AUDI Complaints

The contact owns a 2017 Audi Q7. The contact stated while driving approximately 30 MPH at night, she was informed by another driver that the turn signals and the running lights were inoperable. The contact stated the "Auto Adaptive Light” malfunction warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight module needed to be replaced due to corrosion. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The failure mileage was approximately 55,000.

The contact owns a 2016 Audi S6. The contact received notification of NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling) however, the repair had been previously completed by an independent mechanic, a year prior to receiving the recall letter. The contact filed paperwork to be reimbursed after receiving the recall letter. The contact had taken the vehicle to a dealer, and the dealer stated that the vehicle was no longer under warranty. The dealer had not performed the recall repair, stating that the vehicle had been modified. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2021 Audi A6. The contact stated while his father was driving 45 MPH, the electrical system Malfunction warning light illuminated. The contact stated that several electronic components started to turn off until the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the starter generator to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.

The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the vehicle and became aware that fuel was leaking underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel pump flange needed to be replaced. The contact was informed that the warranty for the repair was 12-months. The contact stated that the fuel flange was replaced. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in 2017 and that the warranty was for 12-months. The failure mileage was approximately 84,000.

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the road (not all) before the complete shutdown of all systems. The car was towed to our Audi dealer. Audi confirmed that it was the Gateway Module that had completely shut down due to "water ingress." This was perplexing because: 1) There had been a recall to fix this issue in similar Audi's about a year ago and we had promptly taken it in for the fix; and 2) We did not spill any water on the back seat nor drive over any substantial water which in any event should not have resulted in a complete system failure based on the fix that had been prescribed for the recall. Audi indicates they have fixed the issue and applied a sealant underneath as an added measure. We are very concerned about how - after the recall fix - this could have happened and want to know what assurance there is it cannot happen again.

The car is totalled. My car tripped 9+ malfunction warnings, after starting and driving. These included rear brake lights, directionals, start/stop system, and more. It appears that the sunroof leaks, and the roof drains were clogged (even though they were specifically checked and cleaned by the dealer 2 months earlier). This led to water accumulating in the areas under the back seat (a prior recall which allegedly had been addressed...NHTSA campaign number: 21V947000. Audi’s number for this recall is 90S9.), and in the rear wheel well area, where electronics control modules live. The car eventually had to be towed to the dealer. It was initially estimated to cost $9,500 to repair. But, after several weeks, more water was found and it was declared not worth repairing.

Rear suspension coil spring was broken, with only 62,000 miles. This sounds similar to the problem with this car's cousin, the 2018-19 VW Tiguan, which had a recall. (https://www.consumerreports.org/car-recalls-defects/volkswagen-recalls-cars-suvs-springs-could-break/)

2022 Audi etron. 20,759 miles. Electrical malfunction light came on. Took it to the dealer. Advised Entire front motor needed to be replaced due to coolant seepage into the front motor. Seems to be a very common problem and a 2 week+ turnaround

Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. VWofA issued a recall for rear springs for the same year of the VW Atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people are having this issue, and it costs, $2400 to replace the springs.

I first received notice of this recall in 1/22. My Audi dealer has continuously stated that Audi does not send them enough kits to remedy this recall