AUDI Complaints

The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".

Electrical system malfunction during driving with multiple failures following after that. I managed to get the car in a safe area so I could get towed and not cause a dangerous situation on the road. This is a known issue with Audi’s with mild hybrid system where the 48v generator/alternator fails. The car goes in limp mode and causes a dangerous situation for driver and passengers if not able to steer the car off the highway. Audi has confirmed the issue with the 48v generator, but there is no recall for these vehicles despite Audi knowing this can cause dangerous situations on the road during a failure of this type. The car cannot be driven now until a replacement part comes in (lead time around 3 months).

The contact owns a 2015 Audi Q3. The contact stated that while driving at 55 MPH, the vehicle started shaking uncontrollably. The contact was able to pull to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to rusted rear trailing arms, bolts, shocks, and coil springs. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000. The VIN was not available.

The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.

In 2017 while driving in 10 degree weather, the overheat warning light and message to turn off engine came in. The car was not actually overheating and we took it straight to the dealership. They were not able to get it to replicate and advised it was possibly a faulty sensor. Fast forward to fall of 2023, the same warning light came on as soon as the car was turned on. Still no actual overheating per the dial in the car. We did check the coolant level and it was low. Dealership looked at and stated the didn't see any leaks and suggested replacing thermostat. Took to another shop and they found a small leak in the water pump so we had it replaced. Car has less than 60k miles on it. Engine failure, fire are all concerns. Especially when commuting at high speeds on a highway. We're either dealing with a faulty water pump or thermostat.

Car has 69,700 miles. All Audi suggested maintenance has been done. Synthetic oil changed every 5,000 miles (more frequently than Audi 10,000 mile recommendation). At 60,000 mile oil change, engine used 1 qt of oil. At 65,000 miles engine used 2 qts oil. At 69,500 mile oil change engine used 3.5 qts of oil. Audi is not sure this is excessive oil use. Must perform oil consumption test at our expense. Really?!?! Audi solution is for us to pay $8,500 for new pistons and rings. From what I see online, this is a common problem, a manufacturer defect that Audi is unwilling to stand behind. Please share my complaint with Audi USA. Registered a complaint with them also.

May 19th water pump cooling system pump my wife driving right on a highway on a left lane car start streaming and engines suddenly shut off thank God she make it to the left on hwy we throw the car to dealer they says engine went because of water went to engine and after that I have a big issue with the dealers and everything even my insurance pay for the new engine and everything and this is the issue a woman driving this car this is so much risk audi not doing anything about it

As of yesterday 10/18/2023, the drivers seat belt would not connect, I forced it to connect, but the dash light indicator remains on. also, difficult to release. I'm concerned that in an accident the air bags won't deploy and worse I may be trapped in the vehicle. My mechanic told me that there were recalls on these Audi's, however I can't find any and the dealer said there is no recall and that they would charge me $200 dollars just to inspect it.

While driving, vehicle flashed red error codes for an electrical system malfunction and indicated that the vehicle should be stopped as soon as possible. As part of this failure, the auto start/stop for the vehicle became disabled. Vehicle was towed to Audi dealer, and after sitting on the lot for a week, the dealer confirmed that the starter generator for the 48V mild hybrid system failed.

The EPC light came on in my vehicle and I noticed I started to lose gas faster than normal. Took it to a shop to get diagnosed, they stated that my vehicle was under a recall (Recall #24DP). I called Audi and they said I do not fall under the warranty even though the website said 2016-2018 Audi A6 were under recall. They would not provide any help for me. My vehicle is showing all the signs of the recall. Sometimes the car will accelerate too fast and it is a risk for not only other drivers but me as well. It is just ironic that the same same problem for that recall is happening to my vehicle.