AUDI Complaints

I was trying to park my car in my office parking space, after right turn to parking space, I applied brake to stop, but the car suddenly accelerated and within few seconds it crashed into the office building. I was still applying brake when it accelerated and I could not do anything else. The fact that vehicle climbed two levels of curbs to hit the building shows that the acceleration was out of my control. And even vehicle's collision system did not kick in when car was climbed over the curb. Polic report #: 22-350-0239C Agency: SCCSO

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Component Failed: Believed to be Starter Generator Part number 4N0-903-028-P on 11/04/2022 Cause: Ended up stranded on the side of the highway at night with no power, to include power steering and hazard flashers. Car had to be pushed out of the high way to avoid being hit by traffic. Problem is ongoing and easily reproducible. Manufacturer confirmed faulty Starter Generator on 12/15/2022 From first indicator lamp of Electrical issue to full shut down of car was about 20 minutes.

The contact owns a 2019 Audi A7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge was providing inaccurate reading and would indicate 650 miles to empty; however, after driving 2 miles, the fuel gauge indicated 600 miles to empty. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 19,900. VIN tool confirms parts not available.

The electrical system malfunctioned driving on the busy 422 expressway. Going at 55mph. Car dash lights up warning signs like electrical system failure, transmission, brake, power steering failure and the car shuts down in the middle of the road. Steered it to the side of road. Car would not start. Had to get it towed to dealer, Car has 33000 miles. The dealer has confirmed the failure. The component has been inspected by the dealer. Could have had a serious life threatening accident posing death or injuries to self and others.

My boyfriend was driving the vehicle and it killed on him in the middle of Veterans Highway in Metairie. La back in August 2022. I did not want to drive the car after that. I have grandkids and am a single female and do not want to die or get in a serious accident because the fuel is not getting to the engine properly, or be stranded on the side of the road. i then tried to sell the car and was told that a recall was issued and no one would sell it for me. and so then I was not going to sell a vehicle that is now a danger to everyone on the road. I am still having to pay a car note, and insurance on a car I cannot drive. I have since tried to make several appointments with Audi to get this corrected and they have cancelled on me 3 times because there is no remedy/ solution. I had the car towed to Audi because I refuse to drive a car on the road that is unsafe and put everyone in danger and my grandkids. I even asked them for a rental and they told me because I did not buy the car from that Audi they could not provide me with one.

The contact owns a 2021 Audi SQ5. The contact stated that while the gear shifter was shifted into reverse, the rear-view camera displayed a blank screen. As a result, the contact stated that he bumped into another vehicle. The vehicle was taken to the dealer where it was diagnosed that the Back Over Prevention system failed, and the infotainment unit software needed to be replaced. The vehicle was repaired. The contact then stated that he then received notification of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The manufacturer was notified of the failure and the contact was informed that the recall was previously repaired. The failure mileage was approximately 10,715.

Water pump failure. A very well known issue with this particular part and the same exact vehicle as mine, also with lots of other Audi models.

While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have been waiting months for the parts. He also said Audi of America is well aware of the issue but don't want to publicize it as they don't have the parts available to repair all the impacted vehicles. He provided me with the Audi TSB 27 22 41 showing they knew about it since at least March 2021 (Attached).

Starter/Generator Alternator failed and caused the battery to die ultimately leading to losing full power of the car on highway. Warning lamps were present and indicated "electrical system malfunction and contact the dealer for service." Car lost full power on the way to dealership and almost resulted in a crash. Component has been inspected by the Audi Dealer and confirmed to be the issue. Symptoms appeared very quickly and within 30 minutes of the symptoms the car was inoperable.