2014 AUDI A6 Complaints

On XXX my 2014 Audi A6 failed to accelerate on a parkway. An EPC light appeared. I restarted. It reappeared and car was slow and shaky. I took right to nearest Audi dealership. The next day, they sent this video, admitting a common problem, and suggesting full engine replacement. [XXX] I have contacted Audi of America, Audi of Huntington and Audi of Manhattan. All refusing to help with our faulty engine. Further investigation shows so many cases on Audizone, North Anerican Audi Owners groups. Why was this not a recall? Could have been very dangerous highway accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Re: Safety Defect & Recall Non-Compliance – 2014 Audi A6 (VIN: [XXX] ) I, [XXX] , a private living woman domiciled at c/o [27870], native to Turtle Island of Choctaw and Moorish lineage, submit this complaint regarding an unrepaired federal safety recall on my 2014 Audi A6. Facts: 1. My vehicle has an open safety recall that remains unrepaired, despite being serviced at Audi dealerships by prior owners. 2. The recall was never disclosed to me by the selling dealer, Roland Holmes Auto Sales, nor by the financing entity, Credit Acceptance Corporation. 3. The unrepaired defect presents a serious safety hazard to myself, my family, and the public. 4. The manufacturer, Audi USA, has failed to complete the required recall work. I request that NHTSA investigate this matter, enforce compliance upon Audi USA, and take appropriate action against the dealer for failure to disclose the recall. Respectfully submitted, [XXX] c/o [27870] All Rights Reserved. Without Prejudice. UCC 1-308. Date: 09/01/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Audi A6. The contact stated that there was a fluid leak underneath the vehicle near the exhaust pipe, with a fuel-like odor. No warning lights were illuminated. A certified mechanic inspected the vehicle at the residence, and determined there was a leak in the fuel line. Following the advice of the mechanic, the vehicle was towed to the dealer, where the fuel leak was confirmed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.

I am writing to formally file a complaint regarding persistent mechanical failures and safety concerns with my 2014 Audi A6, VIN: [XXX] , which have resulted in significant repair expenses, inconvenience, and potential safety hazards. Despite having the front brakes and sensors replaced in the previous year, I recently experienced brake warning lights and related malfunctions. According to the most recent service report from Audi Bethesda (Repair Order [XXX], dated May 9, 2025), it was discovered that the incorrect brake pad sensor had previously been installed and that connectors were not properly secured. Additionally, the repair team found further issues with the ABS sensor and rear brake pad sensors—indicating an ongoing pattern of misdiagnosis and improper installation by authorized service providers. More concerning is the failure of the vehicle’s fuel system, including the fuel pump and filter, which were replaced at considerable expense. According to the repair documentation, there were still unresolved low fuel pressure faults present even after parts replacement. The technicians cited potential metal contamination in the fuel meter valve (N290), which could require full fuel system replacement—an unacceptable situation for a vehicle that has already undergone such costly repairs. After further internal investigation by Mitch Carr’s Auto Service several other concerns were brought to my attention. 1)Battery left to die 2)Fuel filter replaced 3)Glow Plug Replaced 4)Injector Seal Replaced 5)Re-Gen DPF procedure to clear faults 6) Rubber Stem on Tire Replaced INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once again. Brought it back a 2nd time to the dealership’s mechanic. After about a week, we heard back and they told us he still couldn’t find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn’t work.

The contact owns a 2014 Audi A6. The contact stated while driving at approximately 70 MPH, the accelerator pedal was depressed; however, the vehicle stalled. The Electronic Power Control System and the Check Engine warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that there was a fuel leak and that the fuel injector, the coolant hose, and the water pump needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 17V781000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,615.

The contact owns a 2014 Audi A6. The contact stated that he became aware that the vehicle was experiencing abnormal oil consumption. An unknown dealer was notified of the failure, but an oil consumption test was not performed on the vehicle. Additionally, the contact stated while driving 65-68 MPH, the EPC and the check engine warning lights were illuminated, and the vehicle started shuddering. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that there was no compression in cylinder #6. The vehicle was then towed to another independent mechanic, who determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 149,087.

My car was manufactured with defective pistons. The pistons are resulting in reduced oil pressure in my engine, which can result in a sudden loss of power. I had my engine inspected, and the attached photographs depict that the original pistons that shipped with my car caused scoring to the cylinder walls which is causing metal pieces to collect in my engine. In addition, Volkswagen Group of America, Inc. acknowledged that the pistons need to be repaired in my car, and quoted the repair using an updated design, so they are aware of the issue and have knowledge of it. While the defect existed during the warranty period, VWGoA refuses to repair or replace my defective engine under warranty.

The vehicle defrost system stopped working due to the aluminum heater core getting clogged. The Audi maintenance does not have an interval for flushing the system on a regular basis. The vehicle only has 58,000 miles and the the failed/clogged heater core is preventing the defrost and defogging of the windshield making visibility dangerous in cold weather and sunlight.

The electronic steering system on my Audi A6 failed without warning, locking my steering wheel in place. A review of on line message boards for Audi owners indicates this is a systemic problem, and has, for some owners, actually locked their steering while driving. This did not happen to me, but prior to locking, my car instantly transitioned from steering with no issues to almost becoming undrivable before I could get to a repair shop.