2017 AUDI Q7 Complaints

I AND MY WIFE WERE DRIVING DOWN IN OUR AUDI Q7 2017 MODEL ON I-95 SOUTH (BETWEEN EXIT 12 AND 11) IN CAR LANES IN NJ WHEN THE SUNROOF EXPLODED AND SHATTERED BY ITSELF. IT WAS AROUND 9AM ON SATURDAY. THERE WAS NO TRAFFIC AROUND US AND WE DID NOT SEE ANYTHING HIT THE CAR. THIS COULD NOT BE IMPACT RELATED.

CPSC: WHILE BEING DRIVEN BY MY BROTHER-IN-LAW WITH MY SISTER AS A PASSENGER, MY 2017 AUDI Q7 CAUGHT FIRE AND WAS ENGULFED IN FLAMES IN A MATTER OF SECONDS. THE FIRE WAS PROCEEDED BY A SOUND, AND THE FIRE SEEMED TO COME FROM FRONT PASSENGER SIDE. IT WAS NOT STRUCK BY ANYTHING AND DID NOT RUN OVER ANYTHING. *DT THE CONSUMER STATED THE VEHICLE WAS PREVIOUSLY REPAIRED DUE TO A FUEL LEAK. *JS

PRE-SENSE SYTSTEM NEARLY CAUSED ACCIDENT ON TWO OCCASIONS WHERE THERE WAS NO REASON FOR IT TO STOP THE CAR. FIRST TIME WAS AT 75MPH, ON CALIF. 46, 4 LANES DIVIDED, WESTBOUND ABOUT 25 MILES WEST OF I5, LEVEL STRETCH OF ROAD, CLEAR WEATHER, NO VEHICLE AHEAD IN EITHER LANE AND NO ONCOMING TRAFFIC. CAR SUDDENLY CUT FUEL AND BRAKED TO A STOP. I WAS IN RIGHT LANE AND ENDED UP ON SHOULDER. FORTUNATELY, NO TRAFFIC CLOSE BEHIND OR I MIGHT HAVE BEEN REAR-ENDED. AUDI DEALER COULD FIND NOTHING WRONG AND HAD NO EXPLANATION. SYSTEM HAS FOUR SETTINGS: EARLY, MEDIUM, LATE AND OFF. DEALER SET SYSTEM TO "LATE". WHEN I ASKED IF I SHOULD TURN IT OFF, I REALIZED THERE WAS NO WAY DEALER WOULD ADVISE ME TO DO SO BECAUSE OF POTENTIAL LIABILITY. SECOND INCIDENT TWO MONTHS LATER. AT NIGHT, ON VENTURA BLVD. IN SHERMAN OAKS, CA, AT CORNER OF KESTER AVE., WESTBOUND AT NIGHT, PULLED INTO LEFT-TURN LANE. INITIATED LEFT TURN BECAUSE ONCOMING TRAFFIC WAS A VERY SAFE DISTANCE, FAR AWAY. PRE-SENSE SYSTEM ACTIVATED AND STOPPED MY CAR IN THE FIRST LANE OF ONCOMING TRAFFIC. BECAUSE THE NEXT ONCOMING VEHICLE WAS IN THE SECOND (RIGHT) LANE, IT DID NOT IMPACT MY CAR. HAD THAT VEHICLE BEEN IN THE FIRST LANE, I WOULD HAVE BEEN STRUCK AT 35-40MPH BROADSIDE. THERE WAS ABSOLUTELY NO REASON FOR THE SYSTEM TO STOP THE CAR. I PULLED OVER AFTER COMPLETING THE TURN AND TURNED THE PRE-SENSE SYSTEM "OFF". THIS SYSTEM IS CLEARLY NOT READY FOR DEPLOYMENT IN VEHICLES. RATHER THAN AVOIDING AN ACCIDENT, THE SYSTEM NEARLY CAUSED AN ACCIDENT THE ONLY TWO TIMES IT EVER ACTIVATED ON MY VEHICLE.

