AUDI Complaints

2023 Audi Q7 The brake pedal randomly does not respond. This prevents the vehicle from being able to start, shift out of gear when parked, and the rear brake lights do not respond. My main concern is the brake lights not responding. I do not want to be injured in a collision when slowing down on the road. The vehicle has been sent back to the dealership twice. The first time the dealership could not duplicate the issue. There were no warning lights or system faults found when scanned. Two days latter the vehicle had to be towed due to the same issue not starting. The tow truck driver could not get the vehicle out of gear to move and noticed the brake lights not responding. Next day the vehicle was sent back to the dealership where they duplicated the problem but wanted to keep the vehicle for testing. The vehicle is still at the dealership 35+ days. I have multiple videos of the issue.

The dealer inspection found that the fluid was leaking from engine motor mount. The car has 47,700 miles.

The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the vehicle was consuming an excessive amount of engine oil. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.

I was driving on a highway at 65 miles per hour, it was a rental car and the car automatically short stopped by itself and i was unable to move it. the dashboard lights looked like they were blinking and then my car was hit from behind

While parking the car, the gearshift got stuck in “Neutral” even though N was not pressed. I was not able to restart the car once I turned it off. Every time I pressed the start button, a warning would come on the screen “ please put the vehicle in Park. Risk of roll over”. When I pressed the park button, nothing would happen. I got out of the car, but it wouldn’t lock. Unable to start the car for over 2 hours. Finally had to get the car towed to Audi dealership. It’s only one year old SUV. No prior similar problems.

The contact owns a 2014 Audi A5. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting the contact to pull over to the shoulder. The check engine and EPS warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with piston #3. The vehicle was towed to the dealer, who confirmed the failure with piston #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 65,000.

Piston 3 imploded causing damage to the long block. Complete engine failure at 65K miles conformed by Audi dealership. You may view the car if you wish. The warning lights appeared the same day the car started malfunctioning. No advanced warning. There are several class action suits in the U.S. with the same issue of complete engine failure on low miles for several Audi models from 2012 - 2017. These cars are meant to run for 150k-200k miles, not completely fail at 65k miles. Cost to repair is $10k - $17k. I would like this to be reviewed for recall. My car is a 2014 Audi A5 2.0 Turbo VIN# WAURFAFR0EA054821

when stopped and proceeding to make a left turn the pre sense system activated the emergency braking almost causing the car behind me to hit me.. There were no vehicles approaching me in front or on the left side.. A car was passing me on the right at a slow speed. This has happened numerous times. It has been into the Audi dealership previously for the same problem. I spoke with Audi USA Today who said there is nothing they can do and that maybe I should shut the pre sense off..A less than brilliant and acceptable solution.

2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing in trunk has been my 50 lb dog). Vehicle was only 3 months out of 36 month warranty when this happened. Local Audi dealer and Audi USA failed to stand behind this repair which cost me over $2000 to fix at an independent garage. Online search noted other Audi Q7 with similar problems.

The Audi presense system works intermittently. While under warranty I told the dealer the system wasn't working and they claimed that I must have hit something and would have to pay approximately $4,000 to realign the system. I refused to pay to realign/adjust the system since it was under warranty. I contacted the Audi customer advocate department who said they rely on the dealer to identify the issue and fix it, and since they said it may be related to an impact they could not do anything. I continued to drive the car and in the midst of a summer downpour sometime in 2022 the system corrected itself. I once again told the dealer what happened however they said there was nothing for them to diagnose. The system worked as should until October 2022 when it started to show a message saying system malfunction. I followed the car manual recommendation and washed all of the sensors however that did not solve the issue. I once again spoke with the dealer who said often times there's a moisture buildup in the location of the windshield mounted sensors. There's no way to get to the sensor and I asked them to clean it under warranty. The dealership once again refused to address the issue. I once again called the customer advocate department at Audi USA however they refused because I have just exceeded the 50,000 mile warranty. I noted that the issue has been ongoing and Audi never solved the issue. I purchased the auto because of the safety features it came equipped with. I'm asking them to resolve the original issue as identified while under warranty.