AUDI Complaints

The contact owns a 2009 Audi A3. The contact stated while driving approximately 20 MPH, the traction control and ABS control module warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 67,000.

I purchased this vehicle on 10/16/2022 and the very next day took it back and informed them that it was leaking oil. It was repaired and from that point on it was telling me to add a quart of oil once every week. Was diagnosed by the Audi dealership of the pistons needing to be replaced and that my car fell under the lawsuit that has yet to be settled. Was told I could spend the 9k to fix the car and be reimbursed. Audi really needs to be fixing all vehicles with these issues. That is just insane to pay 9k to fix a vehicle when I just got it and have barely been able to drive it.

My car was schedule for the 21H7 recall. I received 2 letters this year to have the recall work done. Audi of Pittsburgh's only available date was 12/08/22. I took the car in and later that day I got a call stating the recall was done back in March of this year. I told them it was not. Later I got a call saying it was done in April of 2019. I asked for the repair order and no one will provide it. To me it seems that Audi is looking for a reason not to perform the work.

Both rear coil springs were found rusted and broken by Audi dealer and need to be replaced. Car shouldn't be driven since both broken coil springs are just resting on the lower control arms. Quoted $2,171.05 before tax and shop fees.

A warning message appeared that there is an electrical system problem. I arranged to bring to dealer for service the next day. While driving to dealer, multiple malfunction messages appeared on dashboard. Eventually all displays went black and shortly thereafter the engine stopped. I rolled to a stop. Car was dead. Audi stated it needs a replacement starter/generator. Very dangerous as it happened to me on an interstate. My research shows that this is a not uncommon problem.

The electronic steering control module failed while the vehicle was stopped. A light came on the dash which stated something like ~"Do Not Drive Major Steering Malfunction" and the steering became almost impossible to turn. The vehicle was towed to an Audi Dealer and repaired at my significant cost. I am suspicious that there is a known defect which has not been acknowledged by Audi. I also own a 2014 Audi Q5 which I received a letter to extend the warranty for this specific issue (see uploaded information). The cover letter states this applies to Certain 2011-2016 Model Year Audi B8 (Q5) and C7 (A6) & D4 Vehicles. I contacted Audi Customer Care and they were unwilling to tell me any distinguishing attributes for why some 2016 A6 vehicles are included and my 2016 A6 is not. Audi told me that the VINs, PNs, Date of Manufacturer for covered vehicles is proprietary. My A6 has been babied and has never been in an accident or experienced any pothole or similar trauma, yet I had a major steering failure at ~48000 miles 6 months beyond my warranty period. And there is apparently a known defect in other similar Audi vehicles. Audi was very reluctant to discuss this issue with me and told me there is nothing I can do about it. As a minimum, I deserve an explanation on why my A6 with a known steering system defect in similar vehicles is not addressed in their safety and warranty campaign.

Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle fire or high pressure damage for engine coolant/radiator. The problem was reproduced and confirmed at a local (non-audi dealership) repair shop. They stated that the low level of coolant was due to a small leak in the thermostat/water pump housing. The vehicle has not been inspected by the manufacturer, police, or insurance. It will soon be in the local Audi dealership for a second opinion and/or possible resolution. I received a warning indicator on the dash and written pop up message on the dash board that indicated low coolant reservoir level. No OBD codes were collected by the independent service shop. They said that non were being displayed or read besides what was displayed on the dash.

The contact owns a 2018 Audi A5. The contact stated that while driving at various speeds, the gears unexpectedly shifted. Additionally, on one occasion, the vehicle lost motive power for two full days. The vehicle was later able to restart. No warning lights were illuminated. The vehicle was taken to a local dealer, where the Engine Control Unit (ECU) was replaced; however, the contact stated that the failure recurred. The vehicle also experienced a loss of power steering. Additionally, the contact stated that the vehicle was taken to various other unknown dealers; however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.

While driving on an interstate highway, an electrical fault warning appeared. 5 minutes later, a series of warnings appeared pertaining to a whole host of Audi systems, and I suddenly lost power to the car. I coasted off the highway to the shoulder, where the car died. I was told by the dealership that the issue is a generator, and that it's a common issue affecting A6s. It was truly disconcerting to lose power, without much warning, when driving.

The contact owns a 2015 Audi Q5. The contact stated that on numerous occasions while driving at various speeds, extra pressure was needed to depress the accelerator pedal for the vehicle to accelerate as needed. The contact stated that she heard a knocking sound throughout the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that she needed to add one quart of oil less than every 300 miles however, the oil level failed to remain at a normal level. The vehicle was taken to the dealer where it was diagnosed that the pistons needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.