2017 AUDI Q7 Complaints

Clockspring in the steering wheel premature failure. 2017 Audi Q7, 60k miles. The steering wheel has been making grinding noises when turning. Took the car into the dealership for the scheduled 60k service and reported the issue. They diagnosed and said that the Clockspring is going bad. It will fail, just a matter of time. Talking to other Audi owners, they are having the same issue at low mileage points. Some dealers cannot diagnose the problem, some can. It appears that when the clockspring goes, the steering wheel features fail, and that may include airbag failure.

Premature Water Pump Failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The Water Pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.

The rear doors have a Lock All button, which cannot be disabled with the driver side child lock, and no Unlock button in the rear doors. This is extremely unsafe, as the following scenario (which has happened to my wife several times) will illustrate: - Wife approaches car with our toddler - Places purse (containing key and phone) on front passenger seat in order to free up her arms to help load and secure our toddler into the rear car seat. For safety reasons, she does not place her purse outside the vehicle on the ground. - After our toddler is secure in his forward-facing car seat, she closes the door and circles the vehicle to get to the driver side door. - During that time, our toddler likely kicks the Lock All button by accident. The button is located about two inches to the right of his right foot. There is no Unlock button for him to hit and he cannot unbuckle his straps to free himself or reach the front seat. - My wife is then locked out, with our toddler inside the car. Yesterday was 92 degrees out. - This has happened at least 3 times. In the first instance, she was able to crawl through an open sunroof. In another instance, she was able to get someone in a parking lot to call me to come with the spare key. In the latest instance, she had to call the police to break the toddler out of the car. - We have family and friends who have had the same issue. In these cases, an older sibling was able to crawl to the front seat to unlock the door. Online message boards make this problem appear somewhat common. - Audi has been unwilling to help. They say my wife she keep the key on her at all times. This is not realistic and she often doesn't have pockets in a dress or skirt. - A toddler in rear seat should not have the ability to lock all doors, yet not be able to unlock any. There should be a way for a parent to at least disable this feature. According to Audi it is "operating as designed".

When turning the steering wheel there is a noise that sounds like something rubbing. It can be felt in the wheel.

Issue appears to be similar to existing recall 97CB exterior side marker lights to which my year, make, and model is included, but by specific vehicle /VIN is not. Warning lamps are present. In a situation where the parking lights are switched on and the vehicle is locked, the side marker lights do not illuminate, which is contrary to the requirements of the standard (Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.") . This could reduce vehicle visibility, which could increase the risk of a crash causing injury and/or damage to property.

Car doors lock and will not unlock when key is inside or outside the vehicle. This has occurred two times. Once when one key fob was inside the car and the other outside and a second time, while only one key fob was outside the vehicle but the vehicle was running. Subsequently, my infant toddlers we locked in the car with no way to unlock the vehicle. It was 80+ degrees. This is a very serious safety issue that should never occur.

WATER PUMP FAILED WITH 47K FILES - THERE SEEM TO BE A LOT OF THESE ISSUE WITH MULTIPLE Q7 OWNERS. IT SEEMS LIKE THERE WAS A MANUFACTURING DEFECT.

HI THERE I PURCHASED A USED 2017AUDI Q7 3.0T WITH ABOUT 65K MILES IN OCTOBER OF 2019 AND A COUPLE OF WEEKS LATER I NOTICED THAT THE ANTIFREEZE BOTTLE WAS ALWAYS LOW SO I HAD TO KEEP ADDING.THERE WAS NO LEAK IN THE GARAGE BUT YOU CAN CERTAINLY SMELL THE ANTIFREEZE. I CHECKED ON GOOGLE AND OTHER FORUMS AND LEARNED THERE IS A PROBLEM WITH THE WATER PUMP. SO IF OTHER PEOPLE IS HAVING THE SAME PROBLEM I THINK AUDI SHOULD LOOK INTO FIXING IT .THANK YOU

WHILE DRIVING DOWN A LOCAL CITY STREET, THE CAR BEGAN TO LOSE POWER, FLASHED A BUNCH OF ERROR CODES AND THEN LOST POWER WITHIN A FEW SECONDS. THE STEERING WHEEL LOCKED WHEN THIS HAPPENED SO THE CAR COULD NOT SAFELY BE STEERED OFF THE ROAD. THEY DID INITIALLY REPLACE THE BATTERY THINKING THAT THAT WAS THE CAUSE BUT IT HAPPENED SHORTLY AFTER LEAVING THE MECHANIC SO IT WE TOOK AT BACK WHICH IS WHEN WE WERE TOLD THAT A SOFTWARE UPDATE WAS NEEDED BUT THAT ONLY THE DEALERSHIP CAN DO THIS. THE CAR IS NOW SITTING AT THE DEALERSHIP BUT THAT ARE NOW TELLING US THAT WE MUST BUY THEIR BATTERY OTHERWISE THEY CAN'T WORK ON IT.

MY TO DATE WITH 22017 AUDI Q-7 HAS HAD 3 SETS OF DEFECTIVE TIRE. ALWAYS SERVICED AT DEALERSHIP, BEFORE SERVIVE EVEN DUE, THEY INFORMED ME AT 13,642 THAT MY TIRES WERE THROWING CHUCKS OF RUBBER. GOOD YEAR TIRES WARRANTIED BUT CHARGED ME $600.00 PLUS INSTALL AND BALANCE THAT I PAID . AT 23,425 MILES THE SAME EVEN WORSE ISSUE APPEARED ON THE 2ND SET-- AGAIN GOOD YEAR WARRANTIED IF I PAID ANOTHER $762.00. THE DEALERSHIP, AUDI SARASOTA,FL HAS BEEN HELPFUL BUT SUGGESTED I BUY PERRELLI TIRE FOR ANOTHER $700.00 PLUS DOLLARS. GOODYEAR HAS A PROBLEM WITH THE TIRE FOR THIS MODEL, OTHER OWNERS HAVE HAD ISSUES I WAS TOLD BY THE FIRST SERVICE MANAGER WHO HAS LEFT THE DEALERSHIP. I WOULD LIKE GOODYEAR TO RETURN ALL MONIES SPENT ON THESE DEFECTIVE AND DANGEROUS THAT WORKS.TIRES AND I WILL BUY THE APPROPIATE BRAND AND STYLE . HOW SHOULD I GO FORWARD?