AUDI Complaints

The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance. Vehicle is already subject to Audi service campaign 90T2 to reflash emergency call module control unit, however the unit in my vehicle could not be flashed due to it having intermittent errors. The local Audi dealer is stating the next available appointment to diagnose the issue is in three months. After diagnosis there may be a longer wait to obtain required parts. It is dangerous for a safety critical part like this to be out of action for at least 3 months. Audi should place a higher priority on repairing this issue.

Car stalled in fast moving traffic, and then lurched forward. In the stall the car behind me almost ran into me. In the lurch, I almost rear ended someone. Fortunate that both times there was no collision. Took the vehicle to Audi and the car has been diagnosed with failed mechatronic - a $4,000 repair. It was shared that this is a known issue with Audi for my model year (faulty mechatronic), and as such has been recalled in several countries, but not the US. I called Audi USA and was informed that yes it is a known issue and has been recalled in other countries, but that NHTSA has not required Audi USA to open a recall here, and so they can't help me. I'm asking for some assistance. Thank you very much

Sunroof exploded. No trauma to the sunroof it just popped and glass shattered going down interstate

The contact owns a 2017 Audi Q7. The contact stated that while operating the vehicle, the passenger’s side front marker light and then the front driver’s side marker light became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 67,000.

The suv has an issue where when you are in drive or reverse, the vehicle can roll backwards of forwards when the accelerator is released and the vehicle is not at a complete stop. For example, coming up an inclined driveway, if you come to a near stop to wait for the garage door to open, but release the accelerator pedal the vehicle will roll backwards rapidly even though it is in drive. The same happens in reverse. The car has brake hold, but it only works when you come to a complete stop and hold the brake pedal for more than a second. If you press the accelerator pedal briefly, the brake hold will release and the car will start to roll backwards or forwards depending on the incline. The gear selection (reverse/drive) does not matter, the vehicle will roll as if in neutral.

Vehicle brake hold does not function as expected, the car will roll in either direction regardless of what gear is selected. If you don't pay attention and are on an incline, the vehicle will roll freely backwards even though you are in drive! Audi does have a brake hold function but it only works when you fully depress the brake pedal and come to a stop. As soon as you press the accelerator to move forward, the car will begin to roll backwards if you are not constantly on the accelerator. Very dangerous!

Vehicle dangerously rolls backwards on driveway when in drive, the vehicle does not brake hold when in drive or reverse, it will roll either direction freely as if in neutral. Audi needs to release a software update to hold vehicle when rolling opposite direction of selected gear.

Vehicle rolls freely in drive and reverse, very dangerous because it is difficult to control on hills and steep driveways. The vehicle will roll in either direction regardless of selected gear with no safety system to keep the vehicle in "hold".

Vehicle freely rolls forward and backwards in drive and reverse without any type of automatic brake hold function to prevent the vehicle from rolling the opposite direction of currently selected gear.

When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse.