AUDI Complaints

The contact owns a 2015 Audi A3. The contact stated that when filling the fuel tank, fuel leaks out of the vehicle. The failure would occur as soon as the contact filled the tank with about $ 3 worth of fuel. The contact recalled that previously, they struggled to open the fuel cap. The vehicle was taken to the dealer, diagnosed that the suction pump had failed. The issue related to NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed, and a case was opened. The manufacturer confirmed that the VIN was not included. The failure mileage was 134,000.

I was driving my car would not accelerate on the highway and it almost caused me to get into an accident with my niece in the car. When I took the car to Audi this is what I was told my the service adviser. “Good afternoon. The technician has been looking into the vehicle and has found the cause of the issue. He has found the coolant water pump has failed internally causing coolant to leak internally into the vacuum system. This is causing the vacuum to be blocked for the turbo and thus causing the sluggish feeling when accelerating. In order to fix, the water pump and all compromised vacuum system components need to be replaced. It is a rather extensive job unfortunately.” My car only has a little over 45 thousand miles. Audi should be responsible to fix this problem because they sold this car knowing the water was faulty in these models. I recall should have been put out. I was quoted $6,000 to fix this problem.

Our '22 Audi Q5 experienced a spontaneous sunroof implosion while driving on the highway. Temperature would not have been a considering factor here, nor did anything hit the sunroof but it exploded and showered the occupants with glass - both pebble-sized pieces and small shards. The curtain was open at the time and glass went everywhere. Thankfully, the driver had the good sense to pull over immediately without an accident. This incident interrupted their trip, they had to find someone to tape a plastic cover over the gaping hole, then have the sunroof replaced, all at considerable expense and hassle. This was both a very dangerous AND frightening experience. Audi headquarters was contacted and denied any responsibility, saying that we need to handle this through our insurance company which I find outrageous as it has been recorded that quite a few Audis have experienced this same situation. It should be covered under their warranty!!

Vehicle: 2015 Audi Q3 | Engine: 2.0L TFSI 4-Cylinder Turbo Component: Engine Complaint Description: While driving on the interstate at highway speed, the red oil pressure warning light illuminated suddenly and without prior warning. The standard low oil level warning light did NOT illuminate prior to the failure. Oil level was verified as correct and within specification at the time of failure. The vehicle suffered a complete and catastrophic engine failure due to oil starvation and rod knock, despite a verified proper oil level and oil pressure. The engine requires full replacement. This failure occurred at only 3,432 miles since the most recent oil change. The vehicle has a documented history dating back to 2021 of recurring engine oil consumption concerns, fuel contamination of engine oil, and high-pressure fuel pump failure — all serviced at authorized dealerships. A multipoint inspection performed approximately four months prior to this failure returned a fully satisfactory result with no engine concerns flagged. This is believed to be related to the known piston ring defect in Audi/Volkswagen 2.0L TFSI engines documented in federal class action litigation (Rieger v. Volkswagen Group of America, Case No. 1:21-cv-10546-NLH-EAP), which explicitly named the 2012–2017 Audi Q3 as an affected vehicle. The engine failure occurred without warning while at highway speed, posing a significant and immediate safety risk to the driver and other motorists.

On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Those messages referenced, among other things, drive battery errors, a major electrical system failure, and drivetrain issues. After the abrupt stop, the driver, attempted to restart the vehicle. Following one failed attempt, the vehicle restarted; however, after traveling approximately 30 feet, the vehicle again came to an abrupt, violent, and sudden stop. After several additional failed attempts to restart the vehicle, the driver allowed the vehicle to sit idle for approximately five minutes. The driver was then able to restart the vehicle and drive it, very cautiously and slowly, approximately two miles to a safe location. Once in a safe location, driver contacted the dealer who confirmed that the vehicle was unsafe to operate. The vehicle was towed to the dealership. On May 7, 2026, the dealer informed us that they had found “several different faults stored in the vehicle but those faults all basically contradict each other.” The dealer further informed us that they would need to contact Audi in Germany for guidance on how to proceed with diagnosis and repair. On May 22, 2026, the dealer informed us that "(w)e do need to drop the battery. There is a module in one of the battery cells that we are going to replace and also the module that controls the battery as well".

