AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 AUDI A4- Great falls, MT
We live in Montana where it gets very cold on a regular basis while driving our Audi the steering wheel ceased to function and would not allow us to control the vehicle this occurred three times. A warning on the dash came up that said steering malfunction stopped vehicle but it was very scary and intimidating to know that your steering wheel could quit at any time we got stranded and took it to a dealer and they said that the steering rack computer had failed and could not get the part for at least a month since they had so many of these vehicles having the exact same issue in the United States the dealership stated that the other three dealers locally to them all were waiting on the same exact part for the same problem they charge us $6,000 to repair it I would think that if so many of the same vehicles are having the same problems that there's no parts available in the country that it should be a recall and the manufacturer should be responsible for the issue what can we do?
Source: NHTSA WEB SITE -
2021 AUDI Q3- NORTHRIDGE, CA
Two weeks ago my 2021 Audi Q3 displayed a child lock malfunction error. The rear passengers cannot open the door from the inside even after turning off the child lock feature because of this fault. I dropped my vehicle at the Audi dealership in Ontario, California. They called me a few hours later and said that they fixed the malfunction by doing a software update. The next day the fault alert came back. My parents are over 80 years old and I'm concerned that if I get in to an accident my family members will get stuck in the back
Source: NHTSA WEB SITE -
2019 AUDI A6- Flint, MI
I had a failure with the vehicle electrical system malfunction. I had multiple warnings from ABS, Power steering, Adaptive cruise control. I was on the highway doing about 70 when this happened. After about 5 mins of driving, everything powered down in the vehicle. From the dashboard to the center instrument panel. Then after that, the car cut off. Lucky I was in the right lane to pull over to the shoulder. Car never started back up. Nervous about what the dealership is going to tell me.
Source: NHTSA WEB SITE -
2022 AUDI E-TRON- Furlong, PA
Electric car that does not hold power. Ad says full charge can get you to 220 mi, however i can barely get 170 mi of full charge.
Source: NHTSA WEB SITE -
2012 AUDI Q5- Tioga , TX
I have maintained the car well returning to Audi dealerships for all servicing. I’m able to pull into any Audi dealership to top off my oil due to a known issue with excessive oil consumption for Q5s. At 108,000 miles, the consumption is progressively worsening requiring 1 quart of oil every 500 miles. There’s no oil drippings on my garage floor.
Source: NHTSA WEB SITE -
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2019 AUDI Q3- Columbia, SC
After multiple attempts to have my 2019 Audi Q3 repaired the vehicle is still sitting at Audi of Columbia with the following issues (leaking water, drainage system is compromised, mold in the roof lining, sunroof is leaking).
Source: NHTSA WEB SITE -
2013 AUDI A4- Falcon Hts, MN
My Audi A4 failed to start on the coldest day of the year when my daughter was out doing errands and left it for an extended time parked outside. When she returned and tried to start the car, she got an error message: "Steering defective! Do not drive vehicle!" She re-tried over a dozen times, leaving the vehicle and returning to try again....to no avail. It was extremely cold so she retreated into the building and searched the internet and found others who had had this same problem. She finally called a friend who came to pick her up and take her home. I called Audi, and they confirmed that it's a know problem that occurs in extreme cold and there's no way to get it started until things warm up. We waited until later in the day before my son and I drove over and successfully got the car started. Luckily my daughter could get warm refuge in a nearby building. But it is easy to imagine other circumstances, say, someone who lives in the country who stops at the side of the road for whatever reason and might freeze because the car won't start. Although Audi has known about the problem, they have chosen not to issue a recall but instead an extended warranty that had expired a month or so before this incident. Surprisingly, they refuse to fix the problem because it is beyond that extension date even though we brought the car to the dealer and they confirmed the error was recorded 18 times which might match my daughter's desperate but failed attempts to start the car. This is not an optional fix. It is a danger that should be addressed by recall. This is the first time we had this problem or even knew to be concerned. Furthermore, the notice for extended warranty (see attached) was not even addressed to me but, instead, to my teenage son who clearly didn't understand how important it was to get it fixed.
Source: NHTSA WEB SITE -
2019 AUDI Q8- BELLEVUE, WA
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Source: NHTSA WEB SITE -
2015 AUDI S8- Acworth, GA
The contact owns a 2015 Audi S8. The contact stated he was unable to start the vehicle. The contact stated that the Electronic Power Control (EPC) warning light was illuminated. The contact was able to start the vehicle, but the vehicle was shaking while driving. The contact also stated the vehicle had stalled. The contact took the vehicle to an independent mechanic and was informed that the oxygen sensor and oil pressure switch needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic and was referred to a local dealer. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 AUDI E-TRON SPORTBACK- San Jose, CA
The contact owns a 2022 Audi E-Tron. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. The contact stated that the vehicle lost motive power. The contact was turned off and restarted the vehicle and the vehicle operated as designed. On another occasion, the contact stated while driving 30 MPH, a message was displayed erroneously showing that the vehicle was heading in the wrong direction. The dealer was contacted, and a voicemail was left. The manufacturer was not contacted. The failure mileage was 2,707. The contact stated that the manufacturer was contacted. The dealership had possession of the vehicle for over 30 days and could not replicate the issues.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE