2017 AUDI Q7 Complaints

On Oct. 7th, 2024, our Audi Q7 2017 needed software update because the front data screen (MMI system) was rebooting frequently while driving, causing the screen to go up and down to reset itself. The Mission Viejo, CA Audi dealership updated the software. We picked up our car on Oct 24th, 2024. By the evening of Oct 24th, 2024, an error message for ‘front right-side marker light defective’ appeared on the dashboard screen when we drove under bridges, dark areas, and at night. The error message appeared with multiple loud beeps each time it appeared. At night, the message would appear every 5-10 minutes, making the car undriveable at night. The dealership suggested they would have Audi corporate perform the Audi recall campaign 97CB – NHTSA campaign ID 16V642000. With the holidays, time dragged on. The update was finally attempted 1/7/25-1/8/25. The dealership said the update failed and suggested I either buy a new light ($4895) or contact a tune-shop to turn-off the front side markers via coding/programming, thus reducing my safety and augmenting the factory software by an outside vendor. Once the MMI software system was updated, it caused the front marker light coding to malfunction. After more research in the last few weeks, the front marker light (NHTSA campaign ID 16V642000) is a much broader issue than a light not working and still resides with Audi Q7 2017 this many years later.

"Front left side marker light failure" notification. Appears to be a common issue with 2017 Audi Q7's as there was a recall with limited vin support. Audi Recall Campaign Number 97CB NHTSA Campaign ID 16V642000

Front right side marker light defective error shows up on console. No fix available but Audi seems to be aware of the issue but not willing to fix. Many 2017 Q7's seem to have the same problem.

Front left side marker defective fault code. Same issue was part of an existing recall but did not include this VIN. Fault first occurred on January 3rd, 2025. Was taken to Audi dealer who assessed there was in fact an error code in effect. The result is a $6,200 replacement of the entire left headlight. Related recall: Manufacturer's Report Date: September 06, 2016 NHTSA Campaign ID Number: 16V-642 16V642000 Manufacturer Campaign Number: 97CB Component: ELECTRICAL SYSTEM:SOFTWARE Potential Number of Units Affected: 79,895

2017 Audi Q7 with approximately 112K miles consuming oil at a rate of approximately 1qt per 500-700 miles. Misfire occurred on highway and then cleared overnight. Took to dealer and had them swap all coil packs and spark plugs. Approximately 500 miles later, multiple misfires in cylinders 3,5, and 6 and loss of compression while driving on highway at 70 mph. Vehicle taken to dealership where they completed diagnostics. 0 psi compression in cylinder 6, damaged cylinder walls, and broken valve. Cost of repair estimated at $25K.

"Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles. I bought the car used in 2020 with approx 35k miles on it. At about 55k miles, I began getting a warning on the dash that says “front (left/right) side marker light defective. see owners manual.” It began with the left light only. I had the car inspected at an independent repair shop and there were no issues with the light. They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls. I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k. I refused, and dealt with the warning. At about 75k miles, the right side has started coming on as well. I had it checked with the repair shop, and confirmed the light is working. My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN’s. The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether. This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle. Thank you.

2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.

Engine malfunctioned with 126,292 miles on it after always servicing it at dealer. Diagnosis was "broken valve". This was after communicating with dealer regarding excessive oil consumption and "drive system malfunction". Dealer repaired spark plugs.

Light comes on dash when you cut in lights only that says Front side marker light defective All lights work can’t sell or trade with out repairs that dealer wonts $8000 for a car that’s not worth that was a old recall for this problem still exist Please help