AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 AUDI A4 ALLROAD- Durham, NC
My MMI continually refreshes so that i need to look away from the road to reset the MMI / access to maps/ access to sirius XM radio. it is a distraction that takes eyes off the road to do resets.
Source: NHTSA WEB SITE -
2011 AUDI A4- Fort Riley, KS
Engine oil consumption, timing chain. This is a massive problem among Audi vehicles across the board. Engine oil consumption is abnormal and if unnoticed leads to engine dying in the middle of the road which is dangerous and I’ve personally had this happen to me on multiple occasions. The engines timing chain goes bad and causes the entire engine to need to be replaced which consumers have to pay for out of pocket. Damage from timing chain, rough idle, sluggish engine performance, rattling, engine failure. There are large amounts of consumers experiencing the exact same issues. Something needs to be done it’s not safe at all and Audi should be held responsible and liable to fix these issues. The engines are deteriorating at an abnormal and accelerated rate.
Source: NHTSA WEB SITE -
2018 AUDI Q3- Brooklyn, NY
The contact owns a 2018 Audi Q3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed as a carbon build-up in the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI E-TRON- Jensen Beach, FL
The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 AUDI A4- Duluth, GA
The contact owns a 2014 Audi A4. The contact stated while driving 40 MPH, a message advising to stop the vehicle immediately was displayed. The contact pulled into a parking lot, where the contact noticed that coolant was leaking onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the coolant pump had failed and needed to be replaced. The local dealer and another dealer, Audi North Atlanta (11505 Alpharetta Hwy, Roswell, GA 30076), were then notified of the failure, but the contact was not informed that the VIN was included in a recall related to the failure. The vehicle was repaired by the independent mechanic. The contact later became aware that the VIN was included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the contact had not received a recall notification in the mail. The contact submitted a claim for reimbursement to the manufacturer, but the reimbursement was denied. The failure mileage was approximately 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2023 AUDI RS E-TRON GT- Iowa City, IA
I have had multiple instances of brake failure while driving this car and it is to a point where I've been directed by my attorney to not drive the vehicle anymore. First instance of possible serious injury or death occurred on 1/15/2024: I brought the vehicle in to Audi of Iowa City because the brakes did not feel reliable. Several days before I brought the vehicle in, I was going 35 MPH and had the pedal all the way to the floor before it would stop. The ABS kicked on to stop the vehicle. This happened on dry pavement. There was no snow, ice, gravel, or other issues with the surface which would cause the car to not stop. Second instance of possible serious injury or death occurred on 2/14/2024: I had the vehicle towed to Audi of Iowa City after experiencing the exact same brake failure issue that day after driving the vehicle less than 100 miles after it was returned to me. Third instance of possible serious injury or death occurred on 5/10/2024: I brought the vehicle in to Audi of Iowa City again after the vehicle failed to stop in a safe manner earlier that day. I was going 30 MPH and the brake pedal went to the floor. I got no response out of the brake pedal. Pre-collision braking stopped the car but there was no resistance in the pedal before that. I have requested Audi replace or repurchase the vehicle three times, each time Audi has declined the buyback and claim the vehicle is safe. There is currently an open, unresolved recall on the brakes for this vehicle AND there is a current national stop sale on all e-tron GT and Porsche Taycan models.
Source: NHTSA WEB SITE -
2018 AUDI Q7- marshfield, MA
Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.
Source: NHTSA WEB SITE -
2015 AUDI Q5- Norwell, MA
Audi Dealer inspection report said severe rear sub frame rust is a safety issue and requires replacement
Source: NHTSA WEB SITE -
2024 AUDI S3- Chicago, IL
The contact owns a 2023 Audi S3. The contact stated while driving during rainy conditions, the wiper blades were making a loud sound and almost scratching the windshield, making visibility difficult and increasing the risk of a crash. A local dealer was contacted; however, the contact was advised that the failure was a part of the normal operation of the wiper blades. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI Q5- Pleasureville, KY
The contact owns a 2015 Audi Q5. The contact stated when the vehicle was driven to the independent mechanic for an inspection for a possible oil leak, the mechanic observed that there was a significant amount of corrosion on the rear sub frame of the vehicle. The contact was advised by the mechanic that the vehicle was unsafe to drive due to the extreme corrosion of the rear sub frame. The vehicle was not taken to a dealer to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE