AUDI Complaints

Our 2020 Audi A5 experienced a module failure affecting SOS (Loud) audible alarm that sounds every 2-4 minutes when driving and also affects bluetooth connection for hands free phone. Told by Audi dealership there was a recall, then removed for this due to lack of available parts from Audi. This very loud alarm sounds every 2-4 minutes while driving and is variable so can easily scare driving/distract. Audi dealership said at least 5 other customers also have this present issue and have for months and they have no idea when Audi will send replacement modules. This is a driving hazard I would suspect impacting thousands of customers if 5 at one dealership is an indication. The first time this alarm sounded, my wife nearly drove off the road and then it is shockingly loud each subsequent time and still is startling.

The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 35,000.

Rear driver side window completely shattered with no warning while driving on the highway at 65 mph.

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

After exiting the highway and slowing for traffic the car lost power and displayed a message along the lines of "Drive system malfunction. Continued driving not possible." I was able to limp the car out of traffic to a parking lot nearby, but the car had almost no power. You could push the accelerator all the way to the floor and the car would barely move. Once in the parking lot I turned the car off for a few minutes and then back on. The problem appeared to resolve but once exiting the parking lot immediately came back. Once again I limped to another parking lot and shut the car off longer, waiting for it to go to "sleep." After restarting the car this time the error was gone and driving functionality was normal, and has not reoccurred since (knock on wood). The e-tron GT owners forum has a thread where others have experienced the issue, which is how I was aware that turning the car off and on could resolve the problem and allow continued driving. While the issue has not persisted, it put me in a very dangerous situation where I lost all power in the middle of traffic. I'm thankful I had exited the interstate when it occurred and it didn't happen while I was traveling at a high speed.

Fault codes: P072C00, P072B00, P174A00, P072600, P179D00, P173400. Name of codes in order above, Stuck in Gear 1, Stuck in Reverse, Valve 3 in partial transmission 1, Engine Speed Inp.Circ., Cooling oil valve, Starter release from the selector level sensor system.

Drains so much oil for only A car that takes 4.9L of oil. It’s unreal which causes so many other issues

Sunroof suddenly exploded while driving, no other vehicles or flying objects around. The glass broke into several small pieces. It had the potential to shatter glass on me & my family while riding in the suv. The same issue has been reported by several individuals on the Audi world website. My vehicle is currently at a repair facility & being inspected by the insurance company. There were no warning signs. It suddenly occurred.

Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confirmed gateway unit failure due to the water exposure and recommended the replacement of the unit. Vehicle had no warning lights or messages prior to the incident.

The contact owns a 2022 Audi SQ5. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The vehicle was taken to the dealer on two separate occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 700.