2011 AUDI Q7 Complaints

TIRES PURCHASED FROM LIBERTY TIRE AND BRAKE ON 05/01/14 WERE MANUFACTURED BETWEEN 2008-2009 WITH ONLY 3-9 MONTHS OF WARRANTY LEFT. ON OUR WAY HOME FROM OUR FAMILY VACATION FROM THE FL KEYS ON 07/06/14 ONE TIRE SEPARATED AND ALL FOUR TIRES WERE OFF BALANCE. WE PURCHASED FOUR NEW TIRES TO CONTINUE OUR 500 MILE JOURNEY HOME. DUE TO LIMITED TRUNK SPACE WITH LUGGAGE AND OUR CHILDREN IN THE BACKSEAT WE WERE ONLY ABLE TO BRING THE DAMAGED TIRE BACK WITH US WHICH NEXEN WILL REFUND US. HOWEVER WE WOULD ALSO LIKE A REFUND FOR THE OTHER THREE TIRES MANUFACTURE IN 2008-2009 WHO HAVE BEEN SOLD TO US WITHOUT THE AGE DISCLOSURE BY LIBERTY TIRE & BRAKE. THE RETAILER HAS BEEN VERY LITTLE HELP IN RESOLVING THIS ISSUE AND WE HAVE SINCE REPORTED HIM TO THE BBB, CONSUMER PROTECTION, AND SENT A LETTER OF DEMAND FROM OUR MILITARY LEGAL ASSISTANCE OFFICE HERE IN FT. STEWART, GA. WE ARE REPORTING THIS PER OUR TELEPHONE CONVERSATION WITH REF. # [XXX] ANY HELP WOULD BE GREATLY APPRECIATED. IF YOU NEED ANY ADDITIONAL INFORMATION OR PURCHASE RECEIPTS PLEASE FEEL FREE TO CONTACT US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 AUDI Q7. WHILE DRIVING APPROXIMATELY 40 MPH, THE TEMPERATURE GAUGE SUDDENLY BEGAN TO FLUCTUATE FROM HIGH TO LOW AND THEN BACK TO NORMAL. THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,700.

I AND FOUR CHILDREN BETWEEN THE AGES OF 2 AND 9 WERE DRIVING A 2011 AUDI Q7 ON A RIGHT LANE OF A STREET. WE HAD A GREEN LIGHT AND ANOTHER DRIVER IN A HONDA MINIVAN FROM THE OPPOSITE SIDE OF THE STREET MADE A LEFT TURN IN FRONT OF US WITHOUT YIELDING AND THOUGH I HIT THE BRAKE IMMEDIATELY, I WAS NOT ABLE TO AVOID CRASHING HEAD ON INTO THE OTHER CAR ON THE PASSENGER SIDE OF THE VAN. I AM TOLD THAT MY AUDI IS PROBABLY TOTALED BUT WE ARE WAITING TO HEAR THE OFFICIAL RESULTS. WE WERE ALL WEARING SEATBELTS BUT THE AIRBAGS ON MY AUDI NEVER DEPLOYED. WE ALL HIT OUR HEAD BACKWARDS. I HAVE A SPRAINED KNEE AND PAIN ON MY NECK, SHOULDERS AND BACK; ONE CHILD SEATED ON THE FRONT PASSENGER SEAT, AGE 9, HAS CHEST AND WAIST PAIN, ANOTHER CHILD, AGE 6, SEATED BEHIND THE DRIVER SEAT, HAD A CONCUSSION AND PAIN ON HIS HEAD AND RIGHT FRONT SHOULDER; ANOTHER 9 YEAR OLD, SEATED IN THE MIDDLE BACK SEAT, HAD A CUT IN HIS NOSE AND WAS BLEEDING, NOT SURE WHAT CAUSED IT AND ALSO HAS A NECK AND BACK PAIN; A 2 YEAR OLD HAD SOME CUTS AND BRUISES ON BOTH SIDES OF THE NECK CAUSED BY THE SEAT BELT AND HAD PAIN ON THE BACK OF THE NECK. WE WERE ALL TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE AND TREATED. THE BURNING QUESTION EVERYONE HAD WAS "HOW COME THE AIRBAGS NEVER DEPLOY?". WHEN WE ASKED AUDI, WE WERE TOLD IT HAPPENS EVEN IN THE WORST ACCIDENTS AS LONG AS THE SENSOR DOES NOT SENSE DANGER. OUR CAR'S FRONT CRUMBLED INWARDS AND IT IS BEING CONSIDERED TO BE TOTALED, IF THAT IS NOT DANGER, I DON'T KNOW WHAT MORE SHOULD HAVE HAPPENED TO US FOR THE SENSOR TO SENSE DANGER. *TR