AUDI Complaints

The sunroof exploded. Driving on a good quality highway (CA76), no temperature extremes, no bumps or potholes. Heard what sounded like a gunshot. Pulled over thinking it might be a tire failure, to find my sunroof severely shattered. There was no debris inside the car, other than the shattered glass itself.

Headlights-Headlights are intentionally designed to accentuate two diagonal slashes ('/') in their beams. Consequently, when these beams project light, they tend to illuminate more of the front right side in the darkness. This shift in illumination can divert the driver's attention from the center of the lane towards the right, leading to an unnatural driving pattern and distraction. This effect is particularly pronounced in mountain passes, where the headlights tend to light up the ditches on the front right side instead of maintaining focus on the center of the road. I visited the Oakland Audi dealer for assistance, and they informed me that this design is intentional, and there is no corrective action they can take.

Car Play function of the MMI randomly (both wired and wireless) becomes unavailable in the system. When this happens, MMI does not connect to the previously connected phone, hands-free calls through MMI Bluetooth are not working as well. The local dealer (Audi of Lubbock) was not able to fix the problem.

I was parking my car in a driveway on clear and sunny day. As I put the car into reverse, the engine suddenly accelerated. The car then spun around and moved sideways causing me to crash into the garage along the length of the car on passenger side. The garage was heavily damaged as were two other cars in the garage. I was not injured except for mild bruising and stiffness in neck and shoulders. Air bags did not deploy. My car had to be towed away. Three weeks earlier, the RF ACC sensor/module J428 was repaired by the Audi dealership in New London. It was out of alignment due to collision/damage to right front bumper from hit and run driver in a parking lot in June.

Seat belts are fraying. The seatbelt in the second row on the driver side cannot be used because it has frayed and the tear is halfway through the width of the seat belt. The same issue is developing in the 3rd row on the passenger side. Audi is trying to charge us $1700 to replace the seatbelt in the second row alone.

As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would provide. I also reported the incident to my Audi dealer. Had there been a car in the parking spot next to me or directly in front of me, there would have been significant damage to other vehicles.

My 2015 Q5 is experiencing excessive oil consumption and has failed the oil consumption test. This is a known defect in older cars for which there was a successful class action suit and now it seems that this defect is also present in certain Audi cars between 2010-2017. The excessive oil consumption stems from a piston and ring defect. The defect is causing the cars' pistons and piston heads to break off into pieces. This causing a number of problems requiring costly repairs and makes the car unsafe to drive. In addition to excessive oil consumption, the car can experience a sudden loss of power while driving (which is a safety issue) and engine knocking. My mechanic has inspected the car, run the oil consumption test (which the car failed) and told me that the piston and rings need to be replaced. He also stated that he has seen this in Audi's and that it is a known problem. Currently, my low oil light is coming on every 800 miles (normal would be 5000+miles). You are welcome to inspect my car at any time.

Audi engine start system malfunction continues to go off on the dash and the majority of the exterior lighting has gone into a malfunction as well. The left rear fuse panel in the luggage compartment has moisture in it and on the wires.

The right rear coil spring broke after only 52,679 miles. The car was NEVER taken off road and most of the mileage was on highways. It was driven by my wife, who is a very conservative driver. The dealer discovered this. The independent shop to which I took it for a second opinion stated that the coil spring looked like new but had a break in it, which they've never seen with a car in pristine condition and such low mileage. Both the dealer and independent shop stated it was a hazard and needed to have both rear coil springs replaced, since although only one was broken it was mechanically necessary to do both. The public Audi Forum [https://www.audiworld.com/forums/] posts show that several other vehicles of the same model and more interestingly the same model year had the same problem. This is clearly a safety issue and a manufacturing defect. I have uploaded photos I took of the coil spring after it was deinstalled from the vehicle.

The contact owns a 2021 Audi E-Tron. The contact stated that while driving approximately 5 MPH, the vehicle experienced phantom braking and came to a complete stop. The Forward Collision Avoidance warning light was illuminated. The vehicle stalled and was able to restart after 10-15 attempts. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,780.