AUDI Complaints

I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed

Wheel arch on the front passenger side flew off on the highway. There was no visible issues that the piece was loose as it’s been on the car securely for 45k miles.

The contact owns a 2022 Audi E-Tron. The contact stated while driving at an undisclosed speed, the rotors were pulsating and shaking. The contact stated while driving 65 MPH, unknown sensors engaged without an object or vehicle nearby. The contact had set the system to the lowest sensitivity. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front rotors were worn. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle had not been driven properly and was a maintenance issue. The manufacturer was contacted and opened a case. The approximate failure mileage was 15,000.

A very distracting warning about an issue with a front left side marker keeps popping up - on some rides multiple times in a minute! - and the only way to address it is, according to the dealership, to pay almost $7,000 to replace the entire headlamp assembly. It’s so distracting I do not permit the new teenage driver in our family to drive the car because I do not think it is safe. The visual is alarming and appears in the display immediately behind the steering wheel, so it is distracting. I think it makes a Ping! noise too, each time it appears. The car passed inspection because the light still works, there seems to be some other problem deep in the assembly that is causing the distracting warning. Given the cost and the safety issue from the distraction, I was surprised there is not a recall on this. So, I am reporting it now. Here is the information the dealership provided with the estimate: IMMEDIATE ATTENTION UPON INSPECTION AND DIAGNOSING FOUND LEFT HEADLAMP ASSEMBLY IS DEFECTIVE 450TU FOR HEADLAMP REPLACEMENT 350 TU FOR FRONT CAMERA CALIBRATION REPLACE HEADLAMP ASSEMBLY IS 6,973.89

The last month I’ve been having issues with the transmission. It’s been cutting out on me, giving me warnings and causing me to stall in the middle of the road, and when I do manage to get it back on it, jerks to the point where I could crash into someone in front of me. I’ve lost power while driving three times already. I also get warnings that my lane assistance is not working and that my forward collision warning is not working. I wasn’t able to get pictures, but I can definitely get pictures next time cause I know it’s gonna happen again. I’m very positive if they did a diagnostics that the diagnostics would let them know when the engine started acting up as today (12/18/24) around 9:30 am, it happened again, on my way to a doctors appointment … but it started on November 28th, was the first time it started happening. This is SO DANGEROUS

The contact owns a 2001 Audi TT. The contact stated while driving approximately 40 MPH and following a slight left curve in the road, the rear end of the vehicle was drifting to the left and to the right violently. The contact had difficulty regaining control of the vehicle. The contact stated no warning light was illuminated. The contact stated that before the loss of control there was an abnormal sound like metal striking the ground from the rear of the vehicle. The contact stated slowed the vehicle and was able to drive back to the residence. The contact stated that he observed that the rear driver's side tire was leaning into the wheel well at an angle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. Additionally, the contact stated that prior to the failure, the check brake warning, electronic stability control, and the air bag warning lights were illuminated. The contact depressed the brake pedal, and the pedal was soft and spongy. The contact refilled the brake reservoir, and the brake warning light turned off; however, the brake warning light illuminated again. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the rear suspension failure to NHTSA Campaign Number: 01V325000 (Suspension). The failure mileage was approximately 144,000.

As I was coasting into a parking space perpendicular to a curb, sidewalk, and store fronts, about a foot from the curb, the engine ROARED and rapidly accelerated. I removed my foot from the pedal and crashed into a pole supporting the canopy over the sidewalk. The impact was so great that the airbags deployed and the car bounced back onto the parking lot. Several lights on the dash illuminated while this happened and I definitely saw "Electrical Malfunction". The only way I could think to turn the engine off was to force the door open. My cat was in her hard sided carrier on the front passenger seat and the impact and air bags broke the carrier and she was ejected. Clearly the Pre-Sense Front collision warning/avoidance system did not function properly during this unintended acceleration. I am convinced that had there not been a sturdy pole directly in front of the parking space, the car would have continued to accelerate and crashed into the storefront of the restaurant directly ahead - and MANY people could have been injured or worse. The "Electrical Malfunction" light had illuminated several months earlier when starting up after being parked for a short time but when I drove the few miles home and turned it off, then on again, it did not illuminate so I forgot to report this to the dealership. This car had been returned to the dealer several times during the two years I have owned it for several recalls, an unresolved air conditioner warning light, and a "known" problem with the brakes getting locked up after getting wet.

Subject: Formal Complaint Regarding Defective Arnott Front Air Strut To Whom It May Concern, I am writing to formally report a significant safety concern regarding a defective Arnott FL front air strut purchased via RockAuto for my 2016 Audi S6 (VIN: [XXX] ). The air strut failed within five days of professional installation. This failure compromised the safety and functionality of my vehicle's suspension system, potentially risking further damage and endangering passengers. I was forced to drive the vehicle briefly in this compromised state to arrange for reinstallation, creating an additional safety hazard. Details of the issue: Product: Arnott FL Front Air Strut (purchased via RockAuto). Professional Installation Dates: October 25, 2024, and reinstallation due to failure on November 27, 2024. Failure Description: The air strut lost functionality within five days of installation, causing a significant drop in vehicle height and inability to maintain proper suspension. This defect demonstrates a failure of Arnott’s quality control and has left me concerned about the safety of their products, particularly when they play a critical role in vehicle performance and passenger safety. I am requesting that NHTSA investigate this matter to ensure no systemic issues with Arnott's products compromise the safety of other drivers. I have attached supporting documentation, including invoices for installation, reinstallation, and further details on the defective part. Thank you for your attention to this urgent safety matter. I look forward to your acknowledgment and any updates regarding this investigation. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Audi Q7. The contact stated that the MIL warning light was illuminated. There was a yellow warning light illuminated with a message to take the vehicle to the dealer displayed. While the contact’s wife was driving at an undisclosed speed and approaching an intersection, the yellow warning light turned red. The contact stated that the vehicle suddenly independently skidded to a screeching stop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

I am reaching out to raise a serious safety concern regarding the Audi Pre Sense feature in 2023 Audi models. This feature has caused sudden, unexpected braking on both freeways and internal roads, creating a significant hazard for drivers and passengers. There appears to be no permanent way to disable this feature, and its malfunction poses a critical risk of causing accidents rather than preventing them. I urge the NHTSA to investigate this issue and ensure that manufacturers provide a safe and reliable solution, including an option to disable the feature if needed.