AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 AUDI S6
    - Battle ground, WA

    First off let me start by saying the vehicle has 45k miles on it. There were no fault codes or system errors prior to the issue that developed. I was driving to a meeting in heavy rain, no issues or suspicion of issues arising. I parked the car, returned about 2 hours later started the car to find 6 warnings on the dash (tpms fault, acc disabled, steering disabled, air ride control disabled esc disabled and a few more. Notably was the steering, it had a red light and the steering wheel was very hard to turn. The vehicle couldnt be driven. After having the computer scanned the issue was the electronic steering rack. See codes below. This is very unfortunate and strange that it came out of nowhere especially to fail this way. The vehicle is available for inspection until the part is replaced. VIN: [XXX] License Plate: Mileage: 73992km-45976mi Repair Order: Address 44: Steering Assist Labels: 4G0-909-144.clb Control Module Part Number: 4G0 909 144 T HW: 4G0 909 144 Q Component and/or Version: RCevo H55 0202 Software Coding: 101001010001 Work Shop Code: WSC 02391 785 00200 ASAM Dataset: EV_RCEPS 106007 (AU57) ROD: EV_RCEPS_106.rod VCID: 3A381898BDFF7D41CD-806E 4 Faults Found: 6291727 - Internal Control Module Memory Check Sum Error B2000 00 [10001001] - - [Abschaltpfadtest fehlgeschlagen] MIL ON - Confirmed - Tested Since Memory Clear Freeze Frame: Fault Priority: 1 Fault Frequency: 1 Mileage: 73949 km Date: 2023.12.06 Time: 10:07:29 Write only channel 1052420 - Internal Control Module Memory Check Sum Error B2000 49 [10001001] - Internal Electronic Failure [Unplausibler Signalverlauf des Motortemperatursensors] MIL ON - Confirmed - Test INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

    Source: NHTSA WEB SITE
  • 2005 AUDI A4
    - Hampstead, NH

    The airbags in our 2005 Audi A4 were recalled. We had the airbag replaced due to the recall in Audi of Stratham, 58 Portsmouth Ave, Stratham, NH 03885 in February 2023. On 12/8/23, my daughter was involved in a serious front-end collation with another vehicle. The airbags in the Audi did not deploy. The other vehicle (which sustained less damage) did deploy. Without the airbags, her face hit the steering wheel, causing a large laceration to her eyelid and significant bruising and swelling to her face.

    Source: NHTSA WEB SITE
  • 2018 AUDI A6
    - Sugar Land, TX

    Coolant leak, warning light signified an issue with the cooling system. Took vehicle to Audi dealership service department; they confirmed there is a big coolant leak with the coolant pump and thermostat. Vehicle inspected by Audi Sewell dealership for repairs. Symptoms appeared approximately 11/19/23, 2 weeks days prior to taking into the dealership. I had the oil changed at a non-Audi supplier); I informed service technician coolant warning light was on and service tech informed me vehicle was low on coolant. He replaced oil and topped off coolant on 11/19. Service light was no longer on; 2 weeks after the light came on again so i reported to Audi on 12/1/23 for repairs. Audi confirmed lose of containment of coolant.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q8
    - Irvine, CA

    The alternator was having malfunction in the middle of driving. At first, the system warned and showed" Electric system malfunction" with yellow lights on. As soon as I saw this warning, I drove to the nearest dealership which is about 15 mins drive. Two minutes before my wife and I arrived at the dealership, the car have many red lights warning turned on one by one. The system asked me to stop safely. And the entire system shut off by itself after we arrived at dealership. Luckily, we were able to drove the car to the service department. I can not image what could have happened it the car broke down on the highway. The engine could be completely shuts down. And there is no even no way to turn on the engine and turn on emergency lights.

