AUDI Complaints

There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all passengers and other drivers, on and off the road. Because this module may communicate with other modules and systems, it may render other codes and faults with the abs and start/stop systems for example. I’ve taken this issue to an Audi dealer and they say I have to pay out of pocket for a whole replacement of the module and rack&pinion. I understand how to maintain a vehicle but this is a known issue for many other models/trims and years. I’ve read some reports that Audi had de-escalated this issue in other models (2012-2016) to avoid a larger number of vehicles being affected. While my vehicle is 2017, it’s out of the “covered recall” but I’m experiencing similar issues to the very same issue. PS. My car has been sitting for 9 months due to this issue.

Cust gasoline is spilling out of the rear part of the unit. The following complaint, was escalated to AUDi USA related to recall of the suction pump, campaign number 16V647000. My vehicle was replaced or completed the recall on 2017, as requested, approximately 1 years or less of the purchase. Now my vehicle presents the same situation with only 32,000miles and Audi, may be a quotation over $5300 to repair a car that have the same behavior or symptoms that the suction pump recall, with its a safety recall. The car didn't present in the dashboard any flag of malfunction to advise of the danger situation, was in the store parking and one person point me that the car is spill gasoline. The car was moved in the trolley crane to the mechanic's shop. The mechanics, told me that Audi, is responsible for this situation because was a recall. I called to Audi Puerto Rico, and uSA and told me that the car has 7 years, and it is out of warranty. I reiterated, that is a manufactured detects and Audi will be responsible because is a safety issue and the car didn’t present any advice of .

Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If this happened on the highway - or even with someone behind me on a city street - I could get rear-ended and seriously injured. It turns out: 1. Numerous Audi Q5 owners have had this kind of pre-sense malfunction. (Just go online and look at the comments when you Google this. 2. Audi claims you can adjust the “sensitivity” of the pre-sense, but acquaintances who have tried this say it didn’t help. 3. You can turn off the pre-sense but have to do it each time you start the car up. 4. A friend who has a 2023 Q5 had not only similar problems with unnecessary warnings, and brake locks while trying to turn, but also had the pre-sense indicator go off and the brakes lock when a truck passed him at 45 mph. 5. This also happens on the 2023 Audi Q7. My nephew has one, two weeks ago was in the middle of an intersection, was waiting for traffic to clear to make a left turn, and then tried to. The crash warning went off, his car locked up and he was stuck in the middle of the intersection. Dangerous!

I moved forward and hit this stone and then when I hit the stone. I tried to reverse and I lost control of my car. The car began spinning and I had no control of the car. The car finally crashed on it’ s own. I could not brake or nothing. I was rushed to the emergency room. I had a headache and my body was sore.

On 10/9/2023, the starter generator failed causing the vehicle to stop and shut down while driving and completely break down. I was not able to move the vehicle or shift it into park. Stall occurred on a freeway entrance (acceleration lane) in the traffic lane without warning. Approximately 20 minutes before this complete failure of the vehicle, the dashboard warning system provided the following warnings in yellow (meaning the car was drivable): (1) electrical system malfunction! Please contact Service; (2) rear spoiler malfunction; (3) traction control malfunction; and (3) Parking aid malfunction. The vehicle also indicated that the collision avoidance system was not operating and the air conditioning system shut down approximately five minutes before the vehicle completely broke down in the traffic lane. I have received the "rear spoiler malfunction" alert 5+ times in the last year; I asked the dealer to check it; and they said there was no record in the onboard computer of the problem.

Sunroof drain canals had a defect that caused water to leak in the back of the vehicle (from the C Pillars) and caused water to accumulate in the trunk - about 2 inches. Water damaged several electronic components, modules, and the battery causing the car to send multiple alerts to stop driving immediately. This seems to be a common issue but there are no official recalls or extended warranty from Audi.

Notice of electronic failure on dash, then car notified me to pull over safely due to the failure after 20 min of driving. Car stopped shifting gears and electronic power steering failed while the vehicle was moving. Difficult to maneuver the car to safety once the Safely Pull Over light came on. 28,680 miles on the vehicle. Dealer stated the problem is the starter generator.

Purchased on September 13 2023 told my salesman anos that the vehicle needs brakes it seems he said oh no we inspect all our vehicles so me not being a mechanic I believe him well that was a lie September 15 2023 car indicates brake pads low see dealership now it’s only been two days since I made this 60000$ purchase from Schaumburg ford so they say bring it in so we can check this is Friday I purchased that Wednesday they inspected it and it needs brakes and rotors this is a electric car I could have hurt my self or others not having adequate brakes this car is not drivable due to it needs brakes I should not be repairing a vehicle was purchased September 13 2023 2 days later it needs brakes this dealership played with my life and the well being of others I want my brakes fixed I live 100 miles from this dealership I went back on that following Monday to drive back with a car with inadequate brakes first I was offered 1000$ towards new to having nothing done at all haven’t Evan made a payment beware of Schaumburg ford they sell cars that may just hurt u or some one else

Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.

Electrical malfunction warning light and assorted other warning lights came on during acceleration on highway. Loss of car functions due to error. Car is waiting on parts due to failed belt start generator as part of its 48 volt mild hybrid system.