AUDI Complaints

TODAY, I was driving my vehicle when I got multiple warnings including a “electrical failure, ABS failure, start stop failure.” I was on a stretch of road where I could not safely remove myself from traffic and was forced to proceed. Within 5 minutes of receiving the error messages my car shutdown and I was unable to control the car. Horrifying experience. By the grace of god I was able to get the vehicle to the side of road where I had to wait for extended period of time to get a tow vehicle that could accommodate my vehicle and have the vehicle towed to my local dealership. I have just learned that what I experienced is a “known problem,” and that there are a massive amount of Audi’s that are impacted by this “alternator issue.” What I also learned due to this widespread problem, parts availability are extremely limited and the waiting period for my car just to get the parts could be in excess of 6-8 weeks. I also learned that the part replacing the failed alternator is the EXACT same alternator in my vehicle presently and there has been no FIX provided so the chances are what I experienced today can most likely occur again once the replaced alternator fails. I never ever what to go through what I went through today ever again.

The contact owns a 2018 Audi A6. The contact stated that the EPC and engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was notified of an unstated recall. The contact called the local dealer and was informed that the repair was not covered under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed about a buyback, but no additional assistance was provided. The failure mileage was approximately 52,000.

My vehicle's drive side (front) door has an ongoing malfunction of the handle. The protective covering continues to fall off and I am concerned that it will fly off and injure someone. I've taken the vehicle to a certified Audi dealer (Ciocca Audi, State College, PA) on at least three occasions and they are unable to fix this problem. In fact, they state that it's a "known circumstance" with all Audi Q5s and perhaps other models and forwarded videos to me documenting the same issue on 2023/2024 models. They are unwilling to find a solution; thus I continue to drive an unsafe car. I am requesting an investigation and a safe solution.

The contact owns a 2014 Audi Q5. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact's son was able to restart the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.

When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue although they’ve had my vehicle twice now, both for months at a time- and the dealership is 400 miles away from me. They also refuse to authorize the Audi-certified shop in my hometown to perform any type of diagnostics or maintenance work on this vehicle, which would significantly decrease my stress and the inconvenience of shipping my vehicle back and forth. This first occurred within just a few months of purchase of this vehicle, and I am the first owner. I am listing the first time this happened, although it is an ongoing issue.

When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue. I am listing the first time this happened, although it is an ongoing issue.

Passenger windshield wiper snapped off. Light rain and also driving at normal interstate speed.

The contact owns a 2015 Audi Q5. The contact stated that after taking the vehicle to the dealer for service, the dealer determined that the vehicle was unsafe to drive due to severe rust on the rear subframe. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,200.

Starter Generator Failed on 10/12/2023 while the car was being driven. Warning received was "Electrical system: Malfunction! Safely stop vehicle" There are multiple reports online of people experiencing similar problems and have had recalls. We never had a recall and this could have caused a fatality. We feel Audi has been negligent.