2019 AUDI Q8 Complaints

The contact owns a 2019 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving at an undisclosed speed and then stopping at a traffic light, the vehicle stalled. The contact stated that he restarted the vehicle several times however, the failure recurred several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,700. VIN tool confirms parts not available.

Rear middle light (brake) bar that attaches to the rear trunk cracks repeatedly. Has been replaced twice by Audi Indianapolis under warranty. Third middle brake light has curing issue with plastic that causes light to crack on its own. Part has been sent back to Audi for inspection on the first replacement ; however, even the second replacement has now begun to crack. In time this will affect the middle brake light from functioning. 2019 Audi Q8 current mileage ~7000 miles.

I was driving yesterday on a highway and the car completely shut down. Got stranded in the left lane with 4 kids in the car - could have been killed. I had previously brought the car into the dealer for a fuel pump related issue. Apparently there is a recall but they don't even have the part to fix it.

1.STEERING WHEEL MALFUNCTION: sudden loss of steering control increases risk of crashing. Steering wheel now feels more loose. Issue is listed under recalls for 2019 Audi Q8 SUV's. Yellow warning light (triangle with exclamation point), Loud " dinging" alert. Appeared 10/13/2022. 2. CENTRAL LOCK MALFUNCTION: randomly unable to lock or secure vehicle. Vehicle & belongings open to public theft & damage. Central lock malfunction message appears on dash. Appeared 10/12/2022.

I purchased a used 2019 Audi Q8 Prestige Plus, with Sportline Pkg on 9/7/21. Car had approx. 18,500 miles. The car attempts to shut off when deaccelerating at any speed below 3000 rpm. There is also a significant throttle delay between the time you push the gas pedal and when the engine responds. To be clear the car is in Dynamic mode and the Start/Stop mode is deactivated. It appears that under certain conditions the car is trying to determine if it should shut down or continue running. The Audi 37M6 update has been performed on my car which was supposed to correct the problem. The Audi Knoxville Shop Foreman drove the car and experienced the problem, contacted Audi Technical Assistance center (case# HS-822562) and was told that the car had the latest software correction. The Shop Foreman wanted to erase the transmission clutch adaptations to see if the car could relearn the shift process but was advised by Audi Technical Assistance not to erase the transmission clutch adaptations and would not allow the Shop Foreman access to the car software in an effort to diagnose the problem. Note: there was a class action lawsuit in May 2020 for this problem that was dismissed because the car manual states the car can experience a delay when restarting from the Start/Stop mode. However, my issue occurs when the Start/Stop system is turned off. There is no continuous throttle response below 3000 rpm with the Start/Stop system turned off. I was given a 2021 Q7 with a 2.0 as a loaner car while my Q8 was in service and I did not experience any of the issues I have with my Q8. I was advised by my dealership to also write a letter to Audi USA as the dealership acknowledges there is a major problem and they want to try fix the issue but will not be given access to the car software to troubleshoot the issue. This is a dangerous problem.

The auto start/stop feature of this vehicle is horrible, on several occasions I've almost gotten into an accident turning at an intersection. The engine loses power for 2-3 seconds despite pushing the gas pedal all the way down. I've also scared pedestrians at cross walks on several occasions when the vehicle is at a full stop but then suddenly lunges forward at them. The sensors on this vehicle are also very faulty. The ones that are supposed to open the rear hatch do not work despite me waving my feet and hands under them for several seconds at a time. The key fob also doesn't open the rear hatch like it's supposed to. And the sensors to detect objects around the perimeter go off all the time without any apparent reason. I've had the vehicle in for multiple service visits and none of these issues have been resolved.

The contact owns a 2019 Audi Q8. The contact stated that while attempting to exit the vehicle by pulling the interior door handles, the doors would not immediately open. The failure had occurred on the front driver and passenger side doors along with the rear passenger door. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 16,000.

The spare tire is stored deflated and must be inflated for use. The factory tire pump overloads the circuit and blows a fuse. For all practical purposes, my vehicle was shipped without a spare tire which is a significant safety and security issue. This failure has occurred twice during roadside emergencies (loss of tire pressure). My dealer technician confirmed and recreated the circuit overload but offered no 'fix'. There are reports in online forums of similar experiences and the 'fix' appears to be replacement of the factory tire pump. My dealer has not been cooperative / timely with this proposed 'fix'.

I'M VERY UPSET WITH NHTSA AND AUDI. I SUBMITTED A COMPLAINT WITH NHTSA ON 10/22/20 AND THE COMPLAINT NUMBER IS 11365744. AGAIN AS STATED IN MY COMPLAINT THIS IS AN ACTUAL SAFETY ISSUE. I THEN TOOK THE VEHICLE INTO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. WELL IT TURNS OUT THAT THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD A NUMBER OF COMPLAINTS JUST LIKE MINE. IT ALSO TURNS OUT THAT AUDI HAS A FIX FOR THE PROBLEM. THE FIX IS A SOFTWARE UPDATE 37M6. I'M GLAD THE ISSUE HAS BEEN FIXED ON MY VEHICLE BUT THE REAL ISSUE IS THAT NHTSA AND AUDI ARE AWARE OF THIS FIX BUT BOTH OF THESE ENTITIES ARE NOT REQUIRING THE FIX TO BE MADE VIA A GOV'T ISSUED RECALL. AUDI CALLS THIS FIX A "CAMPAIGN". AUDI IS AVOIDING THE STANDARD PRACTICES OF NHTSA BY REFERRING TO THIS PROBLEM AND FIX AS A CAMPAIGN WHICH IS OUTSIDE OF THE NORMAL TECHNICAL SERVICE BULLETIN AND SAFETY RECALL PROCESS. HAS NO ONE AT NHTSA OR AUDI LEARNED THE LESSONS OF THE GM DEBACLE WITH THE IGNITION SWITCH. THIS COVER UP BY NHTSA/DOT AND AUDI IS A COMPLETE AN UTTER DISGRACE. TO ALLOW AUDI TO OPERATE OUTSIDE OF THE NHTSA SYSTEM IS A COMPLETE FAILURE. NHTSA NEEDS TO MANDATE AUDI ISSUE A SAFETY RECALL ASAP!

OUR A8 HAS ISSUES WITH LAG TIME WHEN ACCELERATING FROM A STOP OR A SLOW SPEED OF LESS THEN 10 MPH. THE VEHICLE SEEMS TO STOP RUNNING PRIOR TO A FULL STOP AND IF THE ACCELERATOR IS DEPRESSED NOTHING HAPPENS FOR ABOUT 5 SECONDS. THIS IS EXTREMELY DANGEROUS AND LEAVES US AT RISK OF BEING INJURED OR KILLED. THIS ISSUE STARTED JUST A FEW MONTHS AFTER PURCHASE AND HAS GOTTEN CONTINUALLY WORSE. WE HAVE ALSO ENCOUNTERED THIS ISSUE EVEN AFTER A FULL STOP AND THEN TRYING TO ACCELERATE FROM A FULL STOP. IT HAS EVEN HAPPENED WHEN DRIVING ON AN INTERSTATE HIGHWAY WHEN TRYING TO PASS ANOTHER VEHICLE. THE DELAY IN ACCELERATION IS VERY DISCONCERTING AND DANGEROUS TO SAY THE LEAST.*DT*JB