AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 AUDI Q7- Brooklyn , NY
When driving into a dimly lit area the car rings and displays the message front left side marker defective. The warning stays on for some time and then goes away before returning again. This continued for a few weeks. The car then experienced a full electrical system malfunction, doors unlocking and locking randomly while driving before dinging repeatedly with multiple warnings displayed in the dash and then stalled in the middle of the road. The vehicle would not shift into park. Multiple warnings continued to ding and flash in the dash. After being turned off for 20 minutes the car was able to be started shifted into Drive and driven with no warnings displayed. The car was taken to the dealership for diagnostics which were performed, but with no electrical system malfunction displayed. The left side marker warning was still on, but the dealer said there was no fix for this. The following month the car was taken for 60,000 mile service. At this time the dealer advised the fix for left side market was replacing the entire headlamp fixture. The service was declined. When the vehicle left the dealer the cruise control was on and would not turn off. After turning off the car and turning it back on the cruise control was off. After driving a short distance the speed control warning dinged and displayed and the cruise control was back on. The orange engine light was also displayed although there was no written warning for this.
Source: NHTSA WEB SITE -
2015 AUDI Q5- Danvers, MA
When I reached approximately 101,000 miles my low oil indicator yellow light came on. The car does not have a dipstick so I could not manually check this. I thought the oil level sensor was broken, as I have not had this light come on in the first 101,000 miles. I regularly change the oil according to manufacturer guidelines of every 10K miles. Eventually the red low oil level light came on and the car told me to add oil. I went and had the oil changed and they told me there was only 2.9 quarts of oil remaining in the car when they changed it. Obviously the car is buring oil as I have no indicated leaks on my garage floor or driveway. I note this is an issue on many online forums. If the negine were to sieze at speed while driving it will be very dangerous.
Source: NHTSA WEB SITE -
2020 AUDI A6 ALLROAD- Truckee, CA
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Source: NHTSA WEB SITE -
2018 AUDI SQ5- Stone Mountain, GA
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Source: NHTSA WEB SITE -
2015 AUDI S3- LEAWOOD, KS
The EVAP suction pump stopped working resulting in refueling issues. Fuel accumulates in the EVAP system and spills outside the vehicle
Source: NHTSA WEB SITE -
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2017 AUDI Q7- Stamford, CT
When putting the car in park, the car shot forward instead and when I tried to put it in reverse the car shot backward and I was unable to stop it.
Source: NHTSA WEB SITE -
2021 AUDI A5- Delray Beach, FL
My vehicle was repaired pursuant to rearview/backup camera recall (22V742000). Unfortunately, the issue has again arisen and the backup camera alternates between a white screen, a black screen and a frozen screen.
Source: NHTSA WEB SITE -
2014 AUDI S6- Powder Springs, GA
I am writing to formally lodge a complaint regarding the persistent and premature failure of motor and transmission mounts on the 2014 Audi S6, manufactured and sold by [Automaker Company Name]. This issue has resulted in significant inconvenience and financial burden and, more importantly, poses profound safety implications for the passengers and drivers of affected vehicles. Background: I own a 2014 Audi S6 with Vehicle Identification Number (VIN): [XXX]. Since purchasing the vehicle in 2018, I have experienced repeated failures of the motor and transmission mounts at alarmingly low mileage intervals. The motor mounts have been malfunctioning and requiring replacement approximately every 20,000 miles. This recurring issue has not only resulted in significant expenses but also raised serious concerns about the overall safety and reliability of the vehicle. Safety Implications: The failure of motor and transmission mounts has severe safety implications for the passengers and drivers of the affected vehicles. When these crucial components fail prematurely, they can cause sudden and unexpected movements and vibrations in the engine and transmission systems, compromising the vehicle's stability, control, and overall safety. This defect can potentially lead to accidents, injuries, or even fatalities, both for the occupants of the Audi S6 and other road users. Financial and Non-Financial Consequences: The repeated failure of motor and transmission mounts has imposed significant financial and non-financial burdens on me as an owner. The cost of multiple replacements and repairs is high and unreasonable for a vehicle of this caliber. Moreover, the frequent breakdowns have caused significant inconvenience, as I have had to endure extended periods of vehicle downtime, repeated trips to the service center, and associated expenses for towing and alternative transportation. Request for Resolution: Considering the seriousness of this matter, I request that AUDI USA i INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO
Source: NHTSA WEB SITE -
2017 AUDI Q7- San Diego, CA
I have a 2017 Audi Q7. There is a recall for the problem I am having but my VIN is not included and Audi cannot do the repair unless my VIN is included. The recall is 97CB. When my auto lights option is turned on, at completely random times, I get warning light that states: FRONT LEFT SIDE MARKER LIGHT DEFECTIVE SEE OWNERS MANUAL. The lights are functional and working (as verified by dealer in 2019) but there is some software glitch and Audi can't fix it because my VIN isn't part of the recall. It is startling when the sensor alert goes off. How do I get my vin added to recall 97CB? Thank you
Source: NHTSA WEB SITE -
2022 AUDI Q3- Denver, CO
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE