AUDI Complaints

The contact owns a 2021 Audi Q7. The contact stated that while driving at unknown speeds and making a left turn, the vehicle jerked and stalled. The contact was able to pull over into a parking lot. There was an unknown red message displayed regarding the pressure sensor. The driver sustained injuries to the head, arm, neck, and back, but medical attention was not provided. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,789. The VIN was not available.

The comfort control module catastrophically failed. There is video evidence of the condition the module is in. The whole car shut down. Nothing electronic worked. Doors unlocked, trunk opened, gas cap unlocked, couldn't start car or change gears, roll up/down windows, or lock the doors. The dealership has confirmed the sunroof drains leaked water into the rear left wheel well filling it up with water into the trunk where the spare wheel well is with picture evidence of the amount of water. It rained the night prior. There were no prior warning signs or any issues. Everything was working fine until it was not. The comfort control module needs to be completely rewired and the sunroof drains need to be completely replaces. If this happened while I was driving I would have lost complete control of the vehicle as all power to the car was off.

This is a loaner Audi Q8 from Molly Audi of Kansas City. My 2023 Audi Q7 is in the shop for this exact same issue. The brake pedal randomly does not respond. This prevents the vehicle from being able to start, shift out of gear when parked, and the rear brake lights do not respond. My main concern is the brake lights not responding. I do not want to be injured in a collision when slowing down on the road. There were no warning lamps or massages from the vehicle. The dash just kept telling me to "Please press the brake pedal to start the vehicle". (my foot was on the brake) I have a video of this occurrence if needed.

“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will uncontrollably accelerate when it’s time to come to complete stops. A local mechanic used a sensor to check for faulty defects and confirmed that my transmission is having sensor issues. There has never been any warning lamps , regarding this problem. There have been no prior warning messages regarding this issue. I purchased this vehicle from Audi Dealership in Van Nuys, CA in November 2020. I have had this vehicle less than 3 years & as of now , it has less than 35,000 miles on it.

I have been seeing a warning message which states “Front left side marker light is defective” even though the light seems to be working. There is an open recall for my Audi Q7 model but somehow my VIN is not part of the recall. Audi recall: 97CB Campaign: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This audi doesn’t have a dip stick that comes with the car. It burns 1-2 quarts of oil a month and doesn’t indicate when your car is low on oil. It’s a guessing game when the engine says put a quart of oil in and I needed 2 and a half quarts to be full. It’s such a saftey hazard I’m surprised audi hasn’t recalled this engine. I spent over $1000 to have everything resealed and fixed because it just ceased one day due to not having enough oil

Just had the vehicle in for the it’s 60k mile service and no issues reported. Today, at 63k miles I had the same dealer look at a headlight malfunction and the service technician reported the rear coil springs are failing and need replaced.

Car was parked, no cars or objects within approx. 40 feet (to rear). Started car and placed in Reverse. Backed up about 3 feet and brakes activated automatically and fully. Warning lights flashed on the dash. Car was immobilized. Shifted to Drive and pulled forward. Shifted to reverse and the same thing occurred again. Repeated two additional times with same result. On the fifth time we backed up normally and without incident. Did not ever shut the ignition off. It was raining at the time.

The contact owns a 2000 Audi S4. The contact received notification of NHTSA Campaign Number: 20V056000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2019 Audi SQ5 Tail Lights, Brake Lights and rear blinker failure. All lights inoperable with errors and warnings appearing on the dashboard display. Failed while driving home from a weekend trip in the evening approximately 1 hour from home. Had a friend follow behind me to reduce risk of any issues with other drivers colliding with my vehicle. The dealership inspected the vehicle and found numerous faults stored in comfort module for short circuits to B+ in lighting for rear of vehicle. Dealer performed software update to comfort module per technical service bulletin 2055123/4. As the owner of an expensive vehicle with Platinum extended warranty coverage, the dealership and warranty company (VWFS Protection Services, Inc.) claim software is not covered by my warranty. The dealership stated: "At this time the module has not failed, so there is no replacement needed. Audi has a technical service bulletin for optimized software to address this concern. That is where things would need to start with having the most current version. If there was a continued issue after that update, then it's possible there's a replacement of parts that would be needed." This is a serious safety concern. The vehicle software caused the failure. Audi has created a problem that caused the lights to become non-operational. This presents a clear and apparent risk to driver safety. This could easily be deemed grounds for a recall for leaving the vehicle in a dangerous condition. The vehicle tail lights, brake lights and rear blinkers do not work without the software update. The same statement can be made for the control module. They now fail to operate with this vehicle. If Audi chooses to fix the vehicle via a software fix instead of replacing them with parts that do work mechanically and/or electrically with this vehicle, that was the choice Audi and their dealership made, thus eliminating my warranty coverage for the fix, forcing me to pay full cost for their software errors/update.