AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI Q5- Lakeland , FL
My 2018 Audi Q5 has a water intrusion issue with control module damage. The vehicle reduce speed to 15 mph on the highway, when parked the lights would not shut off. The vehicle would then not turn on. Thirty minutes later the vehicle started. I received a front passenger seatbelt malfunction and several controls went out. The passenger seatbelt would not recognize there was a passenger buckled in the seat. The lights stayed on. The windshield wipers started on their own. The car wouldn’t recognize the key fob. Later the turn signal malfunctioned, along with the front lights staying on but the rear light and license plate light would not come on. At the dealership they found water in the comfort module housing, left rear quarter panel/wheelbase and said it was probably caused by the pressure vent seal allowing water to enter damaging the comfort module and 56 wires. They stated the vehicle was unsafe and inoperable. They also were not able to roll the windows back up or lock and secure my vehicle. The issues with the vehicle speed occurred 5 weeks ago. The dealership changed the thermostat but the speed reduction happened again afterwards once but when it was turned off and turned back on the speed went back to normal. Then today the vehicle just went crazy with things turning on and other controls not working, like the taillights. Multiple times I have told the dealership of the seatbelt malfunction. They said it was probably the seat detecting something on the seat, like a bag but couldn’t account for the malfunction when the seat was occupied. The vehicle is now at the dealership with plastic taped around the opened windows and unsecured since the locking controls will not work. They suggested I file a claim with my insurance for the repair. This screams defect to me!
Source: NHTSA WEB SITE -
2017 AUDI Q7- washington, DC
Hello. Campaign Number 16V642000 needs to be expanded to include the full range of VINs manufactured for all the 2017 Audi Q7 model year(s). This vehicle reports a side marker light malfunction, but the VIN is not included in the Audi recall. There are numerous complaints on the NHTSA website itself, and even more across various Internet forums to warrant NHTSA investigation. The continued delay by NHTSA not to investigate the need to expand the range of VINs covered under this recall, allows a safety issue to continue to go uncorrected by the manufacturer and therefore unnecessarily and negligently increases the risk of crash for countless motorists.
Source: NHTSA WEB SITE -
2013 AUDI A5- Desoto, TX
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out thousands of dollars over the years for repairs that I feel were faulty being that I am on the only owner of the vehicle. I have approximately a little under 75k miles on my vehicle although I purchased in 2012 (2013 vehicle) only to take it to dealerships and pay for this and that but most recently my major complaint is my car has stopped on me 4 times and I paid originally for what the dealership stated was the problem only to take it back 3 times and now they state the FUEL PUMP is the problem and there is no recalls. Audi is known to have recalls on FUEL PUMPs but at this time do not reflect on my vehicle. However, my car has not been in an accident, I am the only owner, the mileage is under 100k and there is no explanation as to why the fuel pump needs replacing. Please look into this. Thank you.
Source: NHTSA WEB SITE -
2022 AUDI Q7- Fort Mill, SC
My 2022 Q7 behaved strangely today when the sunroof just was busted by itself. My Q7 is just 8 months old & to my surprise even when nothing hit the sunroof, it was busted. I have officially logged a complaint with Audi. But I am unsure of any response. I was with my wife while this incident happened & lucky that my kids weren’t with me at the same time. This vehicle is apparently the luxury model & safety should have been the first consideration for the driver, passengers & any vehicle following while on the road. I need your help here to understand how to address this issue.
Source: NHTSA WEB SITE -
2010 AUDI Q5- Pearland, TX
Fuel vapor in cabin. Research indicated need to inspect fuel pump. Removed inspection cover and found fuel puddled all around pump and noted fuel would re-plenish through apparent micro-fractures in the plastic pump housing when wiped away. Crack not visible but fuel obviously coming through housing after being wiped. I am 4rth owner. NTSB site and Audi site shows no open recalls. CarFax received on purchase of the car shows no open recalls but at the same time shows no evidence of Audi or VW service since the recall was issued in 2016 (very strange). Very similar description in incident #11353734. Image and video taken of the pump housing and fuel surrounding it.
Source: NHTSA WEB SITE -
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2017 AUDI A4- JERSEY CITY, NJ
The Thermostat and it's house is failing on my of the 2017 audi a4 causing the coolant water to leak which makes the car heat up quickly due to leak and not having sufficient coolant water. So many of the b9 generation of audi a4 owners are also complain about this issue. Audi is charging $2500 to fix this known issue.
Source: NHTSA WEB SITE -
2015 AUDI Q7- KANSAS CITY, MO
Driving down the highway, 70 mph, and the middle panel of the panoramic sunroof just shattered. Nothing struck the glass, and the highway was smooth; no potholes or bumps.
Source: NHTSA WEB SITE -
2021 AUDI Q7- Wichita , KS
Electric malfunction signal all sudden appears while driving and engine start malfunction.
Source: NHTSA WEB SITE -
2018 AUDI A5- San Antonio , TX
Sunroof exploded while driving down the highway. There was no impact from foreign objects and glass breakage shows upward breaks. No injury sustained due to shade being closed.
Source: NHTSA WEB SITE -
2016 AUDI A3 CABRIOLET- San Antonio, TX
The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE