HE SAID " I WOULDN'T LET MY WIFE DRIVE YOUR CAR". THIS HAPPENED TO A FRIEND OF MINE WITH AN AUDI Q7 AND AUDI HAD TO BE FORCED TO AN ARBITRATION. SHE ENDED UP WITH A NEW DIESEL AND IT HAPPENED AGAIN! SHE IS NOW ON HER 3RD AUDI. THIS TIME NO DIESEL. *TR

HPFP HAS ATOMIZED...AGAIN!!.... YES, AGAIN!!...STEERING LOCKED UP WHILE VEHICLE HAD SHUT DOWN AND WAS STILL MOVING ....APROX. 15 MPH...ALMOST HIT ANOTHER VEHICLE !!! MY 3 CHILDREN,9,12,14, WERE IN THE VEHICLE THIS TIME!! VERY DANGEROUS!! PLEASE SEE FIRST COMPLAINT... *TR