BOUGHT VEHICLE FROM DEALER WITH 22K MILES, AS A PREVIOUS TWO YEAR LEASE VEHICLE. AFTER OWNING IT FOR FOUR DAYS, NOTICED LOUD SCREECH IN BRAKES WHEN BACKING UP AND APPLYING BRAKES FIRST TIME IN THE DAY. TOOK TO LOCAL SHOP, AND THEY FOUND BRAKES TO BE OK, AND THAT THERE IS A BULLETIN ON THIS WITH NO FIX AT THIS TIME. BUT WHAT THEY DID FIND IS VERY UNEVEN WEAR ON MY FRONT TIRE, WHICH WE WOULD NOT HAVE NOTICED. THEY SAID THERE WAS A BULLETIN ON THIS AT THE 14K MILEAGE MARK FOR TIRE REPLACEMENT ON THE GOODYEAR EAGLES. WE WERE FORTUNATE THAT THE DEALER WE PURCHASED FROM AGREED TO REPLACE ALL FOUR TIRES FOR US WITH CONTINENTALS. NO HASSLES AT ALL. COULD HAVE MISSED THE NOTICE SINCE IT WAS A LEASE VEHICLE. BUT I WONDER HOW LONG WE WOULD HAVE GONE WITHOUT KNOWING THIS??? IF IT WASN'T FOR GETTING THE BRAKES CHECKED, WE WOULDN'T HAVE KNOWN. WAITING NOW FOR A FIX ON THE BRAKE NOISE. KIND OF EMBARRASSING WHEN DRIVING AN EXPENSIVE VEHICLE.

OUR Q7 IS LESS THAN A YEAR OLD. I SMELL GAS WHEN I PARK THE CAR EVEN AFTER A SHORT DRIVE OF ABOUT 3 MILES. THE IDI SERVICE HAD SAID THAT THIS WAS RELATED TO VACUUM PUMP AND FIXED IT LAST WEEK. I STILL SMELL GAS AND I AM CONCERNED WITH SAFETY. I SAW PREVIOUS MODELS HAVE BEEN RECALLED DUE TO POTENTIAL FIRE DUE TO GAS LEAK AND I AM WORRIED THAT THIS MIGHT BE THE CASE WITH 2018 MODELS AS WELL.

THE VEHICLES AUTO OFF FEATURE ACTIVATES BEFORE THE VEHICLE IS COMPLETELY STOPPED. WHEN ATTEMPTING TO ACCELERATE AFTER 'ALMOST' STOPPING, SAY AT AN UNPROTECTED LEFT TURN WHERE YOU'RE INCHING OUT, IT DOESN'T GO. THE ENGINE WILL BE SHUTTING DOWN AS YOU PRESS THE ACCELERATOR. IT TAKES 2-3 SECONDS FOR THE ENGINE TO START, AND YOU ARE NOW PRIMED FOR T-BONING, WHICH HAS HAPPENED ON NUMNEROUS OCCASSIONS. IT ALSO HAPPENS AT 4-WAY STOPS. OTHERS WILL HONK AT ME TO GO, AND IT WON'T. THE DEALER SAID TO PUT IT IN SPORT OR DISABLE TO FEATURE EACH TIME THE VEHICLE IS STARTED. I SHOULDN'T HAVE TO REMEMBER TO TURN OFF A FEATURE EVERY TIME. THE SAME FEATURE WORKS FLAWLESSLY IN THE A4 I OWN.

I WAS ACCELERATING TO ENTER ONTO INTERSTATE I-30 AT 9:00AM ON A NICE SUNNY DAY, THERE WERE NO OTHER VEHICLES WITHIN 200' OF MY VEHICLE AND THE "PRE-SENSE" SYSTEM CAUSED THE BRAKES TO AUTOMATICALLY SLAM ON (TWICE) TO STOP THE CAR. OUT OF THE CORNER OF MY EYE I SAW A PIECE OF PAPER FLOATING ACROSS THE FRONT OF MY CAR AND WONDERED IF THAT WAS WHAT THE CAR "SAW" OR SENSED THAT CAUSED IT TO BRAKE. THANK GOODNESS NO ONE WAS BEHIND ME!

THE EARLY PRODUCTION OF MODEL YEAR 2017 AUDI Q7 HAS SIGNIFICANT STEERING NOISES, SAME AS 2015 MODEL YEAR Q5 (EXISTING RECALL)'S STEERING NOISE. THE LOUD CLICKING NOISE ALWAYS COME AT LOW SPEED, FOR EXAMPLE, WHEN YOU TRY TO GET INTO A PARKING SPOT. ANOTHER BUZZING NOISE ALSO OCCUR DURING ANY TURNS. AUDI DEALER PROMISED TO REPLACE STEERING SHAFT BUT IT'S BEEN A YEAR AFTER THAT PROMISE AND WE STILL CANNOT GET THE REPAIR DONE. AUDI KEPT TELLING US THAT THE PART IS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE & ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI CORAL SPRINGS, 5555 SR 7 CORAL SPRINGS, FLORIDA 33067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOOD YEAR EAGLE SPORT RUN FLAT TIRES LOSING CHUNKS OF TREAD ON OUTER RIBS, BOTH FRONT TIRES 13840 MILES