AUDI Complaints

The contact owns a 2014 Audi A7. The contact took the vehicle to the local dealer for routine maintenance and was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

Dropped off car to audi arlington to fix recall. They said it was finished but did not update the recall status. Called audi multiple times to ask, was not able to reach them. Left voice mail and still no call back.

Purchased car 3/18/23. Not even two months after purchasing - on 5/11/23, I was in far left lane going to make a left turn - stopped and had blinker on. No cars, pedestrians or any items were in front or behind me. Out of nowhere the car slams on breaks and the red presense light comes up on dashboard. Vehicle may have even turned off. Both myself and passenger thought we had been hit from behind due to the amount of force and both had neck pain afterwards. Only 3 days later, nearly the exact same thing occurred. I was in far left turn lane but this time a car was behind me also wanting to turn. When proceeding to turn, the brakes were slammed on. I don't recall seeing the presense light this time. My dog flew out of backseat and the car behind me honked and driver was screaming out his window at me. I was lucky I was not rear ended. I called the dealership who explained this happens with the presense and they could change settings but it is a known complaint. Said it can be caused by a dirty sensor or even sunlight. I took the car to Audi who had engineers look at it and verified that the events did occur on these dates and said it was "environmental concerns" which could be several things since there wasn't a vehicle around - suggested maybe sunlight reflecting off a street sign. Presense is not able to be turned off permanently - must go through a series of steps to deactivate. The car is not safe to drive with presense on - period. Also mentioned there was a technical service bulletin 2058077. There have been numerous people online describing accidents from this. The public should be aware of this as I am sure deaths have already occurred from this. There are numerous complaints on the audi boards and I've read of at least one lawsuit where driver was seriously injured from it breaking so hard that his lung was crushed.

Jack failed while using to lift car. The "teeth" (hidden underneath the silver body mounting point) which engage the left and right halves of the jack scissors had become mashed up, and slipped a notch or two, suddenly dropping the car downwards. Yes I have the part for inspection. Audi Seattle service department said my only alternative through them was ordering a new one for full price. Yes they saw the jack.

Was driving and car gave me an Electrical System Malfunction, shortly after all lights (abs, esc, power steering, brakes) came on and vehicle died right after. I was traveling at 25-30mph and was unable to control my vehicle. I had to have the vehicle towed to a shop because it would not start after. After some research, it seems to be a problem with the 48V mild Hybrid system. Thousands of known cases this should be a recall! Extremely unsafe.

passenger occupant detection system (PODS) may detect a malfunction and switch off the passenger airbag even though the seat may be occupied. Cars battery has been replaced yet battery problems still occur.

On 21 April 2023 while driving on a highway, the US specification 2023 Audi Q5 engine began to make noise and a yellow engine warning light came on. During the process of moving the vehicle off the highway to a safe location to stop, the engine began to progressively lose power and the noise became much more noticeable and distinctly sounded like metal on metal. The Audi repair shop provided a report of diagnostic tests run but did not open the engine for further inspection. The repair shop ordered a replacement engine. Due to delays in delivery of a replacement engine, the vehicle is still at the repair shop five weeks after the incident. The vehicle had less that 550 miles (900 kilometers) on the odometer and had been in service only one month from delivery. The vehicle was sold by Audi USA through Military Auto Source direct to the user in Germany. The vehicle was used only in Germany and is presently at the Audi repair shop in Germany (Autohaus Lutz, Vaihinger Str. 91, 70567 Stuttgart, Germany). Based upon cursory research of existing recall issues for this model vehicle, the problem appears very similar to a connecting rod failure identified for engines manufactured in a prior period. Attempts to work with Audi USA to identify if this is indeed the same connecting rod problem and attempts to obtain confirmation that this engine was checked/tested for the known connecting rod issue both have proved unsuccessful. The local Audi repair shop has not been forthcoming with details of what specifically caused the engine failure or actions that Audi is taking to identify the source of the problem. This is being brought to the attention of the NHTSA because this may be a continuation of the connecting rod issue previously identified and declared resolved by Audi.

My car was manufactured with defective pistons. The pistons are resulting in reduced oil pressure in my engine, which can result in a sudden loss of power. I had my engine inspected, and the attached photographs depict that the original pistons that shipped with my car caused scoring to the cylinder walls which is causing metal pieces to collect in my engine. In addition, Volkswagen Group of America, Inc. acknowledged that the pistons need to be repaired in my car, and quoted the repair using an updated design, so they are aware of the issue and have knowledge of it. While the defect existed during the warranty period, VWGoA refuses to repair or replace my defective engine under warranty.

The check engine light illuminated on several occasions indicating the catalyst efficiency is below the threshold. The vehicle has not been repaired and is available for inspection. Audi dealership has inspected the car and said that the catalytic converters are bad and need to be replaced. The car only has 60,000 miles on it and has no other problems with the engine. The dealership says that there is no reason why the converters should be bad based on the vehicle history. the repair is cost prohibitive due to an estimate of $13,500 to replace the catalytic converters. The catalytic converters being bad is increasing the harmful pollutants causing unnecessary excessive tail pipe emissions.

Starter warning followed by electrical system malfunction, these were followed by Multiple warning lights (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop.