AUDI Complaints

Water pump started leaking at 55K miles resulting in low coolant level. Vehicle was inspected by the dealer and confirmed that replacement is required.

Both rear coil springs snapped, broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. From online search, there seems to be a high number of Audi Q5's and Q7's from 2017 model year with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.

Steering Defective - Do Not Drive Vehicle warning on cluster. Almost impossible to turn steering wheel. Thank goodness did not happen at highway speed. Only 50k miles. YMM not one in the extended warranty that was offered by Audi with this issue. Needed $4k whole new steering rack assembly which was on its 8th revision. Other mult posts with same issue. Audi should expand their help with this issue. Dealership that fixed it was top notch.

On 1/18/23, I was driving my 2022 E-tron on a roadway that had no center lane markings. I had my seatbelt and cruise control on. I was traveling at 34mph straight on the right side of the roadway. Suddenly, and without warning, my car took control, drove off the road to the right, and crashed into a tree. I suffered severe injuries, including but not limited to, loss of consciousness, concussion with vertigo, vision problems, neck, back, left arm/hand, and left leg injuries. I continue to suffer from my injuries to this day.

The left front marker light is not working and a warning shows up on the dashboard. It's a safety issue as the vehicle may be less visible at night, increasing the risk of a crash. I took my vehicle to an Audi dealership. The person helping me knew immediately what the issue was as he has seen it many times. When I looked up the issue online, I saw many other Audi owners (not only Q7 either) have the same issue of a side maker light not illuminating. I also saw that there was a recall for side marker lights, however, it seems my VIN was not included in the recall. Audi should be responsible for fixing this known issue that occurs in many of its cars. The dealership told me it would be $5K-$6K to replace the small light bulb! Truly outrageous!

The Audi Q5 was new in 2015 and I am the original owner. The vehicle has 135,600 miles on it. During an oil change visit to my repair shop, they informed me of significant rust corrosion to the subframe. My Audi dealer in Chantilly acknowledged that subframe rust was a design flaw on model years 2014, 2015, and 2016. Audi will not cover this under their 12 Year Rust Corrosion Perforation warranty. I believe this to be a significant safety hazard to the owners and their families who are still driving their Q5 without knowledge of the impending disaster. Impending disaster could be a subframe collapse at highway speed.

Motor mounts leaking, car at only 45K miles Audi dealer indicates fix will be ~$3,200 Many posts online (AudiWorld discussion forums, etc.) - many drivers encountering issue at even fewer mileage Concerning that there was no warning on vehicle

Driving at 70 mph car lost power to wheels and coasted to stop. No response from accelerator. Battery was charged about 60%

Car was left outside for two weeks while we were gone on a trip. When we returned and attempted to start the car numerous warning lights went off related to turn signals, tail lights, engine ignition, key recognition, etc. We were able to drive the car home but the turn signals and tail lights were malfunctioning and the engine would lose power unexpectedly. Upon researching on AudiWorld Forums I came to learn I should check to see if there was any moisture in certain areas, including the rear fuse box area at the rear of the car. I checked that location and found many inches of water in the fusebox!!! I learned that MANY, MANY people with q5s have had the same problem which is RAINWATER ENTERING THE VEHICLES ELECTRICAL SYSTEM DUE TO NON-OPERABLE SUNROOF DRAIN PORTS. Yes, I searched and found an unrelated recall 90s9 but the dealer said this was not the issue, the issue is non-operable sunroof drains and the repair cost is $8,000. Having no idea of the danger I was placing my family in by driving this vehicle while its electrical system was swamped with water, I feel a class action lawsuit should be brought against the company for damages for material, labor, as well as the risk of injury or death I placed my wife and I in by driving this vehicle under such unsafe conditions. I noted there was a suit settled for this issue with other models, but not the 2018 q5. [XXX] V Audi/Volkswagon [XXX] . The idea that someone should have to face death for leaving their car in the rain does not even pass the laugh test. Someone in Audi's risk management department needs to address this and make owners whole again. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car started having issues around February 2024. The car first started misfiring and dying at stops which was a safety issue. When parked I noticed that there was an excessive amount of fuel that started coming out of the charcoal canister, another problem that could have resulted in the car catching on fire. The car could not be filled up with more fuel as there was pressurized fuel coming out through the fuel filler neck when the cap was removed. The problem was determined to be related to the currently active recall. I waited for 5 months for there to be a fix for the recall without being able to use the vehicle. I finally got tired of waiting and had my mechanic repair it. The fuel tank and charcoal canister were replaced and the old parts are available for inspection by interested authorities upon request. The car is now fully functional again after replacement of those components.