AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 AUDI E-TRON GT
    - parker, CO

    While backing out of a parking space, with the car in reverse and in motion, the car turned itself off. The car stopped abruptly, I'm not sure if it applied the brakes or some sort of parking brake - at first I thought we got hit from behind - it was very forceful. The car turning itself off and stopping without warning is a huge safety risk, I am glad it did not happen on a roadway. Possibly related, I had started the "Park assist" feature from my phone. I started the engine from my phone, but did not move the car. I entered the car and put it in reverse. I wonder if the "Park assist" timed out and triggered the car turning off. It was about 30 seconds from when the car turned on before it turned off. Depending on the parking configuration, that would be enough time to get onto a public road, a real danger. To best address the specific questions in guidelines, it has not been looked at by a dealer or service center. I have encountered dozens of minor safety issues with the car (ie. unexpected braking, unexpected phantom lane keep turns, lane keep turning into obstacles, inconsistent idle/creep movements, unexpected high beam re-enabling, false SOS signals, etc). When I reported these to the dealer, they either said "unable to reproduce" or "works as intended". None of these rose to the level I felt it needed to be reported, but I can expand on those issues more if needed.

    Source: NHTSA WEB SITE
  • 2018 AUDI S5
    - Annapolis, MD

    The lever that locks and unlocks the steering column for proper driving position fell off. The single bolt holding the lever fell out followed by the lever. This occurred when the driver utilized the lever to reposition the steering wheel. The steering wheel was not locked into position when the lever fell off, so the steering wheel was subject to movement while driving.

    Source: NHTSA WEB SITE
  • 2007 AUDI Q7
    - Charlotte, NC

    Vehicle was difficult to stop as power assist to braking system did not seem to be working

    Source: NHTSA WEB SITE
  • 2019 AUDI Q3
    - Memphis, TN

    While driving, Audi Pre sense warning illuminated on dash, then emergency braking occurred while seatbelt tightened. There were no other cars around (neither in front or on the side) I did not hit anything in the street. Safety put at risk from unnecessary braking. Thankfully no cars were behind me. This did startle me but I maintained proper control of the vehicle.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Eldersburg , MD

    Purchased 2017 Q7 sometime back in August of 2019. the car had about 42k miles on it as it was a used CPO car. After purchase the car was driven around 8900 miles suddenly the warning sign and sound occurs to warned to add engine oil. This is not supposed to happen as the car can drive up to 10k miles in single oil change. Went to the dealer right away & they blame on the tech saying " he must have not added enough oil my mistake. 2nd, 3rd, 4th, 5th,6th time I experienced the issue I reported them and they always came back something related my driving style, or behavior that is causing the issue and nothing at their fault. They always says something to avoid to look further to the problem or to avoid/admitted their mistake ( Manufacture). I didn't even realize that they are probably trying to push the car mileage out of factory warranty as well. than I got the warning came in below 6k miles and seeing very high oil consumption ratio but by than my car has close to 111k miles on it - I had to show my research result of on going Audi oil consumption cases for different model than the took the car and ran some test and found out that my car burns 1.52 litter of engine oil in every 1000 miles that it runs back then. Audi tech recommended engine replacement or piston ring replacement. Now my car burns so much engine oil that every 580 miles I need to add a QT of oil to keep driving. Talked to Audi customer service, the dealer service managers and they all saying that the car has high mileage but there are lots of Audi car has the same issue though they cant help me since my car has high mileage. I feel like this is Audi's manufactural issues to begin with to build a car with poor quality piston head and piston rings. the cylinder can bust and catch file, or piston can brake while driving also burns so much oil that it sure pollute the air - there are 100's of thousands of Audi with same problem to produce enough CO@ that we can avoid by holding them accountable.

    Source: NHTSA WEB SITE
  • 2015 AUDI A3
    - Trevose, PA

    Audi dealer says there is no solution and they can't schedule me for repair and at this point they do not know when and how long it's going to take.

    Source: NHTSA WEB SITE
  • 2022 AUDI Q5 SPORTBACK
    - LAYTON, UT

    HI. I BOUGHT AUDI Q5 2022. IN MARCH 2022. After one month of use suddenly vehicle starting malfunction warning sign show on my dash.so iwent to dealership and they told me that the alternator is not working. so i gave them my vehicle to them for fix and it took 2 weeks to fix that problem. its frustrating for me because its new vehicle. Then after that fix my vehicle show recall message for some semiconductor problem in engine control unit. i already contact audi usa and they did not gave any date for fix. sir i have to go out of state. so how can i go without that fix. i paid $ 62,905.98 for this car and i cant drive with peace of mind. plz help me. i want the audi to repurchase my vehicle. because its not my fault. this recall problem affect my everyday routine. audi usa and there dealership have no answer when they fix that problem. so plz help me resolve this problem thanks..

    Source: NHTSA WEB SITE
  • 2011 AUDI A5
    - Menifee, CA

    Earlier models were recalled for defective air bag modules. My 2011 A5 was not recalled but the air bag module failed in exactly the same way as earlier models. The modules were not upgraded and perhaps the newer models should be included in recall. I have an invoice for $1443.45 from the dealer. Thanks.

    Source: NHTSA WEB SITE
  • 2022 AUDI Q5 SPORTBACK
    - Denver, CO

    Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/2022-q5e-stopped-working-electrical-system-malfunction-1k-miles-3040345/

    Source: NHTSA WEB SITE
  • 2021 AUDI A8
    - Fairfax, VA

    Delay in change gear especially from full stop, vehicle recoil, jump, jolt, sometimes with loud noise

    Source: NHTSA WEB SITE