AUDI Complaints

Driving on a two lane busy road, car started to jerk and shut down. Lost steering capability immediately, car veered toward ditch, stopped. Called 911 immediately because the road was busy and cars could not safely get around my stalled vehicle. I told 911 that I was exiting the vehicle for my safety. I could not restart the vehicle. There were no warning lamps or messages or symptoms alerting me to a problem UNTIL after the occurrence. I had no idea what was happening, and it was frightening. Never had this situation with any of my Audi's and I only have approximately 41,000 miles on it. After about 15 minutes a person stopped and was able to restart my vehicle (911) never got to me and I cautiously drove home. Called the dealer and had it serviced immediately. Diagnostics performed on it. It required a replacement of the fuel pump and fuel rail sensor. It found fuel pump control module to be shorting out. It seems that this type of issue should not be occurring on the vehicle with such low mileage.

A recall for my car's PODS system has been in place since March of 2021 but Audi continues to inform me that the part is not available to fix the recall. It has been a year and a half since the recall and the passenger airbag in my car continues to turn on and off randomly. I feel that it's completely unacceptable to have to wait this long for a fix. I just spoke with my dealership today (Audi of Westwood, Massachusetts) and they again informed me that there are no parts available to complete the repair. I find this unacceptable and am filing this complaint.

This is a known typical problem with these suvs. Rear sunroof drain leaks directly onto amplifier causing electrical issues throughout the entire vehicle. My vehicle actually filled up with smoke when it dried the amplifier. All mmi functions are lost. Why has this not been fixed by Audi on their dime. Dealer wants almost $4000 to fix the problem. What does it take to get a recall for this. An electrical fire or loss of life? This is the second time I’ve had this issue

I pulled out of the gym after using my key FOB to unlock and start vehicle. Got a warning asking if Key was in the car, it was, and warning went away. A 1/4 mile later, while the car was in drive and idle at a red light, the car completely shut/locked down and alarm started blaring saying there was no key. The key was in the car (it had just unlocked and started the car less than 4 minutes earlier). The car defaults to ON of an auto/on function (gas saving feature?), and I believe that becuase the car was waiting at the light, prompted the computer to misfire functions. I was stuck in traffic and could not get the car to start for over 3 lights length of time. I also found I had no control of the hazard lights. I was able to eventually get it to turn on, alarm persisted. I then drove it home with alarm still blaring and got my spare key, the alarm shut of briefly and then turned back on. I then drove it to Audi servicing while alarm blaring. They assessed the vehicle over the past 10 days and simply told me it was due to the key FOB battery dying. Meaning: they are telling me that this is normal and will continue to happen every time my battery dies. This is very dangerous. I don't know how/if they actually confirmed the battery was dead or simply changed it out. The key FOB battery dying should NOT cause a car, while in drive, to completely shut/lock down. This is a huge safety issue. Someone could have not seen me and rear ended me. Or if I was in traffic on the freeway and my FOB battery dies, then I would really be in trouble. I have other Audis and a FOB key dying has never caused a lock down. Once the car is in motion, the ability of the key fob to affect the ignition or engine should be zero. I believe this issue needs to be looked into and am not getting good response or action from AUDI. I do not feel safe driving a car that will lock down while in drive, and my concern extends to other people who may find themselves in this situation.

The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.

I have waited for Audi for 18 months to fix the recalled part. I called them multiple times. It is still not available. I fear my wife's life when she's sitting on the passenger seat which was affected by the recall. We can't use the car as normal and it reduces the resale value.

The contact owns a 2018 Audi RS3. The contact stated that the passenger air bag off warning light had remained illuminated with an occupant seated in the passenger’s side seat. The contact then received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was made aware of the issue and confirmed that parts were not yet available. The contact then received another notification that stating that the recall was placed on hold due to a shortage of parts. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 42,000. Parts distribution disconnect.

The car's fuel guage has been inaccurate since the initial purchase. It would always hang at around 50% and then drop to 5% within 10 miles. Thankfully, we are aware and just check the miles driven so we do not get stranded. Requested fix by dealership, they said there was nothing wrong. The recall for my car appeared and I asked for a fix, they said it's not available yet. It's been 6 months and there's still no fix for this. It would also have random computer issues such as screen shutdowns, and "take to dealership warnings" after the 1st 10k checkup. Had to bring back to the dealership, they replaced the entire computer. Seems to be fine, except a couple restarts. Back left seat is also damaged and would not lock into the upright position. Have not gone to dealership to fix yet as it will take time to buy parts and this is my only car.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I had scheduled with the dealership to have the PODS recall fix completed. While waiting for the scheduled date my vehicle began showing symptoms described in the recall and they were sporadic just as described in the recall and only lasted a few seconds. The dealer called and cancelled my appointment as there are no parts available and they do not know when the recall parts will become available again. Then in early August things got worse than described in the recall campaign. Now I get the same Audi pre sense error on the dash when starting the vehicle and the airbag is disabled. The front passenger airbag has been disabled since early August and is never enabled if there is a passenger or not. I called dealer and was still told that they do not know when parts will be available. Called Audi and was told the same information as in the recall to read the owner manual and avoid the front passenger seat. There is no way to use the front passenger seat safely as the airbags are disabled and no one can tell me when I may be able to get it fixed. For my family we need to use every seat in the car so there is no way to not have someone in the front passenger seat. I would like Audi to fix the issue or at the least give a date of when it would be able to fix the vehicle. I need Audi to respond so that I know if I need to make decision to sell the vehicle for my families safety.