AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 AUDI S7
    - Grafton, MA

    I have been trying to get this recall remedied since 4/1/22 to no avail. I have been stranded on the side of a busy highway due to the fuel indicator reading 1/3 full but the fuel tank was actually empty. This put me in a significant safety situation where the car slows to unsafe speeds and stops due to lack of fuel. I have contacted Audi Corp for months without success.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q5 E
    - Irvine , CA

    When the car was initially purchased in 2021 a fully filled gas tank and fully charged battery gave a total range of approx 400-420 miles. As of recently the fully filled up gas tank and fully charged battery are giving a digital range reading of 368 miles. At the minimum this is a 32 mile to 52 mile range difference. Took it to the dealership on Jan 2023 after noticing an issue in December 2022 and they are insisting the systems are correct and working. They are refusing to look into the matter. We are not sure if the sensor is wrong or if the car is prematurely stopping fueling internally causing it to not fill and give this reading.

    Source: NHTSA WEB SITE
  • 2016 AUDI A3
    - Poughkeepsie, NY

    At 100,000 miles my engine lost all compression in cylinder 4 causing the vehicle to suffer a serious lack of power and become a danger to drive. Upon further research I have found that this is not uncommon for the Audi/VW 2.0 Liter TFSI (direct injected) engines. It appears that injector issues lead to either lean or rich running conditions that essentially melt the pistons and/or rings. I did have to have the engine replaced as there was no way to reliably verify whether the engine could be re-built so another engine was sourced from a salvage yard. The entire cost for the job was roughly $9,000. Again, this appears to be more common than a person should expect for an engine with such low mileage.

    Source: NHTSA WEB SITE
  • 2016 AUDI Q5
    - Cincinnati, OH

    The contact owns a 2016 Audi Q5. The contact stated that upon starting the vehicle, the "Steering Fault - Do not drive Vehicle” message was displayed on the instrument panel. Due to the failure, the contact used excessive effort to drive the vehicle to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion. The mechanic referred the contact to the dealer for assistance. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,000. The contact stated that the vehicle is also experiencing excessive oil consumption.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 AUDI A3 CABRIOLET
    - Sunrise, FL

    The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 AUDI S4
    - Inver Grove Heights, MN

    The R&R valve/oil separator unit failed on my 2015 Audi S4 at approximately 71,000 miles. This unit, when fails, can mix the oil and anti-freeze which can seize the engine. I was able to catch the problem before engine failure. Minneapolis Audi repaired the vehicle this week, 1/10/23. There were NO warning indicators except noise. Various media sources have stated that this is a known engine failure concern between 60-90K miles for this engine. Audi does not recognize this as a safety or warranty concern.

    Source: NHTSA WEB SITE
  • 2019 AUDI A6
    - unionville, CT

    Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the parking lot.

    Source: NHTSA WEB SITE
  • 2017 AUDI A4 ALLROAD
    - Pikesville, MD

    The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 AUDI A7
    - Hampton, GA

    The electrical malfunction light came on while driving. Then my spoiler malfunction light came on. After that my dash board lit up like a Christmas tree. All kinds of lights came on. My car stopped in the middle of traffic. Had Audi care tow it to a Audi dealership. The SA says it's an alternator issue and there is no eta when the part will be in. They have over 30 cars at each Audi dealership around the city with no recall, or loaners. I may be without a car for a month or more.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q5
    - Oakland, CA

    Electromechanical steering rack failed as I was driving. It was hard to move my vehicle. The problem has been confirmed by the dealership. They stated that water entered the electromechanical steering unit causing it to fail. Shouldn't these units be watertight? No other warning or symptoms before the incident. I also read online that Audi has numerous steering rack failure problems. It's a hazard.

    Source: NHTSA WEB SITE