2012 AUDI Q7 Complaints

PASSENGER SIDE WIPER ARM BROKE COMPLETELY OFF WHILE DRIVING IN THE RAIN ON A MAIN STREET. IT WAS IN OPERATION AT THE TIME OF INCIDENT.

TL* THE CONTACT OWNS A 2012 AUDI Q7. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF EXPLODED INDEPENDENTLY. THE COVER TO THE SUN ROOF WAS IN PLACE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AUDI NORTH HOUSTON (17815 NORTH FWY, HOUSTON, TX 77090), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

THE TRANSMISSION OIL COOLER PRESSURE LINE GOT A HOLE IN IT AND LEAKED ALL OF THE TRANSMISSION FLUID OUT. THE MECHANIC STATED THAT THERE WAS PLASTIC THAT WAS VISIBLY SEEN RUBBING AGAINST THIS METAL LINE WHICH OVER TIME WORE THE LINE DOWN SO MUCH THAT IT CREATED A HOLE ALLOWING THE FLUID TO LEAK OUT. I WAS ON THE HIGHWAY WHEN I NOTICED THE CAR NOT WANTING TO SHIFT, DOWN-SHIT ETC WHEN I FINALLY PULLED OVER NOTICED IT WAS LEAKING FROM THE FRONT OF THE CAR. ONCE THE FLUID WAS JUST ABOUT OUT THE AUDI WARNING SYSTEM FINALLY NOTIFIED ME THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. A TAD LATE IF YOU ASK ME. THE CAR WAS STARTING TO REV UP THE RPM'S THEN SUDDENLY IT WOULD SLAM INTO GEAR. I HAVE HAD THE LINE REPLACED AND NOW IT SEEMS LIKE I'M DUE FOR A NEW TRANSMISSION DUE TO ALL OF THIS. THE MECHANIC EVEN STATED HE HAS NEVER SEEN PLASTIC WEAR THROUGH METAL NOR HAVE I.. I QUESTION WHAT PATHETICALLY WEAK METAL WAS USED ON A HIGH PRESSURE LINE THAT WOULD ALLOW PLASTIC TO EVENTUALLY RUB THROUGH IT ALL. I'VE ASKED THE SHOP TO KEEP THE LINE AND TO SNAP SOME PICTURES FOR ME, SO I'M HOPING I WILL HAVE A CHANCE TO UPLOAD THESE ONCE I RECEIVE THEM.

TL* THE CONTACT OWNS A 2012 AUDI AUDI Q7. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STARTED TO SHAKE. THE CONTACT PULLED OVER, OPENED THE HOOD, CHECKED THE DIPSTICK, AND NOTICED THAT THE OIL WAS LOW. THE CONTACT STATED THAT THE OIL BURNED FAST AND HE HAD TO ADD TWO EXTRA QUARTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNIVERSITY AUDI LYNNWOOD (17315 WA-99, LYNNWOOD, WA 98037, (425) 743-7400), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,420.

TL* THE CONTACT OWNS A 2012 AUDI Q7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN SEPTEMBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE HAS A VERY STRONG GASOLINE SMELL AFTER THE VEHICLE HAS BEEN TURNED OFF. THE ODOR IS ESPECIALLY STRONG IN A CONFINED SPACE SUCH A GARAGE. THE SOURCE OF THE ODOR IS NEAR THE DRIVER SIDE REAR TIRE. LIVING IN A VERY WARM CLIMATE, I FEAR THAT A FIRE MAY BE CAUSED BY THE STRONG FUMES COMING FROM THE VEHICLE. THE DEALER STATED THAT THEY ARE AWARE OF THIS CONCERN AND ARE 90% CURTAIN THAT THE SOURCE IS THE FUEL PUMP. WHEN ASKED IF A SAFETY RECALL HAS BEEN ISSUED FOR THIS CONCERN, THEY STATED THAT NOTHING HAS BEEN REPORTED.

PULLING OUT MAKING A LEFT TURN FROM A STOP, VEHICLE SUDDENLY HESITATED, POWER TO ENGINE WAS INTERMITTENT AND JERKY, AND ACCELERATION WAS POOR TO NONE. MANY WARNING LIGHTS CAME ON (STABILITY, TIRE PRESSURE, ANTI-LOCK, ETC.). STEERING WHEEL WAS ALSO SHAKING SLIGHTLY (POWER STEERING MOTOR?). CONDITION CONTINUED FOR ABOUT A MILE WHILE VEHICLE PROCEEDED TO HOME. TURNING VEHICLE OFF AND ON RESOLVED THE PROBLEM. ON INITIAL CALL TO DEALERSHIP I WAS TOLD "THEY DO THAT SOMETIMES; YOU NEED TO TURN OFF/ON TO REBOOT SYSTEM". AFTER TAKING FOR SERVICE FOUR DAYS LATER NO ISSUES WERE FOUND OTHER THAN SOME "MISFIRING" CODES ON DATE OF EVENT. I WAS TOLD THIS WAS NOT A SITUATION THEY'VE SEEN AND NO SERVICE BULLETINS EXISTED ON THE BEHAVIOR. AS THE INITIAL PROBLEM CONTINUED UNTIL CAR WAS TURNED OFF/ON IT SEEMS LIKELY THAT THE INITIAL INFORMATION FROM THE DEALERSHIP WAS CORRECT AND THIS IS A COMPUTER CONTROL PROBLEM. WE HAVE OWNED THE CAR SINCE NEW AND NOT EXPERIENCED THIS ISSUE BEFORE. THE CAR CURRENTLY HAS ABOUT 60K MILES ON IT. FORTUNATELY THERE WERE NO INJURIES BUT A LOSS OF POWER PULLING INTO TRAFFIC IS A VERY SERIOUS FAILURE. IF THIS IS SOMETHING THAT "HAPPENS SOMETIMES AND YOU NEED TO TURN THE VEHICLE OFF/ON TO REBOOT THE COMPUTER", IT NEEDS ATTENTION AND NEEDS TO BE RECTIFIED AS A SINGLE OCCURRENCE IS ONE TOO MANY.