AUDI Complaints

I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to NHTSA to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (NHTSA campaign ID 16V642000).

Sudden Unintended Acceleration occurred when turning vehicle onto a roadway from a standing stop at an intersection. It occurred at night, [XXX] at the [XXX] . The vehicle was headed west on [XXX] turning from the far left lane while stopped at the intersection of [XXX] and [XXX] when the vehicle suddenly accelerated at a high rate of speed. The car eventually came to a stop when applying firm steady braking. There was no adaptive cruise control turned on when the event occurred. There was driver assistance activated for lane control. The car reached a speed of 60mph in a very short amount of time while heading west on [XXX] There were other vehicles on the roadway at this time, [XXX].. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10

Brakes do not work when there is a precipitation. You need to press the brake 3 times before you can feel the brakes engage. This occurs anytime it rains or snows for the entire time we’ve owned the car and Audi refuses to acknowledge the complaint

Component/System That Failed: The airbag system failed to deploy during a frontal collision. The vehicle’s front driver and passenger airbags did not activate at the time of impact. The airbag system is still present in the vehicle and is available for inspection upon request. ? Safety Risk: The failure of the airbags to deploy during a significant front-end collision put my safety and the safety of my passengers at serious risk. The impact was forceful enough to cause frame displacement and over $11,000 in structural damage, rendering the vehicle inoperable. Had the collision occurred at a slightly higher speed or involved another passenger vehicle, the lack of airbag protection could have resulted in serious injury or death. ? Reproduced or Confirmed by a Dealer or Service Center: The issue has not been reproduced, as it occurred during a single collision event. However, an independent body shop has confirmed structural frame damage, and Audi of America was provided photos, repair estimates, and the official police report. Audi reviewed the case but denied the claim, stating the crash “did not meet the deceleration threshold” for deployment — despite the vehicle being disabled in the crash. ? Inspected By: •Police: Yes – an official California Highway Patrol report was filed (Report #231220583). •Insurance Representative: Yes – damage was assessed and repairs partially initiated. •Manufacturer: Yes – Audi of America reviewed photos and documentation submitted by me but declined further inspection. •Independent Service Center: Yes – initial damage assessment and frame displacement confirmed. ? Warning Lamps or Symptoms: There were no warning lights or malfunction indicators related to the airbag system before the collision. The vehicle was operating normally at the time of the incident. Post-incident, the airbags never deployed and no system alerts were generated.

I am reporting a recurring fuel system defect affecting my Audi Q3, consistent with Safety Recall 20YF – Suction Jet Pump. The problem began as difficulty refueling and now mirrors an identical issue I experienced with a previous Audi A3, which ultimately leaked fuel severely both while driving and when parked. That incident put me and my passengers in danger and caused breathing difficulties from fumes. The Q3 now shows the same early signs — gas pump shutoff, failed refueling attempts, and multiple $200 credit card holds at stations without fuel entering the tank. Audi replaced the tank in 2024, but the issue returned. This is not an ordinary maintenance issue — it is a serious safety hazard. Audi’s solution has been to keep replacing the part, while denying a vehicle replacement or compensation. They redirected me to BBB, but I felt it was necessary to report this publicly. If the gas leak recurs, it could lead to fire or poisoning. The fuel system should not fail like this, and I want to ensure no one else faces this danger. If anything happens to me as a result, I will pursue further legal action.

The MMI (infotainment screen) constantly reboots every 10 minutes or so while driving, requiring me to re log back in in order to use maps or music or calls or backup cameras.

While driving my 2020 Audi S6, the vehicle suddenly lost power and completely shut off in the middle of the road without warning. There were no warning lights or messages beforehand. I was unable to accelerate or steer out of the way, which created a major crash risk for myself and other drivers. I had to have the vehicle towed to Audi of Riverside for diagnosis and repair. The dealership confirmed the issue was related to Recall 22V861 (Gateway Control Module). I was never notified by Audi of this open safety recall prior to the incident. The problem was immediately confirmed by the dealership, and the vehicle has been in the shop since September 2024 — now over eight months — with no ETA on parts from Audi and no resolution. During this time, Audi has not provided a loaner vehicle or rental support. I’ve continued to pay my monthly car note for a car I cannot use and have spent hundreds of dollars per month on Uber and alternate transportation to get to work. Audi issued a $3,000 goodwill check, but that does not begin to cover my actual out-of-pocket costs. I also previously requested a vehicle buyback, which was denied. This is a serious safety defect that caused a dangerous on-road failure, and the manufacturer has failed to provide a timely or adequate remedy. The issue has been confirmed by the dealership, and the vehicle is still not repaired or returned to me. I’m requesting immediate investigation and enforcement regarding this unresolved recall and the unreasonable delay in resolution.

The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering column lock module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

The MMI screen ( infotainment system on dash) frequently turns off while driving. The system requires several minutes to reboot each time. During the reboot process, the backup camera and safety sensors do not work. Additionally, many other features do not work during the reboot Apple Car Play, Phone, Navigation, Radio and Garage Door Opener. The issue started in February 2025 and has persisted during each use of the car thereafter. The reboot will typically occur every few minutes while the car is on.