2017 AUDI Q7 Complaints

I have been receiving a marker light warning for both the left and the right marker lights. These warnings are intermittent but fairly persistent. The marker lights appear to be operating correctly. After a review of online forums this issue appears to epidemic in the 2017 Audi Q7. Audi has indicated the only way to fix the problem is a complete headlight replacement running between $4,000 to $6,000 per headlight depending on dealer. The failure of these sensors to read properly is a significant safety issue and should be the subject of a recall.

The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds, an intermittent warning message about the headlights would appear on the instrument panel. The contact had taken the vehicle to a dealer where she was informed that the only way to remove the warning message would be to replace the entire headlight housing. Upon investigation, the contact discovered NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) which she linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

This car has been regularly serviced by Audi for it’s entire lifespan. Today during service, the Audi technician discovered that the water pump had cracked and was leaking coolant onto the engine. The repair will cost me $1500 out of pocket, and neither the dealership nor Audi will offer any assistance. This issue is commonly documented as highly prevalent in the 2017 Q7, among other models.

2017 Audi Q7 3.0 QTRO--While traveling to FL, the Pre Sense Warning Light indicating failure began flickering on and off. Within several weeks, it was on constantly. Subsequently, a "whooping" sound became constant in the pillar behind the driver side door. Upon returning to OH, I reported this to my dealer. I was told the Driver side seat belt tensioner has malfunctioned. Dealer states this is also the cause of the Pre Sense frontal safety system failure. Vehicle now out of Warranty. Quoted repair for this safety issue is $1200. I learned this is a commonly known problem, and believe it should be associated with the NHTSA Recall ID: 16V955000. My vehicle is not listed on any Audi recalls at this point. The dealer initially texted the repair quote, but the link expired, and the dealer is not interested in putting this in writing again to me. Thus not documents to upload at this point, but will continue to request documentation of the dealer's diagnosis.

On intermittent and at unpredictable times while the car is in motion, the vehicle will show a series of two warnings while it appears to turn the steering wheel in the absence of any input from the driver. The first warning light indicates an electromechanical steering failure (indicator light flashes red for approximately one second) and the second states, "Distance warning: currently unavailable. See owner's manual." Unfortunately, there is not a description of a "distance warning" in the owner's manual to refer to for guidance. This has been a long-time issue and I have taken it to the dealership several times over the last two years to have it evaluated; however, since it is an intermittent issue they have not been able to replicate it and have not been able to offer any insight on fixing the problem. These occurrences are also sometimes coincident with with a separate warning that states, "Audi pre-sense: currently restricted. See owner's manual." These warnings also sometimes occur when the vehicle is stopped.

The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 40-45 MPH, the vehicle was hesitating while driving. The vehicle was consuming an excessive amount of oil. The add oil indicator light was illuminated. The contact purchased 4 to 5 additional quarts of oil. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed and there were no leaks found. The vehicle was taken to the dealer again for an oil consumption test. The contact was informed the vehicle was consuming 1 quart of oil. The recommendation was to install a condenser breather. The vehicle was repaired however, the failure recurred. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 57,000.

Water pump is leaking coolant - Car was purchased brand new and all services performed on time and it has only 26K miles with no accident history - Audi has recalled multiple other models but this issue is also affecting the 2017 Q7 model which is not listed in the recall below: https://www.cnet.com/roadshow/news/audi-recall-a4-a5-a6-q5-defective-water-pumps/#:~:text=Audi%20A4%2C%20A5%2C%20A6%20and%20Q5%20models%20are%20all%20affected.&text=A%20potential%20fire%20in%20a,worldwide%20for%20coolant%20pump%20issues.&text=The%20other%20has%20moisture%20within,causing%20a%20potential%20short%2Dcircuit.

Failed water pump at 67,000 miles. The vehicle started with a slow leak and coolant smell, but escalated to losing one liter of coolant each day in about a month. Potential for overheating and fires.

At 35,400 miles, the car indicated low coolant via dash message. Audi dealer then diagnosed as a leaking water pump that requires replacement. Continued driving could have led to complete engine failure, since the engine would overheat and be destroyed by a lack of coolant. This type of water pump failure should never happen at such low mileage, yet this is a common problem with Audi models. I had to pay out of pocket for repairs.

Car has 50k miles on it and was told by the dealer the water pump needs to be replaced!