AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 AUDI A6- Stockbridge , GA
I was driving on the interstate when the vehicle gave a warning saying "electrical system malfunction, contact dealership". I went to the dealership as I was within a couple of miles and they said it could be many things and they would need to evaluate it the following week. I left with the car and attempted to drive it back the following week on the scheduled appointment. The vehicle did not make it back to the dealership. While driving on the interstate back to the dealership, a message saying, "Electrical system failure, safely exit roadway" came on. I was able to exit off the interstate immediately into a parking lot. While I was trying to exit, multiple warning lights came on saying the crash sensors were inoperable, transmission was inoperable, camera system was inoperable, and the car started shaking as if the engine was loose under the hood and it shut off and would not restart. This took less than about 90 seconds as I was at an exit and already in the right lane on the interstate. Audi Care came and towed the vehicle and the dealer says the alternator has gone bad and it is on backorder. This is exceptionally dangerous because if I were not at an exit and in heavy traffic, this could have happened while I was in the middle of the interstate and the vehicle lost all power. I've since read Audi forum and found this exact scenario has happened to many drivers who were not as lucky to be near an exit or under warranty. Audi should recall the vehicle because it puts the driver in a very dangerous situation. I was stuck in an empty parking lot for several hours waiting for a tow but I consider myself lucky after reading the experience of other drivers. My car has been in the shop for three weeks now and I'm not sure when they will have it fixed. My warranty expires in the next few months so I may end up having to pay for repairs later because my warranty expired while the car sits at the dealer and I won't be able to test if it has been resolved.
Source: NHTSA WEB SITE -
2022 AUDI Q3- New Orleans, LA
The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI A6- Oconomowoc, WI
The electrical system failed while driving at highway speeds on the interstate. Car lost power, all safety systems shutdown and I had to navigate the car while coasting off the road. Car would no longer start and left me stranded on the side of the interstate for 2hrs. I have since learned from the audi service department that the 48V generator had failed and caused this situation.
Source: NHTSA WEB SITE -
2010 AUDI Q7- Brooklyn, NY
Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.
Source: NHTSA WEB SITE -
2019 AUDI Q8- Lake Charles, LA
alternator failed, multiple electrical/ computer systems shut down, eventually left me stranded.
Source: NHTSA WEB SITE -
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2020 AUDI Q8- Cincinnati, OH
The contact owns a 2020 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI A7- New Orleans, LA
My vehicle had a complete electrical failure, when caused everything to shut down. The engine, door locks, hazards, power steering, e brake, etc. were all inoperable. On Sunday, Nov 20th, I received a yellow warning light that said, "electrical system malfunction, please contact service." I parked the car and called the dealer the following morning to ask how sever this warning was (could I drive the car or does this require a tow?). They advised me to bring the car in. While heading to the dealership, I received several other warning lights in rapid succession: electrical system malfunction, safely stop vehicle; parking aid malfunction, transmission malfunction, rear spoiler malfunction, and others. The vehicle died about 30 seconds after these warning lights appeared. I was on the highway in morning rush hour traffic at the time, but I was in the right lane and was able to coast to an off-ramp and park on the side of the road. With little to no control over the car, I could have easily been in accident. The dealer has confirmed that the cause was the start-stop generator, which caused a fault in the Mild Hybrid system and 48V battery. The car is still "bricked" and located at Audi New Orleans. It is available for inspection if needed (parts are not expected anytime soon).
Source: NHTSA WEB SITE -
2023 AUDI Q5 E- Pittsburgh, PA
Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did not fix the problem. The system functioned normally the next time we started the car, but then failed again later the next day. The failure in the camera system makes backing out of the garage and a public parking space less safe. It is also extremely annoying for this to happen on a new car when the cameras would be especially helpful while getting used to the new nightlines. There were no alerts in the car either time the failure occurred. The dealer was unable to replicate the failure, but states the manufacturer is aware of it. At this time, they do not have a fix and we are left with a car without a reliably operable backup camera.
Source: NHTSA WEB SITE -
2019 AUDI A6- Colton, CA
The contact owns a 2019 Audi A6. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI Q8- valparaiso, IN
Driving down the road when sensors stopped working. Car read electrical system malfunction and engine shut down. Had to coast to the shoulder. This is a known safety issue, and should be completely recalled.
Source: NHTSA WEB SITE