2021 AUDI Q7 Complaints

The contact owns a 2021 Audi 7. The contact stated that while operating the vehicle electrical warning messages would suddenly display. One while the wife was driving approximately 20 MPH the vehicle suddenly shut off in the middle of the road. The vehicle was later towed to the local dealer who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by the service advisor that the failed alternator was a known issue and the manufacturer had extended the warranty for the alternator and the replacement alternator was on a ten-week delay due to the high demand for the part. The manufacturer was notified of the failure. The failure mileage was 27,000.

285/40R21 I was pulling out of a parking lot onto Rt 40, a secondary, 2-lane road, at approximately 6pm. As I accelerated to approximately 30 mph, without warning I heard a loud noise and felt the pull of the right front tire. I pulled off into a gas station parking area that was nearby and was very fortunate to have avoided an accident due to the significant traffic at the time. Upon inspection, the tire had a complete and catastrophic failure of the sidewall, stranding me at that location until Audi roadside assistance transported the vehicle to our local dealer approximately an hour later.

285/40R21 At the end of a Vermont ski trip, left to return home on the morning of 3/15/23 at approximately 8am. Outside temperature was approximately 30 deg F and it was snowing. Due to partially snow-covered roadways, speeds were limited to 35-40 mph. After driving for approximately 20 minutes, the tire pressure warning indicated, followed approximately 30 seconds later by catastrophic sidewall failure and complete tire deflation. The rapid loss of tire pressure combined with the slippery road service was extremely dangerous and we were very fortunate in steering the car to a safe parking area without losing control or colliding with other nearby vehicles. Audi roadside assistance was contacted and the car was towed to a local dealer. Upon inspection, the failed tire (original OEM supplied) showed no evidence of puncture, only catastrophic failure of the sidewall. The failed tire is being held at the dealer in Rutland, VT. Because of a similar failure on 11/12/22 with another of the (4), original OEM tires, all (4) tires were replaced with Pirelli tires as it was no longer safe to continue driving on any of the original Continentals.

Electrical system malfunction causing the car to fail Steering Parking brake Vehicle lights Vehicle starting system Stabilization control

Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electric system malfunction, steering malfunction) then a few minutes later transmission failure and engine failure imminent.... attempted to move out of traffic. Luckily, I made it to the right lane before the steering shut down, then the transmission failed (stepping on the gas caused the engine to rev, but no power was delivered to the wheels), and last the car completely died. Had to have it towed to dealership. Dealership confirmed that the starter/generator failed.

My 2021 is having an issue with the starter generator. Apparently this is a issue with many Audi's

While driving the vehicle, error messages began appearing on the in-panel dashboard display. At first, a yellow/orange battery icon appeared with the message "Electrical system: malfunction! Please contact Service". Within an hour, the car experienced another electrical system malfunction (red battery icon appeared with the message "Electrical system: malfunction! Safely stop vehicle") along with a host of other error messages (Brakes: malfunction, Steering: malfunction, Parking brake: malfunction, Vehicle lights: malfunction, Stabilization control (ESC/ABS): malfunction, Drive system: malfunction, Transmission: malfunction). The car was undrive-able at this point, coasted to a stop and could not be restarted while on an active roadway. The car had to be towed to the dealership, where it still remains today. * Components or systems malfunctioned: Electrical system, brakes, steering, parking brake, vehicle lights, stabilization control (ESC/ABS), drive system, transmission. It is available at the Audi dealership service location for inspection * My safety was put in significant danger due to the car shutting down on an active roadway with no control over the vehicle. * The problem has been confirmed by the dealer. * The vehicle has been inspected by the dealership service center but not by police or insurance representatives. * Many warning lamps and messages appeared within an hour of the car becoming inoperable.

At approximately 3:15pm CST on Friday, January 13, 2023, several electrical system warnings appeared, and the vehicle stopped in the middle of the street. We were able to restart the vehicle twice, but only able to drive it about 10 feet to move it out of the middle of the street. We then had the vehicle towed to the dealership for repairs. The dealer has told us that the electrical generator failed and needs to be replaced. It should be available for inspection, if needed. No other party, such as police or insurance, has inspected the vehicle. My safety and the safety of others was put at risk, because the vehicle died in the middle of the street with little warning and could only be moved a short distance from there. Pictures of some of the warnings are attached.

Electrical failure indicator lit up. I was on my way to the dealership service center. Within 10 minutes of driving, the car completely shutdown right at a busy intersection and before an active railroad crossing. Tow truck was called by the police as the car was not starting and therefore undriveable.

Driving about 25 mph power of steering wheel was lost, steering became very hard. I stopped, no accident. Not reported yet. Messages appeared: 1. Steering: malfunction! please stop vehicle 2. Audi pre sense 3. Lane departure warning 4. Emergency assist