AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 AUDI Q5 E- Pleasanton, CA
A transmission malfunction message displayed and vehicle lost power. This happened when ascending a hill.
Source: NHTSA WEB SITE -
2024 AUDI Q4 E-TRON- Atlanta, GA
The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 AUDI A8- Saint Paul, IN
The contact owns a 2009 Audi A8. The contact stated that while driving at an undisclosed speed, the sunroof glass detached from the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the sunroof glass frame had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 133,878.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 AUDI Q5- Blacklick, OH
The contact owns a 2014 Audi Q5. The contact stated that while driving 60 MPH, the vehicle briefly lost motive power and the vehicle stalled. The contact was able to coast to the side of the road. No warning light was illuminated. The vehicle was towed to the daughter's residence. The contact stated that weeks before the failure, while the vehicle was being serviced at the dealer, it was determined that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the first failure. The failure mileage was 72,919.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 AUDI Q5- Raleigh, NC
WATER SEEPED INTO COMFORT CONTROL MODULE VIA BLOCKED SUNROOF DRAIN HOSES AND DAMAGED ELECTRICAL. THERE WAS A RECALL FOR THE SAME ISSUE REGADING THE GATEWAY CONTROL MODULE WHICH ALLOWS SHOPS TO ADD A PROTECTIVE COVER. THIS SAME RECALL NEEDS TO BE ON THE COMFORT CONTROL MODULE SINCE THE WAY THEY DESIGNED THE SUNROOF DRAINS ALLOWS FOR WATER TO SEEP INTO THE CC MODULE. THIS IS A RIDICULOUS DESIGN THAT REQUIRES A 11K DOLLAR REPAIR FOR CUSTOMERS.
Source: NHTSA WEB SITE -
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2019 AUDI Q3- Bossier City, LA
The contact owns a 2019 Audi Q3. The contact stated that on several occasions while driving while it was raining, the contact felt water dripping on her. The contact stated had observed water dripping from the sunroof panel in three places to the gear shift, and the passenger’s and driver’s seats and the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q7- Auburn, AL
There is a recall for my issue from Audi 90VC. The “remedy” is a software update that a previous dealer and Audi field techs say willl not fix my issue. It’s a hardware issue. The remedy provided for the recall is a facade and doesn’t fix the root cause of the issue. I’m one that actually have the symptoms of the cockpit failed (completely blank screen) but yet Audi is telling me I have to pay to have this safety recall/issue fixed.
Source: NHTSA WEB SITE -
2019 AUDI E-TRON- Sacramento, CA
The contact owns a 2019 Audi E-Tron. The contact stated while the vehicle was parked, the contact attempted to charge the vehicle and the high voltage battery overheated. The contact attempted to unplug the charger and got shocked; however, no medical attention was sought. No warning lights were illuminated. The vehicle remained at the residence. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V867000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q8- Federal Heights, CO
On April 2, 2025, while driving on Interstate 25, my 2021 Audi Q8 Premium Plus experienced a catastrophic engine and electrical failure. This included the generator system failing, which resulted in a complete loss of power, disabling all active safety systems (including electronic stability control, braking assist, and lane monitoring), as well as basic driving capabilities such as acceleration and steering responsiveness. The incident occurred without prior warning or diagnostic alerts, and the vehicle became immobile on the highway. The situation posed a serious safety hazard to both myself and surrounding drivers. The vehicle had an unresolved generator recall, which Audi later confirmed and completed after the incident. This event raises significant concerns regarding system reliability and pre-failure alert mechanisms in the Q8 platform.
Source: NHTSA WEB SITE -
2016 AUDI Q5- Port Orange, FL
Vehicle: 2016 Audi Q5 2.0 Premium Plus Date of Incident: March 31, 2025 I was in a front-end collision at approximately 20–25 mph when I struck a concrete pole. The impact was hard enough to severely damage the vehicle—the pole intruded deep into the engine bay, fluids leaked, and the front end was totaled. Despite this, none of the airbags deployed. As a result, I sustained multiple injuries: Severe bruising across my chest and stomach from the seatbelt A head injury and forehead swelling from hitting the steering wheel Persistent pain in my neck, chest, and abdominal area since the accident I have photo evidence of the injuries and damage, and family members who witnessed my condition via FaceTime shortly after the crash. I have checked both the NHTSA and Audi recall databases using my VIN, and there are no open recalls listed for this vehicle. I was never notified of any safety concerns or service requirements regarding the airbags. This is extremely concerning and I believe the airbag system may have failed in a situation where it was clearly needed. Please investigate this issue, as it poses a serious risk to driver safety.
Source: NHTSA WEB SITE