AUDI Complaints

Driving on May 20, 2026 near my home in Florida, power steering assist failed suddenly making it very difficult to steer. Red light on dashboard lit up indicating steering failure. According to a search of the NHTSA records, this is a known issue with these cars. (NHTSA Campaign 15V452000, Audi Action Code 48M1. If I had been on a highway or busy street, the sudden failure would have likely caused an accident. The car was towed to Windemere Automotive in Naples, Florida. The steering rack was defective and replaced, at a cost of $4700. Letter written to Audi of America, INC about this incident. I received no response. This event occurred with no warning, an no previous hint of a steering problem.

I wrote Audi to request escalation of an unresolved issue involving my 2018 Audi Q5, related to Safety Recall 90S9 (NHTSA Campaign 21V947000) for the gateway control module. Summary of the issue: My vehicle recently experienced a complete gateway control module failure due to water intrusion. I lost steering and brake assist warnings while driving, and the vehicle would not restart after being pulled over safely. It was towed first to the nearest Audi mechanic who diagnosed the issue as Recall 90S9. We then contacted Audi Memphis for inspection by them since it was a recall issues and paid a 2nd towing charge. Audi Memphis (owned by Gossett Motor Cars) said they could not do anything until they looked at the car. I have since obtained a copy of the original repair order from when Recall 90S9 was performed on my vehicle. The vehicle at the time of recall repair was owned by my Mother. The recall requires two remedies: (1) installation of a protective cover over the gateway control module, and (2) sealing of an underbody seam on vehicles produced before September 2021. The repair order shows a technician comment reading "INSF" next to the seam sealant line item, which indicates the sealant application was noted as insufficient at the time of the original recall service. Despite this documentation, and despite towing my vehicle in specifically for a 2nd inspection, Audi Memphis has stated they have no findings and no liability for the current failure. Given that: • My vehicle is included in the affected range for Recall 90S9, • The original repair order appears to document an incomplete or insufficient sealant application, and • Audi's own 90S9 technical bulletin states that damages resulting from improper repair or failure to follow the work instructions are the dealer's responsibility, I am requesting that this case be escalated for review. The current gateway control module repair be repaired at no cost to me. I currently have no working vehicle.

My 2025 Audi A3 has been experiencing severe and recurring 'phantom braking' issues, where the vehicle violently and unexpectedly engages the emergency braking system without any obstacles present. This poses an immediate, life-threatening risk of being rear-ended at high speeds. Despite formally notifying Volkswagen Group of America via certified mail in May 2026, the vehicle has not been successfully repaired. The situation escalated on July 4, 2026, when the vehicle suffered a complete breakdown during operation and had to be towed to Audi Sugar Land, where it remains out of service. The manufacturer is refusing to repurchase this unsafe vehicle.

The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!

Oil consumption is extremely high this vehicle burns way to much oil in short amount of time. Oil has to be added every 300 to 400 miles and there are no leaks present

On July 4, 2026 in the early evening, I was driving in the HOV lane of the freeway when the engine abruptly lost power. There was a warning light that came onto the dashboard but I did not see what it said as I was solely concerned about moving safely off to the shoulder in moderate traffic. Once I pulled to the shoulder, I restarted the vehicle and was able to drive home safely. What put my wife and I in great danger was the vehicle losing power without warning when driving on the freeway and having to navigate safely to the shoulder in traffic without having acceleration power. I took the vehicle into the Audi Ontario dealer on July 6 for a rearview camera recall notice and to address the engine problem. I did not drive the vehicle after the July 4 incident but the loss of power did not happen again after I restarted the engine nor when I drove it to the dealer on July 6. The dealer notified me the next day that they could not recreate the engine problem and that the engine automatically turns off after coming to a stop. I explained I had not come to a stop, that I was driving at about 80 MPH with both hands on the steering wheel. I asked about what trouble codes they found and if I could have a print out since this was a safety concern and the vehicle only has 1,500 miles on it. The loss of propulsion was not the auto turn off when coming to a stop. They kept the vehicle for further review and I have not heard back as of July 14. I called to make inquiry and they are supposed to call me back. My concern is not only for me, but also for anyone that has this vehicle year, make, and model - the next person may not be so lucky to navigate to safety if it happens to them.

Opened passenger door, then closed it. Door would not latch and could not be closed or secured despite numerous attempts. Had to tie door shut via interior to safely get vehicle to repair shop. No warning or error lights came on besides door ajar warning. The handles and locking mechanism on this q8 etron have already failed and been replaced numerous times.

My gas tank started to leak while I was driving putting the my safety and the safety of my entire family at risk. This is know major recall 20Z8 that Audi has never got to fix properly. The recall remedy demonstrably did not prevent the failure it was issued for. This is an active fuel leak with fire risk. I'm requesting Audi cover this repair.

The contact owns a 2019 Audi A7. The contact stated that while driving approximately 25-27 MPH, the vehicle stalled in the middle of the road. Several unknown warning lights were illuminated, and the message "Engine Malfunction" was displayed. The vehicle then restarted independently, but the message remained displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The right rear passenger heated seat in my 2018 Audi Q7 overheated and burned through the leather and foam. Fortunately, my disabled [XXX] daughter, who normally sits in that seat, was not in the vehicle at the time. The failure occurred without warning and during normal use. This defect presents a serious safety risk and could have caused injury or fire. Request: Please investigate this issue in the 2018 Audi Q7 rear heated seats and determine whether a recall or repair campaign is necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)