    Source: NHTSA WEB SITE
  • 2020 AUDI A6 ALLROAD
    - Basking Ridge, NJ

    While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Cleveland Heights, OH

    I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message "Brake pads: wear limit reached. You can continue driving. Please contact Service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "Front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Schaumburg, IL

    Power steering assistance unit stoped working suddenly while driving. Then car was very difficult to steer. Fault could not be reseted, unit was not accessible with service computer in Audi shop. The steering unit was replaced. Just by luck that did not happen while driving at high speed. This could have been resulting in crash with casualties. While browsing the internet for advice it shows multiple incidents with the Audi electric powered steering unit. In the attached pic’s it shows a wet rubber seal and a corroded drive shaft of the replaced part (note the part numbers). Water and oil can find its way into the resolver unit and render it useless, cause lost of feedback signal hence kill the unit. Additional observation: Month before this incident happen, while driving at low speed in warmer/hot environment, a stepper motor feeling was noticeable on the steering wheel. Also a sound can be heared similar to rubber scratches over a dry surface. The disturbance went away when the car cooled down for some hours. It would be advisable to investigate the issue further as the consequences of loss if steering power could be very serious. Wishing everyone a safe travel.

    Source: NHTSA WEB SITE
  • 2005 AUDI ALLROAD
    - Fresno, CA

    November 2022, 2005 audi allroad 2.7T diagnosed fire/melting of lightbulb of the passenger side headlight due to electrical issues. Was unable to repair the headlight at that time. November 2023, owner of vehicle finds open recalls associated with this make/model. Since the recalls were dated back to 2006 or 08, so the VIN tools only show up to 15 years. I made an recall repair appointment with my local Audi. When I called to make sure they had the parts for the repair they said there are no open recalls & suggest I get a diagnosis. My vehicle has already been diagnosed with said recall consequences listed below: my headlight was on fire and burning multiple times due to this failure I referenced the nation highway campaign number in which the audi dealership employee refused to utilize. NHTSA CAMPAIGN ID: 06V198000 RECALL DATE: 2006-06-07 SUMMARY ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL. CONSEQUENCES THIS CONDITION COULD LEAD TO OVERHEATING OR FIRE. REMEDY DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834. COMPONENT AFFECTED ELECTRICAL SYSTEM NOTES Volkswagen Group of America, Inc.

    Source: NHTSA WEB SITE
  • 2018 AUDI S5
    - Kansas City, KS

    I was returning home from visiting family. My drive was approx 140 miles home. The car was running/driving normally when I stopped at a gas station to get a snack. When I came back to my car and attempted to start it, it would not start and had camshaft and crankshaft sensor DTC's. I had to tow the car to my repair shop who determined that the issue was the rocker arms. Despite performing regular maintenance above and beyond what the manufacturer recommends, two rocker arms fell apart inside the engine (needle bearings came out) and sent metal through the engine, causing it to need to be replaced. It was later determined that this was a known issue by Audi, and that they redesigned the rocker arms at a later date. The did not issue a recall or any extended warranty for the effected models. This cost me $16,349 out of pocket to repair. I contacted Audi several times and they refused to rectify the issue. I have came across several others who have experienced the same issue. I have supporting documentation as well as part numbers and dates that I can provide upon request. This type of issue is a saftey concern because this can leave a driver stranded. When this issue happend I was over 75 miles away from home. Luckily I was able to find a tow truck and had the funds to cover the expense of having the car towed back to my home town. However, this issue could leave someone stranded in the middle of nowhere if they werent as lucky as I was.

    Source: NHTSA WEB SITE
  • 2011 AUDI A8
    - Marshall, IL

    ECU starting to malfunction as a coolant leak valve is leaking into it. There is a recall for these models but not for my specific car but I do believe my car is affected because my car has a coolant leak that I personally can’t find and my car was just worked on by Audi Indianapolis and they did not see any coolant leaks either. It was mentioned to me by another Audi A8 owner and it’s making sense to me as the way everything began to fail on my car until I detached the battery and attached it back it worked fine but sometimes the ECU will begin to fail for Adaptive Cruise Control randomly, then it will work again. These are symptoms of coolant leaking and affecting the ECU, and I can’t afford to pay for that to be fixed because it would cost more than what the car is worth but I would like to see if my car was affected by this recall because i genuinely believe this is what is happening

    Source: NHTSA WEB SITE