AUDI Complaints

At approximately 67,000 miles there was a loud bang and the passenger side rear coil spring was broken.

•Component/System Failed: Front left marker light; available for inspection upon request. •Safety Risk: Reduced visibility to other drivers, especially at night or in low-light conditions, increasing the risk of a collision. •Reproduction/Confirmation: Confirmed by Audi, but not covered under an existing recall. •Warning Signs/Symptoms: Dash light reads "Front left marker light defective" ; first noticed on during a routine exterior light check. MANY VEHICLES NOT INCLUDED IN THIS RECALL: NHTSA Campaign Number: 16V642000 Manufacturer Volkswagen Group of America, Inc. Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING Potential Number of Units Affected 79,895 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Remedy Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while charging the vehicle, the contact noticed that the charging outlet was burned and melted, and the juice box, the plug, and the charging cable had melted, nearly causing the contact's residence to catch on fire. The vehicle was taken to the dealer, where the onboard diagnostic software was installed on the vehicle and an unknown kit was replaced as an interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000. VIN tool confirms parts not available.

In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you

I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety

When at highway speed, the vehicle veered hard to the left without any driver input, causing the car to cross several lanes of traffic and hit a concrete divider at ~65mph. The driver fractured her back, and one of three children in the car experienced injury. The vehicle was declared a total loss by insurance. The driver (my wife) indicated that a similar incident happened at low speed in a parking lot, but it resolved after shut down and restart of the engine. It is my understanding that the vehicle is currently either at or on the way to a Copart lot.

02/04/2025 after work I was driving on local street in rush hours, suddenly the display panel popped out the warning message: Steering: malfunction! Please stop vehicle. Then I found out the wheel couldn't turn right or left any more. I turned on the emergency light immediately and moved my vehicle close to curb pending tow truck. Luckily it was raining evening, traffic was slow at 15~20 MPH, this incident didn't cause crash or injury but blocking the traffic more then one hour for the tow truck. If it happened on highway, I couldn't imagine what the serious fatal accident would be... After the Audi tech inspected, it was the electrical steering failed / the internal control died out--a defective parts.

Sunroof leaks into the car in rear shorting out subwoofer and components apparently the drain tubes are not secure and separate many complaints on this issue should be a recall no warnings just tons of moisture

Daytime running light safety hazard led not working Tbone accident in waiting yes yes yes Dash warning light malfunction the internet is overwhelmed with complaints on these AUDI s

NHTSA Recall ID: 24T009 Continental Claim Number: [XXX] While driving on the highway from Lake Tahoe to Los Angeles with my family in the car, the front passenger-side tire unexpectedly exploded. The entire tread detached from the tire, causing damage to the right side of the vehicle as it separated. Prior to the incident, the car had undergone an inspection at an official Audi dealership, which included a tire inspection and alignment. No issues were identified at that time. The incident occurred in September 2024. The weather was extremely hot in the desert, so I was closely monitoring the tire pressure through the vehicle’s sensors. No abnormalities were detected before the sudden explosion. Fortunately, I was able to safely maneuver the vehicle off the highway despite the shock of the situation. It took several months for the Audi Pacific Service Center to replace the tires and send them to Continental for analysis. Continental has since denied reimbursement for the vehicle repairs, providing only a general report stating that the failure was unrelated to the recall. On [XXX] I requested a more detailed analysis, including a comprehensive report with supporting images and videos. Continental indicated a one-week turnaround, but as of February 6, 2025, I have not received any further information. The Important Safety Recall notice I received explicitly states that the affected tires may develop belt edge separation due to excessive flexing in the tread shoulder, leading to potential tread/belt loss. This description aligns precisely with the failure I experienced. However, Continental has not provided any evidence or a substantive explanation as to why my case does not fall within the scope of the recall. Given the circumstances and the clear similarities between my experience and the recall description, I am requesting reimbursement for the repair costs resulting from this incident. My car is still not safe to drive because of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F