2019 AUDI Q7 Complaints

Both rear spring have broke with a clean break. I would not have noticed except for the piece of spring laying on my garage floor. Seems to be a known issue with Audi 2013-2019

1. Steering malfunction, yes. 2. In the course of driving on [XXX] through a mountain pass in Colorado with snow and poor driving conditions, the steering mechanism on the vehicle failed resulting in not being able to maneuver the vehicle out of the lane or off the road safely. If this happened while other vehicles were in front/behind or to the side of us, or if this would have happened in another mountain road without emergency curbing/exits - we could have easily been killed. 3. The vehicle is at the Audi Denver dealership (had to be towed) and they confirmed the code "Steering: malfunction! Please stop vehicle" that displayed on the panel. 4. No, tried to call Audi but there was a 2 hour wait to talk to someone and even then, not sure I would have reached anyone that could have helped. 5. Warning message "Steering: malfunction! Please stop vehicle" displayed with red steering wheel icon and exclamation mark. No other warning or sign of failure. This is the problem, driving at highway speed, get a steering malfunction warning, can't steer or control the vehicle - have to stop "safely". This could have been catastrophic. In any other vehicle if rack/pinon slips or power steering fluid fails, you can still manage to steer and avoid collision, this Audi under these conditions gave no such option. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Motor mount is leaking hydraulic fluid. Available for inspection. At around 69,000 miles this was found by an independent service center. Motor mount must be replaced. There was no knowledge other than vehicle shaking. No lights. It was detected by other issues and codes being ran.

I have been told that I have a fuel rail leak, which can cause a fire in the engine compartment. This is the same as NHTSA Campaign Number 19V035000, but that campaign only covers model years 2016-2018 for the Audi Q7. This same issue has surfaced with my 2019 Q7.

On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront. The fireman said the airbags deploy code was issues but the airbag never deployed, and the automatic emergency braking did not stop the car. It seemed as though the transmission was switched, but we had not touched the gas. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In the first 10K miles the motherboard had to be replaced. Then the volume dial twice. Then the fuel sensor broke and because of its placement the entire gas tank had to be replaced. Next up at 45K the Medtronic (brains of the transmission had to be replaced and then the differential was having problems and they were debating working on it. I went to sell it at 48K miles before the warranty expired and during the inspection it was noted the two engine mounts were leaking and needed to be replaced. After I sold it to an Audi dealer, different than the Audi dealer I had purchased the car from and where I had all the warranty work done, I found out the CARFAX report showed NONE of the repairs made by the original Audi dealer to the car. Seems fradulent to me by the original Audi dealership who did all the major repairs.

The auto brake suddenly braked hard and it was scary. The car reported a collision warning red light for a few seconds. Luckily, there was no car close behind me. While I was driving at about 70 miles per hour on the highway, there was no car in front of me to worry about. There was probably a car driving in the next lane. After the sudden brake, everything seemed to be back to normal. This type of sudden auto brake happened once in late 2019, on a local drive, I thought it was a falling leaf or something. But this time on the highway, there was nothing in front the car.

Filling up the tank registers only half a tank. It seems similar to this recall which wasn't for my car's year. NHTSA campaign number: 22V155

Seat belts are fraying. The seatbelt in the second row on the driver side cannot be used because it has frayed and the tear is halfway through the width of the seat belt. The same issue is developing in the 3rd row on the passenger side. Audi is trying to charge us $1700 to replace the seatbelt in the second row alone.

2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing in trunk has been my 50 lb dog). Vehicle was only 3 months out of 36 month warranty when this happened. Local Audi dealer and Audi USA failed to stand behind this repair which cost me over $2000 to fix at an independent garage. Online search noted other Audi Q7 with similar problems.