2022 Audi Q5 (VIN: [XXX] ). Engine lubrication system failure — persistent abnormal oil consumption across two separate engines over 14 months. Beginning March 2025, the low engine oil warning light began activating repeatedly, sometimes after as few as 300 miles. AutoNation Audi Bellevue confirmed 1 quart low and initiated oil consumption tests. Their technician noted in writing that oil found externally was "not enough to cause a 1 quart low oil light" — meaning the root cause was never identified. A PCV valve replacement was attempted July 2025; the warning returned after only 300 miles — same as before the fix. Audi of America approved a full engine replacement in September 2025, completed December 2025. Within weeks of pickup in January 2026, the low oil warning activated again on the brand new engine, and again after 4,000 miles in April 2026. The defect has persisted across two engines despite multiple repair attempts. Audi now claims consumption is "within spec" at 0.16 qt/1,000 miles but has not explained why the warning light keeps activating. Safety risk: unpredictable oil loss risks sudden engine seizure at highway speeds with insufficient warning to stop safely. Confirmed and inspected by AutoNation Audi Bellevue and Audi of America. Vehicle available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

COMPLAINT: Authorized dealer non-compliance with NHTSA Compliance Recall 25V900 (Rearview Camera Software, FMVSS No. 111). Vehicle is a 2019 Audi A8 subject to Recall 25V900, issued by the manufacturer in January 2026. The recall work was scheduled with an authorized Audi dealer in Southern California by telephone. The dealership representative confirmed an appointment for April 17, 2026 at 2:30 PM and represented that the service would take approximately two hours. The appointment was then confirmed in writing three separate times by SMS from the dealership: twice from its scheduling line on April 15 and April 16, 2026, and once on April 16 at 12:38 PM by a Business Development Manager from the dealership main line, who expressly acknowledged the scheduled service and used it to solicit a vehicle appraisal. On April 17, 2026 the vehicle was presented at the dealership at the scheduled time. The service advisor on duty stated that the vehicle would have to be left until the following Monday and could not be serviced that day. He refused to provide any reason for the change. He refused to identify who had scheduled the appointment. He refused to contact the service director on the owner's behalf. A direct call to the service director at the number on his business card was not answered. The vehicle was returned without service. The recall remains uncompleted. The dealer's conduct effectively imposes an unreasonable burden contrary to the obligations of 49 U.S.C. § 30120 and 49 CFR Part 577. GENERAL GUIDELINES: - Component: rearview camera software (subject of Recall 25V900). - Safety risk: per the recall notice, the software issue may prevent the rearview camera image from displaying, decreasing visibility when reversing. - Confirmation: the recall was identified by the manufacturer; the dealer accepted and confirmed the appointment four times (1 verbal, 3 in writing) before refusing. - No physical inspection has occurred; the recall has not been performed. -

The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.

I purchased a new 2025 Audi Q5 Sportback on 4/13/2026. I brought my car home that day and then had to go to the hospital for surgery so didn't drive my car for two weeks. I get in my car after a couple of weeks and the engine light came on and didn't come off I took it into Audi on May 7th. Audi said I could pick up my car on Monday May 11th and said the car battery was charged and I should be good. I brought my car home and then didn't drive it again for a week. I got in my car again and the engine light came on again. I called Audi on the Thursday before Memorial day and was told I needed to bring this back in. I took it in on Tuesday, and was told this code is a known issue and Audi is putting a fix in place to update the modules. They provided me the attached from Audi. If this is a known issue, I feel this should have been provided to me about this before buying the car. I was also told to continue to drive the car and with the light on. How dangerous is that to drive a car with the engine light and ignore it. If something is seriously wrong, I won't know cause I am told to ignore. I would like to know how to return this car as a lemon has this was a known issue and they don't know when the fix will be in place. I am asking for assistance on how to proceed with Audi. I have read several reviews on line with others that have experienced the same issues over a year ago. Thank you !

The component that failed was the tire/wheel system on a rental vehicle from Enterprise. While driving on a dry highway in New Mexico, a tire pressure warning light appeared. Because we were in a remote area, we stopped at the nearest gas station and added air to the tire. After adding air, the warning light temporarily turned off, so I believed the issue was low tire pressure. However, while continuing to drive, the warning light came back on. We were traveling through an isolated area where towns and service stations were very far apart, and I was attempting to safely make it to the next available gas station or service area. While driving at highway speed, I suddenly heard a loud “boom boom boom” noise. Immediately afterward, I saw the tire detach from the vehicle and roll in front of me before going off to the side of the roadway. I quickly attempted to safely pull the vehicle over. The sudden tire separation created a serious safety hazard for myself, my passengers, and other drivers on the highway. There was a risk of losing control of the vehicle, rollover, collision, or secondary accidents caused by debris or the detached tire. Other vehicles had to maneuver around us after the incident. The problem was not caused by weather conditions, debris impact, or unsafe driving. The failure happened during normal highway driving in dry conditions. The tire itself was not recovered after the incident. An Enterprise representative later asked where the tire was, but due to the sudden nature of the event and the remote location, we were unable to retrieve it. To my knowledge, the vehicle has not yet been formally inspected by the manufacturer or an independent repair facility. However, the vehicle should be inspected for possible tire defects, maintenance failures, wheel assembly problems, or improper installation. The incident was reported to Enterprise, and I contacted customer service multiple times regarding the safety issue and resulting damages and expenses.